Review Insights · Google Play
Hole Eater 3D: Relaxing Puzzle
Zenergy Game · 2,691 ratings · ★ 4.2
4.2
★★★★★
2,691 ratings
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Top complaints - extracted from 50 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
29 negative reviews mention this · 58% of all complaints
★★★★★ "Game keeps locking up. Have to go out & restart!" - Elizabeth “Libby” Rowe
2
"level"
14 negative reviews mention this · 28% of all complaints
★★★★★ "Keeps getting stuck. at first it wasn't really noticeable but I was the levels start to progress you start getting stuck and it just moves by itself eventually sucking up a bomb it's as if the game is set up to make it so that you can't win…" - Lilah Osorio
3
"hole"
12 negative reviews mention this · 24% of all complaints
★★★★★ "Someone poured syrup on the play board. Hole moves really slow." - Marianne Hansen
4
"every"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Horrible... Game constantly skips and shutters when next to the bombs so the game forces you to hit the bombs and then watch 5 minute ads on top of the 1 minute ad every 30 seconds." - Chris
5
"free"
6 negative reviews mention this · 12% of all complaints
★★★★★ "it claims to be ad free but it isn't. If they lie to start the game then what's next? uninstall this immediately unless you want to watch 70 ads and hour." - scott embry
6
"games"
6 negative reviews mention this · 12% of all complaints
★★★★★ "I really love this game but it's really getting to be a pain it freezes all the time then u have to restart it and u lose ur progress on different other things on the game like the quest plz plz fix it I don't want to delete it I've played …" - Renae Cox
7
"started"
5 negative reviews mention this · 10% of all complaints
★★★★★ "started getting more and more glitches the higher I got in the game" - Art Davis
8
"glitches"
5 negative reviews mention this · 10% of all complaints
★★★★★ "started getting more and more glitches the higher I got in the game" - Art Davis
9
"start"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Game keeps locking up. Have to go out & restart!" - Elizabeth “Libby” Rowe
10
"play"
5 negative reviews mention this · 10% of all complaints
★★★★★ "game plays ok but ads keep locking up my android phone (Galaxy 23+). not worth the frustration." - Ron Allman
11
"advertised"
5 negative reviews mention this · 10% of all complaints
★★★★★ "game is glitchy and not as advertised. Edit: in response to question. I don't remember the level. My phone is a Samsung A-15. The issue is when moving the hole around it constantly lags and even freezes. But, the ti.er keeps going. I do not…" - hippiemama
📋 All 50 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
too many ads
Game keeps locking up. Have to go out & restart!
started getting more and more glitches the higher I got in the game
it claims to be ad free but it isn't. If they lie to start the game then what's next? uninstall this immediately unless you want to watch 70 ads and hour.
downloaded this game as it started no ads. it lied.
They claim there is no ads. Lies.
It was fun and addictive - until yesterday. Apparently, an update took away the option of watching a video to save your life, now your only option is to spend coins, which if u don't have, u have to purchase them. No thx! DELETE!!!
Keeps getting stuck. at first it wasn't really noticeable but I was the levels start to progress you start getting stuck and it just moves by itself eventually sucking up a bomb it's as if the game is set up to make it so that you can't win no matter how much you try
game plays ok but ads keep locking up my android phone (Galaxy 23+). not worth the frustration.
these people are garbage they do not honor their purchases I purchased ad-free version and they took it away from me and refused to give it back to me their game glitches don't waste your time and money on this one it isn't worth it
would be a pretty decent game, but these fools have a ad after VERY FING LEVEL
No ads Isa lie. ads started at level 32
I wish I could rate this with a negative. Apparently, once you make it to a certain level, it doesn't let you play anymore. It keeps crashing and saying check my Google play app. My app is fine
Horrible... Game constantly skips and shutters when next to the bombs so the game forces you to hit the bombs and then watch 5 minute ads on top of the 1 minute ad every 30 seconds.
froze up it's frustrating
I really love this game but it's really getting to be a pain it freezes all the time then u have to restart it and u lose ur progress on different other things on the game like the quest plz plz fix it I don't want to delete it I've played a couple of other hole games but didn't like them and deleted them I really want this one
Only downloaded as seen an ad saying no adverts!! Big lie and game deleted
as usual too many ad's, shame as it's a very good game, will be uninstalling
zY DO U RUIN EVERY GAME WITH A BOMB..
it says no ads but there are so many. I have only. seen a few games without ads. Im going to start buying video games. Then there will be n o ads. Not only that but the game is too slow. usually when you get more items in the hole, it speeds up, but not this one. do not recommend. .
game is glitchy and not as advertised. Edit: in response to question. I don't remember the level. My phone is a Samsung A-15. The issue is when moving the hole around it constantly lags and even freezes. But, the ti.er keeps going. I do not have this issue with other hole games.
