Review Insights · Google Play
hoichoi - Movies & Web Series
Hoichoi Technologies Private Limited · 236,776 ratings · ★ 3.2
3.2
★★★★★
236,776 ratings
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Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
10 negative reviews mention this · 26% of all complaints
★★★★★ "Scam. Reminds of Subscription renewal just few hours earlier." - Shouvik Paul
2
"experience"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Pathetic experience, not able to activate my TV to watch hoichoi movies/ series. No customer care executive will be there to assist you." - Soumi
3
"watch"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Pathetic experience, not able to activate my TV to watch hoichoi movies/ series. No customer care executive will be there to assist you." - Soumi
4
"content"
4 negative reviews mention this · 10% of all complaints
★★★★★ "very costly subscription given the contents. Also recently, you cannot cancel ur subscription from the app. you need to call them during Indian Business Hours" - Faiyaz Al Zamal
5
"video"
4 negative reviews mention this · 10% of all complaints
★★★★★ "There is absolutely no cuatomer support. why would any one pay? All I can see is only audio and no video playing. Other seasons of Aken Babu are playing fine, except the latest ones." - saikat dutta
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Pathetic experience, not able to activate my TV to watch hoichoi movies/ series. No customer care executive will be there to assist you.
login problem,,,,,, don't purchase it,,,,,very Bad app
worst app ever.... full of glitches and bugs... even if the pack is active they suddenly show pack inactive and doesn't allow you to see anything... worst app
just horrible...why it gets hang????
doesn't work in mobile app. keeps buffering
Expensive and Annoying
Scam. Reminds of Subscription renewal just few hours earlier.
faltu akdom valtu kono support nei
the application is very unresponsive, server is very slow. there are many UI defects. session related issues are there, device management is not working as expected. Same device is registered multiple times with different sessions, that should not be the case.
Very Dissatisfied
should let users log in to multiple devices since most users probably own multiple devices. you can restrict no. of watchers watching simultaneously but restricting log-in itself is just obnoxious. made me uninstall the app.
very costly subscription given the contents. Also recently, you cannot cancel ur subscription from the app. you need to call them during Indian Business Hours
Money deducted but subscription not activated. Worst experience. Fraud.
Worst OTT experience. Best in fleecing customers. Non existent Customer Care
It was a very bad experience, money deducted but the subscription was not activated.
family profile not create and activate drive are not edited facility.
worst interface , not even load the page, cant watch any content, the web application is garbage, mobile application as well crash sometime. Will not continue with next subscription, and the contents also now same type, and not new content ... they should work on the application interface.
There is absolutely no cuatomer support. why would any one pay? All I can see is only audio and no video playing. Other seasons of Aken Babu are playing fine, except the latest ones.
Hoichoi will completely loose the rest of the world plan market in the next 2 years and just because of there app and the sneak policies that they built. The content is good but the app business logic makes it completely untrusted. Its a legal problem if anyone takes action - when I pay your system must provide service for it even if I am deleting the account. in this case, either refund the money or delete the account only after the subscription expires or recover process must be available.
horrible experience.
very erratic. not able to watch on tv after premium subscription. useless investment and wastage of time and effort.
Very bad.Though I am already subscribed,each time I want to access from my tab,it asks for subscription.When I access from TV,seamless login.Despite having put this issue earlier,it comes again.
filled with Bugs.... please Rectify... entire app is nonresponsive...
even with my subscription,it repeatedly gets logged out...and fails to login again,worst app I ever used
very poor app performance
app not responding
pls don't subscribe this aps..
Being developing apps for past 10 years, sorry to say one of the buggiest app i've encountered. Unmonitored POS.
One of the worst Ott app out there
consistently the worst app.
always face problem ith video streaming
worst app ever
The video streaming quality is not always stable, and the overall viewing experience is not smooth. The app also does not support proper screen rotation while watchin unlike other apps where I can rotate my phone freely, which is very useful during charging. Another major issue is with downloads. In the notification bar, the app does not show proper details like download progress, MB usage, or percentage. It also does
TV is not connected
full of technical glitches
The automatic next episode thing is not working for some episodes. For 'Bhog' it kept coming back to episode 1 after each episode, so I had to go back and manually select each episode. And about the each episode starting from the end after watching it once, if an episode was watched till the end, in that case, start from beginning otherwise continue from the last watched thing. Add an option 'Watch from Beginning' or something. And picture in picture is not available. It's on but not working.
subscription like Nerflix but the application complexity, interface, content, all below standard!
Needs a more improve video and sound quality ,others wise avg
too many bugs content not loading I can't watch the show I dropped midway can't continue watching developers are really bad
Sentiment summary
52%
Positive (4-5★)
8%
Neutral (3★)
40%
Negative (1-2★)