Review Insights · Google Play
Hole it!
Supersonic Studios LTD · 8,901 ratings · ★ 4.3
4.3
★★★★★
8,901 ratings
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Top complaints - extracted from 56 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
30 negative reviews mention this · 54% of all complaints
★★★★★ "I downloaded this game thanks to ads and I had the intention to play when I had more time. Until I saw the super creepy kid designed out of sushi via ai! 🤢 No thanks!" - Kianna Conway
2
"level"
10 negative reviews mention this · 18% of all complaints
★★★★★ "I paid for it to be ad free, but it still has sooooo many adds, and some of the levels are just super hard. Finally, it is pretty sad that you can't go back and do earlier levels. You just have to keep trying the same levels that you fail, …" - Micah S
3
"money"
9 negative reviews mention this · 16% of all complaints
★★★★★ "don't spend money on "no ads" it's a scam. you still have to purchase lives. totally reporting them I reported them. "No Ads" leaves the user to believe lives will be turned off and gameplay will be open. "No Ads" doesn't do anything releva…" - Chris Schwartz
4
"paid"
8 negative reviews mention this · 14% of all complaints
★★★★★ "The game is great, but do not go for a no-ads option. In the no ads option, you just get 6000 coins and thats it. The lives get over so quickly, and after a while, sometimes you have to pay with 900 coins if you do not want to wait for 20 m…" - Anubhavbhai Gupta
5
"play"
7 negative reviews mention this · 13% of all complaints
★★★★★ "I downloaded this game thanks to ads and I had the intention to play when I had more time. Until I saw the super creepy kid designed out of sushi via ai! 🤢 No thanks!" - Kianna Conway
6
"coins"
7 negative reviews mention this · 13% of all complaints
★★★★★ "The game is great, but do not go for a no-ads option. In the no ads option, you just get 6000 coins and thats it. The lives get over so quickly, and after a while, sometimes you have to pay with 900 coins if you do not want to wait for 20 m…" - Anubhavbhai Gupta
7
"watch"
7 negative reviews mention this · 13% of all complaints
★★★★★ "I paid for it to be ad free, but it still has sooooo many adds, and some of the levels are just super hard. Finally, it is pretty sad that you can't go back and do earlier levels. You just have to keep trying the same levels that you fail, …" - Micah S
8
"seconds"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Crashes during tutorial, can't play for more than a few seconds. Now they've asked me to report it in app when I can't as it's crashing in the opening tutorial!!!" - Mark Playford
📋 All 56 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I downloaded this game thanks to ads and I had the intention to play when I had more time. Until I saw the super creepy kid designed out of sushi via ai! 🤢 No thanks!
Crashes during tutorial, can't play for more than a few seconds. Now they've asked me to report it in app when I can't as it's crashing in the opening tutorial!!!
don't spend money on "no ads" it's a scam. you still have to purchase lives. totally reporting them I reported them. "No Ads" leaves the user to believe lives will be turned off and gameplay will be open. "No Ads" doesn't do anything relevant after purchase. I want my money back.
I paid for it to be ad free, but it still has sooooo many adds, and some of the levels are just super hard. Finally, it is pretty sad that you can't go back and do earlier levels. You just have to keep trying the same levels that you fail, watching more adds to get more lives and power-ups. It's fun for about 10 minutes, and then you wish you had never found it. Edit: I get that you pay the bills with ads, but what did I pay for when I paid for it to be ad free?
Freezes and crashes every single time at around 30 seconds into the 1st level. Literally unplayable. The AI generated images and the huge amount of 3rd party trackers don't help either.
The game started to lag and stopped for about 15-20seg, time wich they discounted you so you lose and have to watch ads to extend the match. Not recommended.
just paid £8.99 for 5000 stars and ad free . took money . not updated the game . 😡
a more boring version of hole.io that uses generative AI slop instead of real art 😒
if I gotta watch 30 - 45 seconds of advertising to play I should 30 - 45 seconds of play time.
they don't give you enough time and make you watch too many ads to get additional time
LOVE this but $9.99 for no ads?! it comes with other things, but id rather be able to just pay for no ads without the extras. i paid $10 and i have to wait 30 mins for a new life or pay 900 coins?! ive never seen such bad value in an otherwise great game. edit: im super confused about this developer response. i paid $10 for the game to be ad free. thats your revenue. not going to make anything on ads when someone quits playing because they got ripped off...
Don't try to purchase anything from this app. You'll get an error message stating your purchase couldn't be completed, but they keep your money and Google is no help to resolve!!!
bad the timer goes out fast and it gives me just 20 coins that not enough
Game is not allowing me to complete the 10 second ad its just loading. Also its not okay to make us watch a 30+ second ad just to get 10 seconds.
