Review Insights · Google Play
Health Connect
Google LLC · 84,361 ratings · ★ 2.8
2.8
★★★★★
84,361 ratings
🎯 Build a better version
Top complaints - extracted from 68 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"doesn"
18 negative reviews mention this · 26% of all complaints
★★★★★ "doesn't pull data from my smart scale even it says it would" - James Chen
2
"sync"
13 negative reviews mention this · 19% of all complaints
★★★★★ "Doesn't sync activities correctly. Either duplicates, misses, or gives wrong workout. Terrible app." - Chels S
3
"google"
13 negative reviews mention this · 19% of all complaints
★★★★★ "when did Google care about health" - John
4
"health"
11 negative reviews mention this · 16% of all complaints
★★★★★ "when did Google care about health" - John
5
"work"
10 negative reviews mention this · 15% of all complaints
★★★★★ "doesn't work with Pixel Watch 4" - Paul Tracy
6
"fitbit"
9 negative reviews mention this · 13% of all complaints
★★★★★ "I HATE THIS APP....I WANT MY OLD FITBIT APP....IF IT AINT BROKE....DONT FIX IT!!!😡" - Debra Neal
7
"data"
9 negative reviews mention this · 13% of all complaints
★★★★★ "doesn't pull data from my smart scale even it says it would" - James Chen
8
"does"
7 negative reviews mention this · 10% of all complaints
★★★★★ "doesn't pull data from my smart scale even it says it would" - James Chen
9
"connect"
7 negative reviews mention this · 10% of all complaints
★★★★★ "constant issues with other app connections and updates to feed data. POS" - Andrew Draluck
10
"phone"
7 negative reviews mention this · 10% of all complaints
★★★★★ "No thanks AGAIN! App FORCE-downloaded onto my phone today and has been re-deleted AGAIN!My health data is NONE OF YOUR BUSINESS and is protected by HIPAA. Phones are unsafe for such data. I will never use this app! I don't want apps that co…" - Cerulia Mickeysdottir
11
"google health"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Does not sync my Google Health data with Personify You app. The Fitbit app worked great! After reading and following several sources on how to connect and sync steps, it still doesn't work. It seems I'm not the only person to have this issu…" - Kay Schwartz
📋 All 68 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
when hoing to settings all I get is send feedback or help. no opportunity to go settings >apps bit of a downer.
I HATE THIS APP....I WANT MY OLD FITBIT APP....IF IT AINT BROKE....DONT FIX IT!!!😡
doesn't pull data from my smart scale even it says it would
doesn't work with Pixel Watch 4
Doesn't sync activities correctly. Either duplicates, misses, or gives wrong workout. Terrible app.
constant issues with other app connections and updates to feed data. POS
doesn't sync
when did Google care about health
doesn't work between apps like it should.
this application is just waste of time. does not sync anything
this app is kinda useless. i can only acces it via playstore and it does what? connects my garmin conect to samsung health and shows me nothing other than i got the apps runing on my device there is nothing i can realy check to get any usefull inside of my health it only shows me i opened samsung health or garmin connect and a time stamp useless bloatware
terrible integrations, to whoop specifically. can't deal with daily bulk feed for steps, gives me only a % of actual steps
Unable to connect to any app at all. It doesn't even connect to Google fit.
doesn't sync with my fitness pal or lose it. Its been around for years and it still doesnt work. Why can't they fix it? doesnt work so I deleted it. worthless
cannot even open it
No thanks AGAIN! App FORCE-downloaded onto my phone today and has been re-deleted AGAIN!My health data is NONE OF YOUR BUSINESS and is protected by HIPAA. Phones are unsafe for such data. I will never use this app! I don't want apps that collate my health data for the world to share FOR ANY REASON! This app is a security breach waiting to happen. I didn't sign up for this. I don't want it TRACKING ME! I won't be opening it nor will I accept a EULA for it. Go away! MYOB!
no UI. After set up the app interface doesn't launch. it only returns to a permissions page with no way forward.
An absolute nightmare. Makes cronometer constantly crash if you don't allow all parameter permissions. uninstalled after 1 day. Dumpster fire.
stupid app
I've done everything I'm supposed to be doing but it's not syncing to My Air app thus preventing me from seeing my sleep stages. With sleep apnea, and using a CPap machine, this is important information that I am being denied.
Does not sync my Google Health data with Personify You app. The Fitbit app worked great! After reading and following several sources on how to connect and sync steps, it still doesn't work. It seems I'm not the only person to have this issue.
where is it on my apps page? ghost app
I don't use FitBit or any similar apps/devices, so I assume there's no benefit to updating. Can someone from Health Connect confirm that. If there's a way to uninstall, please advise.
Sleep doesn't record at all since they switched from Fitbit App to Google Health. Everything worked fine before. I have a Fitbit Charge 5. I am extremely disappointed!
does not sync or register info from apps
can never get it to work
beyond livid that Google Health doesn't work on my perfectly working Note9, makes my Pixel 4 watch useless for health tracking. and where's the Fitbit app now? I am so so angry
poor
doesnt sync most of the time
unwanted AAP
as many have expressed, absolute dismal experience. not syncing correctly, impossible to actually determine what permissions are allowed to double check if what's supposed to be syncing is actually syncing. unfortunately, seems like the devs are either not paying attention to feedback, or asleep at the wheel
The app has been very inconsistent with tracking my fitbit activity and mapping my walk.
never should of been rolled out until fully tested and bugs fixed
I would like to completely erase this app from my phone, I don't need this app and I don't use it. how i can remove it?
don't even work don't use.
Unwanted. Can't remove.
it sucks can't get past what apps to connect
The app doesn't appear on my phone.
Does not sync data from fatsecret or zepp
data is in Google connect but not coming to Google health
doesn't sync
it's not syncing with my Google pixel watch since Mayq
Doesn't work.
dosent sync properly useless
Does makes sense with my Coros weatch . Google please partner with another app provider.!
Horrible upgrade to fitbit
I'd give zero stars if I could. Completely pointless app. Cannot connect to Google Health, the "allow" option is greyed out. Only needed this because Google Health won't reliably upload to Strava. Wasted hours trying to make this work and it just won't.
It fails at it's one job, to sync things between apps.
Despite hours spent modifying the priority settings and making sure everything is setup correctly, this app refuses to fully transfer over workouts. An hour run translates into 50 calories by the app. Even the active calories should be more than that.
Why am I paying for premium? Total disconnect between "coach" and everything else. Do the plan and it doesn't count as part of the plan. AI coach wastes more workout time than helps. Coach constantly contradicts itself... wish I had a nickel for everytime it apologized or said it completely understands my frustration!
+ 18 more in the clipboard copy
Sentiment summary
44%
Positive (4-5★)
5%
Neutral (3★)
51%
Negative (1-2★)