Review Insights · Google Play
HER Lesbian, bi & queer dating
HER App · 69,590 ratings · ★ 4.3
4.3
★★★★★
69,590 ratings
🎯 Build a better version
Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
7 negative reviews mention this · 23% of all complaints
★★★★★ "I paid for the service, canceled it, unsubscribed, did all the things, and they charged my account don't trust them" - J P
2
"profile"
6 negative reviews mention this · 19% of all complaints
★★★★★ "so, i can't turn off my profile unless i go premium" - Stephanie Davis
3
"profiles"
6 negative reviews mention this · 19% of all complaints
★★★★★ "this app seems to be mostly Bots. the evidence was already piling up: lots of profiles having similar wording, especially in the status messages, lots of conversations after matching that go in very similar ways, matches that start asking f…" - CB Droege
4
"people"
5 negative reviews mention this · 16% of all complaints
★★★★★ "this app seems to be mostly Bots. the evidence was already piling up: lots of profiles having similar wording, especially in the status messages, lots of conversations after matching that go in very similar ways, matches that start asking f…" - CB Droege
5
"fake"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Free plan is a joke. Seems like free accounts are just a place to funnel the bot accounts to. It is not free, you will have to pay to even see if it is worth using. Unless you enjoy talking to way too obvious fake accounts that keep creatin…" - Propulaia
6
"unless"
4 negative reviews mention this · 13% of all complaints
★★★★★ "so, i can't turn off my profile unless i go premium" - Stephanie Davis
7
"scammers"
4 negative reviews mention this · 13% of all complaints
★★★★★ "AWFUL. Let me start: - 90% of the profiles are fake, catfish and/or scammers. This app is filled with them and they've not done a single thing to fix it ever. - The men. So many male profiles. And they just keep on coming even though this a…" - Silvia Cheung
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I paid for the service, canceled it, unsubscribed, did all the things, and they charged my account don't trust them
why do we have to pay to filter our potential mates? im just saying, thats a weak sauce type of move.
this app seems to be mostly Bots. the evidence was already piling up: lots of profiles having similar wording, especially in the status messages, lots of conversations after matching that go in very similar ways, matches that start asking for money, responding to messages way faster than normal humans would. but the last straw for me: I found a profile that was using photos of a friend of mine. This app needs to get it's act together on verifying users are real people.
Free plan is a joke. Seems like free accounts are just a place to funnel the bot accounts to. It is not free, you will have to pay to even see if it is worth using. Unless you enjoy talking to way too obvious fake accounts that keep creating new ones with the same profile pictures.
This was one of the worst apps for fake profiles and catfish-ing. I actually uncovered a 'chatter farm' on here when I caught out one profile the other 4 people in my inbox then all were 'unavailable'. i reported it to HER and no response. I'd say don't bother with this, I ended up putting most photos of profiles through AI for help and the amount of fakes was crazy.
I made an account, uploaded photos, filled out my bio, it kicked me out of the account immediately and I'm just banned?? I contacted support but so far no evidence that they're even deleting my bio I just made or my photos. I'm really uncomfortable with having a public account with my photos and information that I can't access OR DELETE on a dating app. Is it just there forever now? Considering the purpose of this app, that's scary. I don't know if I'll need to hide profiles in the future.
Don't fall for it. they lie about what's hidden behind the paywall, and the app is full of bots.
terrible, I got locked out from even applying. because of some vague issues when explained. I suspect it's a way to keep trans women away
I qas thrown out as soon as I logged in
This app is a nightmare every time I've given it another chance. There are more males, TIMs, fake profiles, and "poly" people than anything... and even trying to make friends ends in disappointment. It's no different than Tinder and has way too many issues, too. Paying for anything is a waste of money, don't bother.
a lot of fake profiles and money scams. A lot of females only want to s*xt; nobody is serious about making friends. Cant see likes unless u pay, so its kind of useless app
my experience with this app was awful it says it's free it's not, you have to pay to unlock certain features just like to see who liked you and who you're interested in
you'll only get likes from cis men, disgusting for this app
AWFUL. Let me start: - 90% of the profiles are fake, catfish and/or scammers. This app is filled with them and they've not done a single thing to fix it ever. - The men. So many male profiles. And they just keep on coming even though this app is supposed to be a lesbian app as self-advertised. - Even after reporting a fake scammer profile, the app still leaves you connected and has the NERVE to send a push notification reminding you of the connection even after you've reported them.
suck I just put my info and nothing else when the app froze my account for violations. I hadn't even put any details in just my email and name
coasts
App listed as being friendly for polyamorous relationships and gives options to list as in a relationship or even married and looking for non-monogamous or polyamorous relationships. Account was banned for listing as being bisexual, in a relationship and looking for someone who is open to non-monogamous relationships, stating that it was "against community guidelines". Falsely advertised and not as inclusive as it makes out to be.
they said it was free
App sucks, dont waste your time. Filled with scammers and bots and they dont do anything about it. 🤷🏽♀️
The additional features of this app are expensive and not worth it. Most of the people here are scammers.
honestly worse expirience ever. I made a mistake last year trying to make an account. then my account got banned and I tried to get ir unbanned because the only reason I did it was bc I was a minor but im over 18 now. and the only thing they replied with was that the decision was final and they couldn't do anything about it im so done. worse service ever tbh.
As with every dating site its full of scammers. Also full of trans who think they are lesbians, which make them straight. A lot work just to be straight.
took a break from the app for some time, take some self time. went to reactivate my account and I guess there was some glitch and it froze my account, asked for support, just to get a worthless automated email saying my account was frozen for breaking guidelines or because my internet was shadey. I haven't been on the account for months and was rebuilding my profile when I was blocked and support won't help.
this app sucks... will NEVER install this app ever again
Was flagged once for breaking community guidelines in the past. Proven wrong. took longggg break from this app. recently log in again to update my life. got flagged AGAIN. and they're taking longer to recheck as I receive nothing but auto-reply from the system. It's been DAYS.
expensive
so, i can't turn off my profile unless i go premium
whilst it is the only nmlml app you can filter out people who you aren't interested in, however this just means the user doesn't see them in their feed. the filtered out people (whether it be age or something else) can still like you?? genuinely what's the point. kind of sinister when you also see that you need to pay to see your likes. I did this thinking I had some luck only to see that most of the people who had liked me were mostly people I've filtered out (age, location etc). please fix!!
buggy - rarely works
I set up my account and within minutes it was "frozen" and I cant log back in.. im just trying to find friends in my area 😪
isnt the worst dating app I've come across but unless you pay 25 bucks a week, or the $99 for 6 months, good luck being able to use the app to find a date or even have simple conversations. you get maybe 30 swipes every 24 hours. it would be cheaper to go to a gay bar to find love, and I'd still have better prospects. it can't possibly cost that much to run the app and make some profit off of it.
Sentiment summary
81%
Positive (4-5★)
10%
Neutral (3★)
9%
Negative (1-2★)