I purchased a bundle and its not showing on the game.
The game is fun. But I'm uninstalling it. AD CITY!! So many ads. Too many ads. Irritating and over done. Can't get through a single level without having to watch one. And if you want to avoid spending money on their add-ons, you can watch MORE ADS. Tired.
paid for a bundle. Money gone from my account no bundle no coins etc. That was yesterday.Today 9th April 2026 its done EXACTLY THE SAME AGAIN. Customer service not responding. DO NOT SPEND ANY MONEY ON THIS GAME. I was advised to contact their customer service team on both occasions. NO RESPONSE!!!!! hello still waiting for a response from ur team STILL NOTHING FROM CUST SERV?? AND YOUVE JUST TAKEN £ AGAIN AND NOT GIVEN ME THE BUNDLE time for me to contact relevant authorities 27th April 2026
An advert EVERY SINGLE LEVEL. becomes unplayable. so disappointing. greedy.
the game crashes when I open all the time i installed and uninstalled so many times it's getting stucked all the time i can't even finish the tutorial
lots of ads
shame about the ads that keep causing the game to glitch and crash, so have to start again. would have been a lot higher score, but getting close to uninstalling as wastes time and effort because adverts dont seem to be formatted and cause game to crash.
I paid 4.99$ I haven't received my coins it was a package deal I still haven't received them
This game doesn't let me play the whole day. Now I need to move on to another game and I am uninstalling this
I just paid for no ads, yet when I try to redo a level I get ads. Response: What do you mean ads help you pay for service? I just PAID a premium that said it would get rid of game ads, what do you mean!? I'm about to charge that $10 USD back if that's your response.
omg too many ads it's not a game it's a torture 😫
Taken the money from my account for purchases I made but not given me my bundle. 🤬🤬🤬
Too many long Ads!! and fancy having to watch an ad for finishing a level! If I have to keep watching Paula's Choice ads, the app goes, I will never buy for the sheer repetitive annoyance of it!! It's a joke!
giving you 1 star because my kids play this and they played for the no add version and now the adds are twice as long and twice as frequent. left a bad taste in my mouth so 1 star and delete
can't even pay the first level without the app crashing
ads are longer than the actual stage
get to hard in the upper levels and losses its fun
loading issues- game freezes as it's loading or on opening . .up reply to developer: the app freezes upon opening. there I'm unable to access anything.
uninstalled as soon as I saw the ai image.
game updated today. now it freezes within 15 seconds of opening. cant play or do anything.
App keeps crashing on my iPad and my android phone.
After level 343 very bad game lagging so much that's the reason I uninstall this game
***DO NOT GIVE THESE CREATORS YOUR MONEY*** addicting af, i honestly really like playing. But... WAY. TOO MANY. ADS !!!!! Come on guys, after EVERY round (win or lose), really?? greedy gamers.... edit: so I posted this, and then scrolled through (probably too many) other reviewers all saying the same opinions as me...but what kind of pisses me off is the copy/paste, clearly non human, auto response EVERY review gets. so i repeat***DO NOT GIVE THESE CREATORS YOUR MONEY*** They dont deserve it...
adverts won't load to give extra time. massively frustrating 🤬
ads ruin then game. dont bother
This game keeps crashing and stops midway.
No Ads is an absolute scam, I purchased it and the game still requires me to watch Ads for powerups and end of game coins multiplier!
Would Never suggest getting this to mates . it glitches very badly on Level 71 and slows down to next to nothing while the timber keeps going . it is a bloody joke . DON'T GET IT . Try others from different makers .
This game keeps freezing up on the first level just a few seconds into the game. Had anyone else had this problem?
bekar app hai
how do I transfer this game to new phone and not lose progress?
the game is fun, addictive and strangely satisfying but way too many ads, which go beyond sustaining the developer and border on greed. Play in flight mode, you don't need boosters once you learn the routes. PS the I suspect the support responses are AI and not human, more greed on the part of the developers...
Generally it's cool! But level 37 doesn't have one rabbit and it's impossible to finish it.
spend more time watching ads that won't close than playing the game.
The game is great, but do not go for a no-ads option. In the no ads option, you just get 6000 coins and thats it. The lives get over so quickly, and after a while, sometimes you have to pay with 900 coins if you do not want to wait for 20 minutes. If i would have known this, I would not have paid 10 euros. Ecen after paying the money, I have to wait 25 to 20 mts once the lives are finished.
They don't give you enough time, and if you're lucky enough to get the bonus 3/3, you only get 10s each, which is nothing. This is one of the worst hole games I've played because of the time restrictions & slow-moving holes. Deleted.
+ 6 more in the clipboard copy
Sentiment summary
82%
Positive (4-5★)
8%
Neutral (3★)
11%
Negative (1-2★)