Review Insights · Google Play
HeriBase: AI Coin Identifier
HeritCoin · 70,096 ratings · ★ 4.7
4.7
★★★★★
70,096 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"coins"
10 negative reviews mention this · 36% of all complaints
★★★★★ "did not recognize correct coins. value of coins were way off. and now when I deleted it Meta says that I'm still going to be charged for it. but Meta sucks also and I wish Elon would hurry and create an engine so I can delete Google too." - William
2
"know"
6 negative reviews mention this · 21% of all complaints
★★★★★ "slow I can read faster than that n year has to be right ya know....sorry call how I see it......" - Cameron Kincy
3
"subscription"
6 negative reviews mention this · 21% of all complaints
★★★★★ "I installed it. tried it , posted a coin to sell, I saw the amount they would make at sale , I was going with that , then they wanted me to buy the subscription now , well with the money from the sale they were up 8x . so I opted out Uninst…" - Dan Seguin
4
"coin"
5 negative reviews mention this · 18% of all complaints
★★★★★ "did not recognize correct coins. value of coins were way off. and now when I deleted it Meta says that I'm still going to be charged for it. but Meta sucks also and I wish Elon would hurry and create an engine so I can delete Google too." - William
5
"free"
5 negative reviews mention this · 18% of all complaints
★★★★★ "Not very good. Coin Identifier works offline, that is one better thing and Coin Snap has unlimited free uses. Those two are way better. It is very difficult to believe people actually would rate this app as high. All three of the apps still…" - Jay Sinclair
6
"cancel"
5 negative reviews mention this · 18% of all complaints
★★★★★ "Sucks they won't help me cancel the 3-day trial" - Michelle McDonald
7
"trial"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Sucks they won't help me cancel the 3-day trial" - Michelle McDonald
8
"money"
4 negative reviews mention this · 14% of all complaints
★★★★★ "I installed it. tried it , posted a coin to sell, I saw the amount they would make at sale , I was going with that , then they wanted me to buy the subscription now , well with the money from the sale they were up 8x . so I opted out Uninst…" - Dan Seguin
9
"scan"
3 negative reviews mention this · 11% of all complaints
★★★★★ "FAIL! 1964 Kennedy Proof Mint. First scan says it's 2001. 2nd says it's 1967." - M P
10
"charged"
3 negative reviews mention this · 11% of all complaints
★★★★★ "did not recognize correct coins. value of coins were way off. and now when I deleted it Meta says that I'm still going to be charged for it. but Meta sucks also and I wish Elon would hurry and create an engine so I can delete Google too." - William
11
"sucks"
3 negative reviews mention this · 11% of all complaints
★★★★★ "did not recognize correct coins. value of coins were way off. and now when I deleted it Meta says that I'm still going to be charged for it. but Meta sucks also and I wish Elon would hurry and create an engine so I can delete Google too." - William
12
"thing"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Not very good. Coin Identifier works offline, that is one better thing and Coin Snap has unlimited free uses. Those two are way better. It is very difficult to believe people actually would rate this app as high. All three of the apps still…" - Jay Sinclair
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
FAIL! 1964 Kennedy Proof Mint. First scan says it's 2001. 2nd says it's 1967.
did not recognize correct coins. value of coins were way off. and now when I deleted it Meta says that I'm still going to be charged for it. but Meta sucks also and I wish Elon would hurry and create an engine so I can delete Google too.
Not very good. Coin Identifier works offline, that is one better thing and Coin Snap has unlimited free uses. Those two are way better. It is very difficult to believe people actually would rate this app as high. All three of the apps still change the estimated price even with the same coin which indicates they are not actually able to analyze the coins fully. But if you have difficulty seeing, they work fine.
slow I can read faster than that n year has to be right ya know....sorry call how I see it......
Just use the Internet and A Spreadsheet. If your main device is ever compromised (broken, etc) they'll let you know you can scan your 1000s of coins again or you SOL.
Sucks they won't help me cancel the 3-day trial
Why do these apps say free but there's always a subscription
unable to cancel my subscription
This app is asking for money to post Ads. and doesn't not guarantee the sale after payment
normally this app would have a five star I've used it for a long time to identify Rare Coins I own get them professionally assess which is great and it catalogs everything so you know what you have and it's $29 but now they added the features so you can track specific coins over time and they want another $29 on top of that if it's subscription-based and you pay a premium that should be it because I feel like it's $29 to download and then if you want to use it it's extra for each thing
this app is not good you pay and they want more money
no help from support. hard to cancel and when I did I was charged the next day. Support makes it almost impossible to get my money back. For me, I still haven't received my refund
there is no place to cancel subscription. app couldn't even identify coins correctly. THIS APP IS A SCAM
after you give a review, they ask you to pay
It can't be used even for a trial, you still need to pay.
Right away while reading the reviews I noticed 3 people with the same last name (Solis-not that common for English speaking nationalities). Too suspicious to ignore, uninstalled.
Now there is a daily limit to scan? Or we have to watch an ad? ill be looking for another app. This app is a scam.
please stop trying to charge me full price when. i.canceled the free trial. if there is something I need to do to stop this let me know immediately. thanks
it's a good thing I decided to read the reviews first before downloading. What a con job this app is. People, read the reviews first so you won't get taken by these theives!
Before I tried the actual subscription on the try out mode I checked MANY coins. I made tags and put them on the coins..Good prices! Then I subscribed. Started checking other coins, not so good prices. Actually $ value 99% of the time. Which was odd after previous experience. So I rechecked some of the original set of coins. TOTALLY DIFFERENT ! On almost ALL of them! Except the ones that were only 10 cents or so more than face value! I KNOW ALL the .01 - $1.00 coins didn't ⬇️ And I have sent
It's not really free.
I cancelled free trial the same day and they still took 43.49 out of my bank account unauthorized do not sign up
does not work on foreign coins at all
I had signed up for the service in March, and then cancelled the service. Another tenant here had passed away and his brothers left the old water bottle full of pennies behind. Curiosity got the best of me and I downloaded this app to see if any of the coins were...negotiable. Sadly enough, they were not anything to write home about. Cancelling the Herit Coin app via email, I figured that that was that. In April Was charged $144.00 on my statement. 21.98+39.99+39.99+39.99 I tried contacting cust
If you have an ancient or biblical period coin, this app can not identify it. I downloaded the app and started scanning the coins that I have and know and 98% of my coins, it could not identify and the remaining coins, it got incorrect. this app sucks for old coins.
I installed it. tried it , posted a coin to sell, I saw the amount they would make at sale , I was going with that , then they wanted me to buy the subscription now , well with the money from the sale they were up 8x . so I opted out Uninstalled the app , I tried to cancel the up coming subscription and the don't give you the option. this better not turn out to be an automatic grab. for subscription.
it started out good, now whenever I want to look at a collection, it goes back to the home screen after a few seconds. it also does not want to save my 40 presidential coins in the presidential coin collection folder. What can I do, uninstall this update, go back to the original version, and still retain my coin list?
in my apk there no inr option why
Sentiment summary
93%
Positive (4-5★)
1%
Neutral (3★)
5%
Negative (1-2★)