Review Insights · Google Play
Hit it Rich! Casino Slots Game
Zynga · 511,718 ratings · ★ 4.3
4.3
★★★★★
511,718 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
6 negative reviews mention this · 32% of all complaints
★★★★★ "no matter how much you give this game in real money, it's set up to lose everything. it's time to call it quits" - Monique Moore
2
"money"
6 negative reviews mention this · 32% of all complaints
★★★★★ "no matter how much you give this game in real money, it's set up to lose everything. it's time to call it quits" - Monique Moore
3
"coins"
5 negative reviews mention this · 26% of all complaints
★★★★★ "this game sucks set up to try to get you to buy coins but you're only going to lose so why would you put money into a machine just to lose it save it up and spending on real slots make you can make some money deleted the scam a couple years…" - Kathleen
4
"lose"
4 negative reviews mention this · 21% of all complaints
★★★★★ "one word.. LOSE" - Machel Gilmore
5
"years"
4 negative reviews mention this · 21% of all complaints
★★★★★ "have played for about 20 years and I just lost it all. wiped my history" - Erin White
6
"play"
4 negative reviews mention this · 21% of all complaints
★★★★★ "have played for about 20 years and I just lost it all. wiped my history" - Erin White
7
"been"
4 negative reviews mention this · 21% of all complaints
★★★★★ "frustrating play,things have been. changed on me several time, This app never lets you play very long. I like the games on this app but it never let's you play very long like other game apps do. I get very frustrated because it will also st…" - A Google user
8
"give"
3 negative reviews mention this · 16% of all complaints
★★★★★ "no matter how much you give this game in real money, it's set up to lose everything. it's time to call it quits" - Monique Moore
9
"real"
3 negative reviews mention this · 16% of all complaints
★★★★★ "no matter how much you give this game in real money, it's set up to lose everything. it's time to call it quits" - Monique Moore
10
"spending"
3 negative reviews mention this · 16% of all complaints
★★★★★ "this game sucks set up to try to get you to buy coins but you're only going to lose so why would you put money into a machine just to lose it save it up and spending on real slots make you can make some money deleted the scam a couple years…" - Kathleen
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
one word.. LOSE
Wow. whoo. wee,
no matter how much you give this game in real money, it's set up to lose everything. it's time to call it quits
have played for about 20 years and I just lost it all. wiped my history
this game sucks set up to try to get you to buy coins but you're only going to lose so why would you put money into a machine just to lose it save it up and spending on real slots make you can make some money deleted the scam a couple years ago and about to delete it again
to make this fun HOW about some winning
So download this app specifically for the plinko slot. when I go to download it said I need to pay for vip to access it. Even got to level 100. Yet my wife signed up and is at level 1 and it gave her the plinko slot immediately. What is going on. Not a happy camper. I have never seen this in any other slot. Was gonna actually pay cash for access but after seeing that not gonna now. Not cool man.
frustrating play,things have been. changed on me several time, This app never lets you play very long. I like the games on this app but it never let's you play very long like other game apps do. I get very frustrated because it will also stop working frequently and just get stuck. Not as fun as it used to be!
i keep going back cuz Ive enjoyed this one the most but now not only did you guys steal all those coins and try to give me not even close to what i won. Now im not winning nothing unkrss im spending!! and I dont get real money! it not winning if im paying for coins over and over! I shoukd be able to come up i cant afford to keep speding on gamethats not real!!You guys used not be so bad. I could just play and win and have fun. now if i get free coins they gone fast and I gotta spend! not right
since update this afternoon, 28th january 2026, it wont let you collect hourly coins. please sort this out. still got issues everytime i update this game.
use to love but its absolutely horrible and such a rip off. DO NOT WASTE YOUR TIME OR MONEY
I came back to play after quitting for a few months and got a welcome back gift of 10b coins. I played one of their recently released slots and after 200 spins and 5 minutes later I only had two wins over 10x my bet and not a single bonus. Zynga has really lost touch with any enjoyment to force buying coins.
no payouts
joy
Far too many pop ups, even on the machines. It takes around 5 minutes to get through all the initial pop ups. This isn't for me, uninstalled
been playing this game for years two weeks ago they took my game away and made me start over and they i guess have no record of me so they can't get my game back and I guess it's just too bad always enjoyed it but didn't buy points so I imagine that's why it happened
for some reason it won't load it keeps saying error
you don't give out enough coins change your amount of money on your wheel you have to wait a whole day or two days in order to play you're being very stingy on your coins I've been playing Jackpot Party and my goodness I'm up to the billions right now and that's in 2 days and they give out every time you go online with them you get over 2000 you need to start giving out more coins in order for your players to stay
This was my favorite game for over 10 years, but there has been a drastic change. It is almost impossible to reach the goals on Rich Pass without spending a lot of money as you lose quicker. Very disappointed and may have to cancel my game.
Sentiment summary
82%
Positive (4-5★)
6%
Neutral (3★)
12%
Negative (1-2★)