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HelloBPCL

Bharat Petroleum Corporation Limited · 0 ratings · ★ 0.0

0.0
★★★★★
0 ratings
5 ★
0 (0%)
4 ★
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3 ★
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2 ★
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1 ★
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Top complaints - extracted from 50 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"ekyc"
5 negative reviews mention this · 10% of all complaints
★★★★ "what kind of app is this . I already did the ekyc and daily when opens it asks for ekyc." - Shijesh N. C.

📋 All 50 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ deepak singh 5/9/2026 v1.0.0
पूरी तरह फ्रॉड है कोई भी शिकायत का जवाब नहीं देते ऐसी ऐप को बंद करना चाहिए
★★★★ Dhanapathy M 5/9/2026 v1.0.0
Many times download it, but not opening
★★★★ Bhausaheb Matkar 5/9/2026 v1.0.0
not friendly
★★★★ Rajesh Pagade 5/9/2026 v1.0.0
What is the actual use of this useless APK? It neither solves customer queries nor provides any convenience to customers. If I want to book my domestic LPG cylinder and pay online, the app doesn’t even support it. And if you are not capable of providing home delivery, then what is the main purpose of this app? Does this make any sense? Foolish.
★★★★ Ameta Karan 5/8/2026 v1.0.0
Batala online application se booking nahin ho raha hai veri bed application
★★★★ Vipul Kothari 5/8/2026 v1.0.0
the correct otp enterd and it shows internal error and does not allow to sign in they donnot send the otp again and ask you to wait.
★★★★ Shijesh N. C. 5/8/2026 v1.0.0
what kind of app is this . I already did the ekyc and daily when opens it asks for ekyc.
★★★★ Suraj Jadhav 5/8/2026
not showing booking history
★★★★ Varun Sharma 5/8/2026 v1.0.0
Stuck forever at "Choose app language"
★★★★ Humanity Human right 5/7/2026 v1.0.0
लोगिन भी नहीं होता है जीन लोगों लोगिन का होता है उनका इस्तेमाल भी नहीं होता है
★★★★ Sachin Warise 5/7/2026
Distributor not active to process for cylinder refill
★★★★ Baba Bihari (YPS) 5/7/2026 v1.0.0
app is Nice but there is less features, compare to website. if you add all the facilities available. it will greatest. that' is why I rate 1 ⭐.
★★★★ SANDEEP BHARDWAJ 5/7/2026 v1.0.0
payment debit at phonepay but gas cilander not booked
★★★★ Rajiv Yadav 5/7/2026 v1.0.0
waste of time app
★★★★ Shubham Sambhav 5/7/2026 v1.0.0
Done Ekyc four times in this financial year through aadhaar Rd app. Again it is popping up for Ekyc. Please look into this issue promptly and seriously. Subsidy details is still not given but in IOCL it is given. A green display with white line shows up in beginning while opening the app.
★★★★ நிரோசன் முருகானந்தம் 5/7/2026 v1.0.0
In this app the UI is not friendly, but the business version is very friendly.
★★★★ MITRA BHUSHAN 5/6/2026 v1.0.0
worst app, Gets logged out everytime, have to login again and again.
★★★★ Wani Shafi 5/6/2026 v1.0.0
next not operating
★★★★ Kaustubh 5/6/2026 v1.0.0
the app isn't even opening
★★★★ Harinder Singh 5/6/2026 v1.0.0
kya ghatiya app bnayi hui hai har do sec me reset ho rhi hai fir sab kuch dobara kro
★★★★ Kishor Dhume 5/5/2026 v1.0.0
not working properly
★★★★ Ajeet Gusain 5/5/2026
ekdum bakwaas app
★★★★ Rohidas Raut 5/5/2026 v1.0.0
not cilinder gas
★★★★ Ramesh Kumar 5/5/2026 v1.0.0
bad service 😞😞😞😞😞
★★★★ Pramod Kumar 5/5/2026
bad experience
★★★★ MUKESH TOHANA 5/5/2026 v1.0.0
Very Poor Service for LPG
★★★★ chakri alluru 5/4/2026 v1.0.0
I have downloaded the app and it's been more than 30 minutes yet I am in the language selection page which is still showing as loading.
★★★★ B. jyoteeshwararao 5/4/2026 v1.0.0
COMMERCIAL GAS REFILL BOOKING NOT WORKING
★★★★ Dharmeet Singh 5/3/2026 v1.0.0
Not working, stucked on splash
★★★★ Harish Bakshani 5/3/2026 v1.0.0
not satisfied with service
★★★★ Goutam Sagar 5/2/2026 v1.0.0
Applying language screens keeps loading, it's very slow
★★★★ Deep Jha 5/2/2026 v1.0.0
asking for e-kyc again and again even after successful e-kyc being done
★★★★ Jitu 5/2/2026
faltu
★★★★ G guru G 5/1/2026 v1.0.0
auto logout many time login
★★★★ RAKESH 5/1/2026 v1.0.0
eKYC issue-Why this App is asking to complete biometric authentication daily????
★★★★ Abu Ozaif 5/1/2026
Too Much Bad Function
★★★★ IBRAHIM Khan 5/1/2026 v1.0.0
I can't book a cylinder it says contact your distributor
★★★★ Sanjay vasava 5/1/2026 v1.0.0
bad app in the world
★★★★ VIKAS KUMAR (ADVOCATE) 4/30/2026 v1.0.0
We have already done eKYC on the date 25 April 2026 through the BPCL app and received the confirmation sms from the BPCL is your eKyc is done by you but 27 April 2026 again demand the eKYC for same but I have already done on 25 April 2026 according to sms received by me. Again I have completed my eKYC on the 27 April 2026. IT is technical glitches, technical issue on your system. I will inform you that my eKYC completed through the BPCL app according to received sms from BPCL. Thank you
★★★★ snehalata dharankar 4/30/2026 v1.0.0
not working
★★★★ Rakesh Ranjan 4/30/2026 v1.0.0
After Ekyc successful.. I'm not able to Book cylinder
★★★★ Nilkanth Raval 4/30/2026 v1.0.0
not able to Open the App at all..
★★★★ Parag Savarkar 4/30/2026 v1.0.0
why is it asking to sign up again? can't we simply start from where we left in the old app? I signed up for a new app, unable to see the ₹200 recharge I have done. There's no way to claim a refund for it either. I have tried using that recharge amount at a petrol pump but they don't accept it.
★★★★ Manendra Lal Sahu 4/30/2026 v1.0.0
I didn't understand why this useless app is made.
★★★★ Neeta M 4/30/2026 v1.0.0
the app doesn't fulfill what it is made for so basically when I am trying to book for self shows error as Request Failed so worst experience
★★★★ Meraj kuraishi 4/30/2026 v1.0.0
Icons are not supported, sometimes home delivery option is shown and sometimes not
★★★★ siddharth mohanty 4/30/2026
app crashing
★★★★ Dr. Shoubhik Banerjee 4/30/2026 v1.0.0
Is stuck at choose app language
★★★★★ rishi kishore 5/7/2026 v1.0.0
document upload option is not available after submitting the form
★★★★★ Parthiban Parthiban 5/3/2026 v1.0.0
my distributor not in satisfied.delay for service.

Sentiment summary

0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)

🎯 Significant negative sentiment - strong clone-and-improve target. Read the complaints above.