Review Insights · Google Play
Harvester: Book, Order, Reward
Mitchells & Butlers PLC · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
8 negative reviews mention this · 26% of all complaints
★★★★★ "Latest update won't even open" - Elizabeth Cherry
2
"work"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Rubbish - it doesn't work" - Sheila Harris
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
can't even open it since the last bugfix release in April 2026
Latest update won't even open
Don't expect to be able to use any of the discounts, they all have caveats that render them useless. The food is not good. The macaroni cheese side was a mouthful at best 3.99. The corn bread was not corn bread 4.99. The mixed grill looked like it was for a child, for nearly £25 it should be a lot better. The waitress was friendly and honest.
Rubbish - it doesn't work
have a voucher for a free meal so used it on the App them it froze and when i wanted to use again it said wrong code so lost out ony free meal
I can login using browser but app will not take same identity and password. App is useless
awful! made me angry!! wasted my time!! put my order through, received my 25% coupon, applied it then the app decided it didn't want to work when processing my card details, it then sends me back to the main menu makes me insert the order again and refuses to accept the 25% coupon on the second attempt!I will not use again!! sort your bloody app out!! frustrating AF!
glitches
Not allowing me to login on the app. Uninstalled and installed again, still the same problem
asked to update now can't use the app at all rubbish 😕
app doesn't work. every time I try to open it up, it tells me that it ran in to difficulty
can't use Google to log in
terrible, won't let me log in, won't acknowledge new password so now logged out with no way of getting back in as fails everytime I try upload a new password.
I can not open the app so cannot access any offers
Sooooo many errors trying to log in!
A useless app just doesn't work even after the update
update broke the app for a while, now it is working and they have removed the game for entertainment and gaining discounts! the only reason this app has such a high rating is because people keep reviewing the restaurant, not the app.
Terrible
used the app on 7/10 ok but despite latest update it won't load 8/10. :-(
says I need to update it but gets to 94% and stops. Deleted it to start again gets to 97% and stops...
it not working after up date it keeps tell me something gone wrong
what the hell have they done. updated app now not working
will not open!
not longer works after latest update?
make sure that the offers open before going into Harvester or any of the other venues in the chain, O'Neills etc. Get a screen shot.
point are not being added to the rewards cards so everytime u visit u dont get the reward
garbage app can't find enough information on kids menus ie breakfast
rating based on app not the food but the app is painfully slow almost to the point where it's a waste of time using it.
since app update its been very buggy
Requires a login at every use, which defies the object of an app. Might as well just log in to the website.
Hopeless, couldn't find the place we wished to book a table.
Sentiment summary
0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)