Review Insights · Google Play
HelloBPCL
Bharat Petroleum Corporation Limited · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 50 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"ekyc"
5 negative reviews mention this · 10% of all complaints
★★★★★ "what kind of app is this . I already did the ekyc and daily when opens it asks for ekyc." - Shijesh N. C.
📋 All 50 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
पूरी तरह फ्रॉड है कोई भी शिकायत का जवाब नहीं देते ऐसी ऐप को बंद करना चाहिए
Many times download it, but not opening
not friendly
What is the actual use of this useless APK? It neither solves customer queries nor provides any convenience to customers. If I want to book my domestic LPG cylinder and pay online, the app doesn’t even support it. And if you are not capable of providing home delivery, then what is the main purpose of this app? Does this make any sense? Foolish.
Batala online application se booking nahin ho raha hai veri bed application
the correct otp enterd and it shows internal error and does not allow to sign in they donnot send the otp again and ask you to wait.
what kind of app is this . I already did the ekyc and daily when opens it asks for ekyc.
not showing booking history
Stuck forever at "Choose app language"
लोगिन भी नहीं होता है जीन लोगों लोगिन का होता है उनका इस्तेमाल भी नहीं होता है
Distributor not active to process for cylinder refill
app is Nice but there is less features, compare to website. if you add all the facilities available. it will greatest. that' is why I rate 1 ⭐.
payment debit at phonepay but gas cilander not booked
waste of time app
Done Ekyc four times in this financial year through aadhaar Rd app. Again it is popping up for Ekyc. Please look into this issue promptly and seriously. Subsidy details is still not given but in IOCL it is given. A green display with white line shows up in beginning while opening the app.
In this app the UI is not friendly, but the business version is very friendly.
worst app, Gets logged out everytime, have to login again and again.
next not operating
the app isn't even opening
kya ghatiya app bnayi hui hai har do sec me reset ho rhi hai fir sab kuch dobara kro
not working properly
ekdum bakwaas app
not cilinder gas
bad service 😞😞😞😞😞
bad experience
Very Poor Service for LPG
I have downloaded the app and it's been more than 30 minutes yet I am in the language selection page which is still showing as loading.
COMMERCIAL GAS REFILL BOOKING NOT WORKING
Not working, stucked on splash
not satisfied with service
Applying language screens keeps loading, it's very slow
asking for e-kyc again and again even after successful e-kyc being done
faltu
auto logout many time login
eKYC issue-Why this App is asking to complete biometric authentication daily????
Too Much Bad Function
I can't book a cylinder it says contact your distributor
bad app in the world
We have already done eKYC on the date 25 April 2026 through the BPCL app and received the confirmation sms from the BPCL is your eKyc is done by you but 27 April 2026 again demand the eKYC for same but I have already done on 25 April 2026 according to sms received by me. Again I have completed my eKYC on the 27 April 2026. IT is technical glitches, technical issue on your system. I will inform you that my eKYC completed through the BPCL app according to received sms from BPCL. Thank you
not working
After Ekyc successful.. I'm not able to Book cylinder
not able to Open the App at all..
why is it asking to sign up again? can't we simply start from where we left in the old app? I signed up for a new app, unable to see the ₹200 recharge I have done. There's no way to claim a refund for it either. I have tried using that recharge amount at a petrol pump but they don't accept it.
I didn't understand why this useless app is made.
the app doesn't fulfill what it is made for so basically when I am trying to book for self shows error as Request Failed so worst experience
Icons are not supported, sometimes home delivery option is shown and sometimes not
app crashing
Is stuck at choose app language
document upload option is not available after submitting the form
my distributor not in satisfied.delay for service.
Sentiment summary
0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)
