Review Insights · Google Play
Heart Moments
Creatunity · 2,581 ratings · ★ 4.6
4.6
★★★★★
2,581 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"scam"
4 negative reviews mention this · 22% of all complaints
★★★★★ "this apps is a scam! i want my money back. you theft!" - arlyn zamora
2
"money"
4 negative reviews mention this · 22% of all complaints
★★★★★ "this apps is a scam! i want my money back. you theft!" - arlyn zamora
3
"free"
4 negative reviews mention this · 22% of all complaints
★★★★★ "this is ridiculous...it's not free at all...it's not fair...I downloaded it and it used up my internet and even filled my phone storage… just to find out at the end that the app isn’t even free?? That’s so annoying. Don’t install it… unless…" - Adrina
4
"song"
4 negative reviews mention this · 22% of all complaints
★★★★★ "How do you cancel this? I've done two songs & was trying to do a couple of more it takes me through all the steps but doesn't create my songs, but still want to take the $9.99 out a week. I need to cancel before they take anything else." - Renee Olivo
5
"days"
4 negative reviews mention this · 22% of all complaints
★★★★★ "why was too late ???? I been waiting for 3days it nothing happen.... WTHhhhh..." - Chaw Ei Thein
6
"doesn"
3 negative reviews mention this · 17% of all complaints
★★★★★ "It doesn't say you have to pay for this until after you say what you want to say. And I don't think that's right because you say all this heart warm stuff, and what if people don't remember what they say and you have to remember it. they sh…" - Shannon Belmont
7
"people"
3 negative reviews mention this · 17% of all complaints
★★★★★ "It doesn't say you have to pay for this until after you say what you want to say. And I don't think that's right because you say all this heart warm stuff, and what if people don't remember what they say and you have to remember it. they sh…" - Shannon Belmont
8
"subscription"
3 negative reviews mention this · 17% of all complaints
★★★★★ "THIS APP IS A SCAM! I HAVENT USED IT BECAUSE ON THE 1ST DAY I DOWNLOADED THE APP, IT DIDNT WORKED! I UNINSTALL AND REMOVED SUBSCRIPTION! YOU CANT SEE IT IN MY GOOGLE ACCOUNT BUT IT KEEPS CHARGING EVERY MONTH. I CAN ONLY SEE THE CHARGES IN M…" - Rojun Fender Caadan
9
"account"
3 negative reviews mention this · 17% of all complaints
★★★★★ "THIS APP IS A SCAM! I HAVENT USED IT BECAUSE ON THE 1ST DAY I DOWNLOADED THE APP, IT DIDNT WORKED! I UNINSTALL AND REMOVED SUBSCRIPTION! YOU CANT SEE IT IN MY GOOGLE ACCOUNT BUT IT KEEPS CHARGING EVERY MONTH. I CAN ONLY SEE THE CHARGES IN M…" - Rojun Fender Caadan
10
"songs"
3 negative reviews mention this · 17% of all complaints
★★★★★ "How do you cancel this? I've done two songs & was trying to do a couple of more it takes me through all the steps but doesn't create my songs, but still want to take the $9.99 out a week. I need to cancel before they take anything else." - Renee Olivo
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
It doesn't say you have to pay for this until after you say what you want to say. And I don't think that's right because you say all this heart warm stuff, and what if people don't remember what they say and you have to remember it. they should tell you an app way before you get started, that you gotta pay for this
this apps is a scam! i want my money back. you theft!
THIS APP IS A SCAM! I HAVENT USED IT BECAUSE ON THE 1ST DAY I DOWNLOADED THE APP, IT DIDNT WORKED! I UNINSTALL AND REMOVED SUBSCRIPTION! YOU CANT SEE IT IN MY GOOGLE ACCOUNT BUT IT KEEPS CHARGING EVERY MONTH. I CAN ONLY SEE THE CHARGES IN MY MARIBANK ONLINE BANKING BUT YOU CANT GET TO THE APP ITSELF. WE TRIED INSTALLING IT AGAIN BUT THERE IS NO OPTION TO SIGN IN, TO CONTACT MERCHANT!!! HOW DARE YOU STEAL MONEY FROM OTHER PEOPLE'S ACCOUNT!!!!!!! SHAME ON YOU!!!
why can't I go on this app it takes me all the way to my Gmail account instead..it's frustrating.?!?!?!
do not try this app it's a scam.
How do you cancel this? I've done two songs & was trying to do a couple of more it takes me through all the steps but doesn't create my songs, but still want to take the $9.99 out a week. I need to cancel before they take anything else.
this is ridiculous...it's not free at all...it's not fair...I downloaded it and it used up my internet and even filled my phone storage… just to find out at the end that the app isn’t even free?? That’s so annoying. Don’t install it… unless you’re paying for it.
Total Rip off. You get a 3 day trial but the trial song seems to only be ready after the 3 days, so effectively costs you £8.99. That £8.99 is also a WEEKLY charge via google play but it appears that first song is free and the rest you have to pay for. So what is the weekly subscription for? a membership to allow you to pay for more songs that really arent as good as some of these reviews suggest. Clearly AI produced as you can barely hear a lot of the words, unless the singer was drunk.
your song ready in 3 days 🤣🤣🤣🤣 what a useless application
not for free also not cheap
Don't Install this apps, totally waste of time
the app already charged me. I only use it for 1 time. but cannot use it for the second time onwards. not worthy for my money.
THIS APPLICATION IS PURELY SCAM. IT AUTOMATICALLY DEDUCTS PAYMENT FROM MY GCASH ACCOUNT AND WONT EVEN APPROVE A REFUND. IM NOT EVEN USING THE APPLICATION. THEY ONLY CARE ABOUT THE PAYMENT AND NOT OTHER PEOPLE. GIVE BACK MY MONEY OR ELSE I WONT CHANGE MY REVIEW. SCAM APP!!
she broke up with me for giving her slop. it sounded like a hyena choking on sand while a car engine ran
I've tried for days to make a song and it doesn't work. paid for nothing
excellent
why was too late ???? I been waiting for 3days it nothing happen.... WTHhhhh...
What a joke. I enrolled in the free 3 day subscription, made a couple songs and decided to cancel it because it don't take 3 frigging days to create a song! what it does take is 3 days free subscription that lines up perfectly with the time frame of pinning you down to keep the upgrade. we'll played. 👏👏👏 also watch out because the second song i created was made the same day only a few hours later. it kicked my subscription back on and now they are trying to charge me for enrollment. 👎
Sentiment summary
90%
Positive (4-5★)
4%
Neutral (3★)
6%
Negative (1-2★)