Ad for this app says,Game with no ads." Come to download, right on the page, "Contains ads." I won't download. If you lie about that, what else are you lying about? I can't trust you.
It does eventually show ads, so they lie about that. The controls are iffy and inaccurate so as to simulate a lack of control. the animation lags and freezes if there is a lot of actìvity atm.
love the game. no ads! Well now I am very disappointed. this game was advertised as no ads. that is a lie. after you get a certain level, you get ad pop-ups after every level. I don't mind paying for no ads, but why lie? I don't care for trickery at all, so I'll just stick with the creators who are up front and honest.
Yes.. There are ads!! The hole point. Lol. Was to get a game with no ads. This one stated in their ad that this was specifically if you wanted a free game. With no ADS!!!! YES THERE ARE ADS ON THIS GAME. FALSE ADVERTISING!!!
yet another one that's fun up until the cookie cutter bombs. I would really like to have one of these without them. they make the games not fun and I'm just so sick of downloading these games and getting to the level that has them. also you can't put RELAXING in the title if you have the bombs because trying to go around them is NOT relaxing.
app crashes every time you try an start it. deleted an reinstalled 2xs still same results
the game is to glitch and it won't let me play level 77. I am deleting the game.
The ad's last so long that the entire game resets. It was fun but no longer after so many unnecessary overly long ads the ultimately restarts your game.
Not relaxing! Glitches, has timers, and it won't let you collect everything!
How can you justify advertising your game as being ad free when in reality players are inundated with a stupid ad after every level? This game is terrible.
I had given it 5 stars, UNTIL, the ads started. Was advertised with " no ads". For 30 levels it was true. Now after every level. Long ads too. pay $7.99 for no ads? Lots of good hole games out there, this one lied and 1 star beUninstaller. Uninstalled.
stutters when too many objects advertised without ads but still have ads after level 30
this game sucks. repeatedly shuts down, can't even clear a board
DO NOT DOWNLOAD THIS APP. I got to level 465 and I can't pass it without paying. Also ads after every level is absurd. Not everybody can afford to pay for no ads. Every few levels would be ok. The lag is awful, especially when the hole gets a certain size. Uninstalled.
I was loving this game so I decided to go add free and paid for it. They don't tell you that they take away watching an ad if you accidentally eat a bomb. You can either use coins or start over. This sucks. I feel ripped off. Very dissatisfied and will probably stop playing. I guess they got my money.
just downloaded, and then looked at the reviews. glad I read the reviews first. before playing, saying no adds ect. now uninstalled. don't be fooled with the no adds.
Spent 30 minutes trying to open it. Now I'm trying to uninstall it
would be a really fun game if it didn't lag so much that you lose control and blow yourself up, fix this and I may consider reinstalling
Someone poured syrup on the play board. Hole moves really slow.
Too many ads.
It could be a good game but the graphics are bad. When you try to go fast the game glitches. The hole doesn't go where you want it to.
slow moving. pay to win push #slop
not ad free and the hole is really glitchy. needs fixing and not as advertised
The hole becomes glitchy and I have now stopped playing, due to motion sickness from the constant erratic glitchy movements, it's been this way for many levels I stopped playing at 164 level. Ads are annoying too. Shame as this is a fun simple game to play.
has adds even though the commercials say there are no adds.
I really enjoyed the game until it started to lag constantly. items at times are different to the colour you need to get and at times they pop instead of going into the hole. I got to level 164 before it was unplayable with the lag. I have emailed to tell them about the issues but until they let me know the issues are fixed I will not be playing
ads. ads. ads.
There's nothing more infuriating than false advertising. The game demo said game with no ads. main attraction to play. loving the game 5 stars till I got to level 30 then bits an advert for another game after every single round. unless you wish to pay to remove the ads. But that isn't the worst everytime your forced to watch said ads it knocks the game off and takes ages to blooming download again. So why not just be honest then people wouldn't have to waste their time.
Too bad this game is so glitchy that it stops working about the 3rd game in, each time. It stops responding, displaying weird circles on a black background. This version of a hole game is decent about bombs being manageable and able to be seen. Sad to have to uninstall this one, but I'm done with glitches. (The volume of commercials is typical of all the other hole games.)
Sentiment summary
81%
Positive (4-5★)
6%
Neutral (3★)
13%
Negative (1-2★)