Review Insights · Google Play
HoloDex - TCG Scan & Collect
Mavelli · 13,412 ratings · ★ 4.7
4.7
★★★★★
13,412 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cards"
15 negative reviews mention this · 39% of all complaints
★★★★★ "Reviews seem inflated, card scanning takes about a minute or more, manually adding the cards takes too long. (press the button and have to wait a second to see if it actually registered or not) Also haptic feedback automatically being on is…" - Alan
2
"card"
9 negative reviews mention this · 24% of all complaints
★★★★★ "Reviews seem inflated, card scanning takes about a minute or more, manually adding the cards takes too long. (press the button and have to wait a second to see if it actually registered or not) Also haptic feedback automatically being on is…" - Alan
3
"scan"
9 negative reviews mention this · 24% of all complaints
★★★★★ "Reviews seem inflated, card scanning takes about a minute or more, manually adding the cards takes too long. (press the button and have to wait a second to see if it actually registered or not) Also haptic feedback automatically being on is…" - Alan
4
"free"
4 negative reviews mention this · 11% of all complaints
★★★★★ "False advertising. They say this app is free but then they shove monthly and yearly subscriptions in your face the second you want to try the AI Grading. Would give 0 stars but Google makes me give you 1." - Steve Storniolo
5
"scan cards"
4 negative reviews mention this · 11% of all complaints
★★★★★ "really? pay for unlimited scans..........pass on this one, there's plenty of TCG apps that don't charge you a subscription just to scan cards" - Eric Cartner
6
"doesn"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Lacks many of the features I like in competing applications, the portfolio value trending worked for a bit but now won't display, sorting is annoying, button placement is awkward, ugly interface, and PRO version doesn't seem worth it at all…" - Jacob Gilbert
7
"subscription"
4 negative reviews mention this · 11% of all complaints
★★★★★ "False advertising. They say this app is free but then they shove monthly and yearly subscriptions in your face the second you want to try the AI Grading. Would give 0 stars but Google makes me give you 1." - Steve Storniolo
8
"anything"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Forced to sign up right when you open the app. Can't preview features or anything without giving away data." - Squeaky
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
False advertising. They say this app is free but then they shove monthly and yearly subscriptions in your face the second you want to try the AI Grading. Would give 0 stars but Google makes me give you 1.
Terrible app, you scan a card and it brings up a different card, needs alot of work
tries to charge you to scan ur cards
unstable, crashes very often
why do they need subscriptions..,
utterly disappointed with their team
unreliable, considering you have to pay to grade your cards with this app it's not worth it
it takes super blurry pictures like it refuses to focus at all. i test with regular camera, looks amazing, try with this app, i cant even read the text on the card. its like holodex needs glasses. and i wasted money on this. requesting a refund.
when manually entering a variant card, this app randomly selects an unrelated card. I have several cards that I simply cannot get the app to properly add. the app just forgets what card I select and decides to add something else. what good is that?
really? pay for unlimited scans..........pass on this one, there's plenty of TCG apps that don't charge you a subscription just to scan cards
Forced to sign up right when you open the app. Can't preview features or anything without giving away data.
gave alpha price for 1st public release cards, difference is black vs white borders but also 580$ vs 0.99$ in value. not super helpful. Google photo search is better.
this app is not free you have to pay is not even a free try to try and to see how hard or easy is it to use i will make you pay i dont recommend at all
I had great hopes for this, but only a few minutes into scanning my collection, I have encountered several situations where it doesn't recognize the correct set or even the card. and when I went to manually adjust, the correct option wasnt there.
asking for a review within the first minute minus points
can't grade a card without a paid sub
I subscribed but wanted to cancel and have it refunded less than 3 days after using it, this app doesn't do much for me, but the customer service is so unresponsive it's ridiculous. It's probably is a great app for multiple TCGs, but I only play a single TCG and don't need it.
I havent even gotten past account creation and am immediately asked to rate an app I haven't even used yet. Automatic 1 star, id rate 0 if i could Furthermore, Scanning cards only allows you scan 30 cards free, with unlimited locked behind a subscription. Unfortunately I cant deduct a star because they're already only getting 1. Dont waste time with this app.
terrible
every single feature the app is actually installed for is paywalled absolute trash
I just downloaded because of grading tool, but have to pay for that. So uninstalled. Without trying it I won't pay for anything.
required logging in, can't trust them. thanks for your reply - but security and saving my collection has NOTHING to do with forcing me to create an account. if what you are saying is truth, let me decide!
didnt scan any one piece cards.
horrible experience you need to sign in but it just didn't do anything when I tried with Google
scanner is extremely unreliable.
scanned 35 cards, and they all disappeared not a single one saved. now it wants me to pay.
Limited to 30 free cards, I just wanted a simple app to store digital versions of my cards and have an idea of what they are worth, but $8 a month is too expensive for someone like myself who is not a reseller or that much into the hobby. I would have been fine with a 10-card scan a day for free, but 30 max.... this app is definitely for more high-end pro collectors.
tries to scam you for subscription
app is unreliable, scanned two cards(glory of team rocket Mewtwo and Diancie SAR) A Month back, maybe two months, both cards got a 9.5. scanned the same cards this morning and they got a 9.0. The idea of this app is great, but it is unreliable if you scan the same card twice and get two different grades. You cannot count on what it says it does. D-
Unusable. For some reason uses my phone's wide angle camera, doesn't scan cards at all. Required to sign up to use and expensive monthly plan for more than 35 scans.
Reviews seem inflated, card scanning takes about a minute or more, manually adding the cards takes too long. (press the button and have to wait a second to see if it actually registered or not) Also haptic feedback automatically being on is incredibly annoying, and the app made my phone overheat while using the scan feature probably because of how long it took for it to actually find the card.
Lacks many of the features I like in competing applications, the portfolio value trending worked for a bit but now won't display, sorting is annoying, button placement is awkward, ugly interface, and PRO version doesn't seem worth it at all.
It stopped freezing my phone but one of the cards I scanned was a ponyta but it shows a picture of a squirtle, which I don't have (at least the one they pictured on the app) is this app even accurate?
inconsistent I used to trust this app but now I'm starting to question the grading portion. the whole reason I got the app in the first place. I can grade cards multiple times and get different grading making me feel unconfident in sending my cards in. for example, I will get a rating of 10 grade it again and get a rating of 8.5 or lower. so what is it?
I want to love this. buggy. today its impossible to add cards. we'll it let's you kinda. picks and chooses what to retain. you have updated some card information so thats nice but it needs a lot of tlc
asking my to review app before I even get started on anything right after downloading wait a few hours after I've used the app then ask for review
dosnt support Flesh and Blood so im unable to try out the app, also immediately upon starting up the app, im it with upgrades and subscription fees.
scanner is finicky at best.
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)