Review Insights · Google Play
HDFC Bank App: Banking & Cards
HDFC BANK · 1,106,586 ratings · ★ 4.7
4.7
★★★★★
1,106,586 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"since"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Unable to use it since 8th May 2026 due to errors" - Rohan R
2
"login"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Worst app.. Securely login in... This is the message i see for hours. Not sure what testing was done before you release here." - Ashwin kumar
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
credit card bill was already paid it was not reflecting in the app and has to pay 3 times
unable to register. it says i'm in low network area. tried 100 times. reinstalled, cleared cashe. tried with mobile data and wifi. still does not work. i may have to shift my salary account to other bank.
Worst app.. Securely login in... This is the message i see for hours. Not sure what testing was done before you release here.
Very bad
not good
Login to app become so complicated since we moved to new app. It just keep asking for fingerprint/credentials and won't login
App working too much slow since it's inception in new interface. No changes in last 3-4 month.
I couldn't register or login in the new app ... and old was not working so I installed new one...
service are very bad..I am not able to create pin to send money.Always show server error please try later since 10 days
App can't autoread verification sms and won't allow to type verification code manually
Very bad experience, it takes very long time to open the details and everything.
Not only app now hdfc bank services are also became pathetic.
it is not able to consume internet in low network area but when other apps Consuming too much without any issues fix it asap
Unable to use it since 8th May 2026 due to errors
Login issue,
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
4%
Negative (1-2★)