Review Insights · Google Play
HelloBPCL for Business
Bharat Petroleum Corporation Limited · 401,586 ratings · ★ 4.4
4.4
★★★★★
401,586 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"service"
6 negative reviews mention this · 27% of all complaints
★★★★★ "zero customer service" - Ruby Pandey
2
"delivery"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I am very unhappy with the service. I booked the item last month, and I received a message stating it was delivered on April 13th itself. However, I didn't receive anything then. I waited for an entire month, but there was no sign of my or…" - vettry vel .r
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not good
worst app for public don't pay first
zero customer service
it is showing as user already logged in i mean I am not logged in anywhere still showing user already logged in please resolve this issue i need to do e kyc
third class service
very disgusting service don't use
by online booking distributor didnt deliver the cylinder.
I am very unhappy with the service. I booked the item last month, and I received a message stating it was delivered on April 13th itself. However, I didn't receive anything then. I waited for an entire month, but there was no sign of my order. Finally, I had to call and inquire about it yesterday (May 7th). Only after my follow-up call, they delivered it today (May 8th). This is a delay of nearly one month, and providing a false delivery message is completely unacceptable. Very poor service
cylinder 18/4/2026 Not 8/5/2026 delivery (divyang disability )jay jyotigas Agency
very bad
this app not supported in my mobile in last two months
very worst service
i was charged 960 to transfor gas conection name because my father was expiry just to transfor name why you need to take 960 from customer that also in case of death
third class service
worst delivery
Verry bad experience
good work
not delivered at places where stated (home)
worst App
not use..this app
face recognition takes lot of time
27 April ko book kiya tha 5 may ko cancel kar diya chor
Sentiment summary
86%
Positive (4-5★)
0%
Neutral (3★)
14%
Negative (1-2★)