Review Insights · Google Play
Honkai: Star Rail
COGNOSPHERE PTE. LTD. · 515,455 ratings · ★ 3.8
3.8
★★★★★
515,455 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
20 negative reviews mention this · 54% of all complaints
★★★★★ "God, I'm in love with this game. Such a fresh air of gameplay instead of big open world game that I no longer have time to play. Keep it up star rail. edit 6/29/26 the game is now HP Star Raise. Hp keep going up and new character keep getti…" - NichiE
2
"characters"
7 negative reviews mention this · 19% of all complaints
★★★★★ "Because of the pay to win it can score a maximum of 3 stars. The game is good with a cool story, but it gets held back by many problems. The farming is tedious and cannot be skipped, and building a new character genuinely takes 3 months. Ch…" - Robin Ferger
3
"love"
6 negative reviews mention this · 16% of all complaints
★★★★★ "God, I'm in love with this game. Such a fresh air of gameplay instead of big open world game that I no longer have time to play. Keep it up star rail. edit 6/29/26 the game is now HP Star Raise. Hp keep going up and new character keep getti…" - NichiE
4
"play"
6 negative reviews mention this · 16% of all complaints
★★★★★ "God, I'm in love with this game. Such a fresh air of gameplay instead of big open world game that I no longer have time to play. Keep it up star rail. edit 6/29/26 the game is now HP Star Raise. Hp keep going up and new character keep getti…" - NichiE
5
"character"
6 negative reviews mention this · 16% of all complaints
★★★★★ "God, I'm in love with this game. Such a fresh air of gameplay instead of big open world game that I no longer have time to play. Keep it up star rail. edit 6/29/26 the game is now HP Star Raise. Hp keep going up and new character keep getti…" - NichiE
6
"hoyo"
5 negative reviews mention this · 14% of all complaints
★★★★★ "God, I'm in love with this game. Such a fresh air of gameplay instead of big open world game that I no longer have time to play. Keep it up star rail. edit 6/29/26 the game is now HP Star Raise. Hp keep going up and new character keep getti…" - NichiE
7
"love game"
5 negative reviews mention this · 14% of all complaints
8
"gilgamesh"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I see what you've done to gilgamesh our king through beta test and what a joke😂. I did not expect this from you,at least respect the character and not making him this bad. did you forget how fast saber fell off when released? meta for one …" - Dav Ida
9
"star"
4 negative reviews mention this · 11% of all complaints
★★★★★ "God, I'm in love with this game. Such a fresh air of gameplay instead of big open world game that I no longer have time to play. Keep it up star rail. edit 6/29/26 the game is now HP Star Raise. Hp keep going up and new character keep getti…" - NichiE
10
"power"
4 negative reviews mention this · 11% of all complaints
★★★★★ "God, I'm in love with this game. Such a fresh air of gameplay instead of big open world game that I no longer have time to play. Keep it up star rail. edit 6/29/26 the game is now HP Star Raise. Hp keep going up and new character keep getti…" - NichiE
11
"players"
4 negative reviews mention this · 11% of all complaints
★★★★★ "the lack of events makes this game feel dead. and what's with the small event that can be done in a day. there's literally nothing to do for endgame players" - Simi Farhana Ferdous
12
"making"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I see what you've done to gilgamesh our king through beta test and what a joke😂. I did not expect this from you,at least respect the character and not making him this bad. did you forget how fast saber fell off when released? meta for one …" - Dav Ida
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
God, I'm in love with this game. Such a fresh air of gameplay instead of big open world game that I no longer have time to play. Keep it up star rail. edit 6/29/26 the game is now HP Star Raise. Hp keep going up and new character keep getting more and more ridiculous. The power creep of this game is on insane level. Expected from hoyo. Soon ZZZ will follow.
Honkai WHITE rail
New update but cannot play. My game keeps crashing despite got good storage and processor.
the lack of events makes this game feel dead. and what's with the small event that can be done in a day. there's literally nothing to do for endgame players
I see what you've done to gilgamesh our king through beta test and what a joke😂. I did not expect this from you,at least respect the character and not making him this bad. did you forget how fast saber fell off when released? meta for one patch and fell off next,the same will happen with gil and saber if you don't reduce the joint attack number to 6 and bring back gilgamesh's action advance. seriously this couldve been a great moment to get a lot of money because it attracted a lot of fate fan.
shuck customer services
策划去直播解铁血战士成就，什么神人设计？才给5星穹，难度私人？
Trash ahh game, imagine the collab with fate is amazing and most awaited but hoyo wants to make gilgamesh the most useless collab character
BUFF GILGAMESH
nerf Gilgamesh more, why because he is a man? typical hoyo company, tried to say because Gilgamesh is free and then why do you make him a free character because he is a man? You think man can't make a good profit?
genshin impact sucks, and this game probably sucks too
I used to love playing this game but its gone downhill so much the powercreep as everyone else has said is saddening, people you loved using in the previous versions are basically useless to be used in any further updates new characters that come out are also rehashing some of the older characters skills which is essentially making those old characters now useless I dont think hoyoverse listen to their fan base and understand that they are breaking their game further and further
Amo a la Empresa de todos estos juegos y cambie de Celular, pero solo una vez me dejo jugar hoy intente y no sabre, lo desinstale a pesar de haber iniciado session y que me dijera que Todo estaba bien
Used to love this game, until a wave of extremely bad and depressing luck washed over my account. I thought I could handle a couple failed 50/50s, but other games like WUWA, ZZZ, and Endfield dont seem to have remotely the same issue with back to back failed 50/50s as HSR, which im taking as a sign to be done with this game. You could afford some capturing radiance, but im sure another unit youve since power crept getting added to the 50/50 loss pool will suffice for most.
greediest gacha
Ah hell nah-adding Cyrene with no new event or story is crazy, and instead of giving me Cyrene, you gave me Fu Xuan. This is a curse for F2P players.
CYRENE E2 GUA KAPAN PULANG? GUA UDAH NANGIS HARI INI JUGA, TOLONG JGN JAHAT HOYO!!! #(##+#+*+*+*+*(#+#+#+#+(#
PLEASE. Reduce the HP inflation and stop changing the meta too quickly... it's a HUGE problem. Wdym I can't even get 1 star using premium Phainon team in Anomaly Arbitration. it's not even 1 year since I play him.
After I bought the express supply pass, I have been losing 50/50. This isn't even a coincidence or bad luck anymore. This game hates light spenders.
fix gilgamesh v4, it's honestly unfair and blatant favoritism. to the one that makes those changes, you make nerfs like that and thought " yeah this is fine? " how tf are you still working on this company? this world is honestly better off without you. you still have v5 to fix your folly. OH HOW COULD I FORGOT THAT THIS GAME'S DEV ARE DEAF TO FEEDBACK?
Honkai Star rail devs really hate Saber I remembered Saber is still useless till today and she was never good even on her release she never cleared any endgame in my account comfortably despite my investment
I quit the game. This game developer only think about making money pay to win power creep we can't play anymore....not a bad game the developers fault ruin the game
losing on 80 pull sure sucks a lot haha... guaranteed and still not getting MBlade after another 50-60 pull... I'm gonna go cry;-;
Edit: uninstalled successfully, Started out as a promising game with amazing visuals and enjoyable combat, but over time it has been declining in quality. The biggest issue now is powercreep - every new banner feels stronger than the last, making many older characters feel outdated and discouraging players from investing in them. Another major disappointment is the global passive talent. Instead of improving gameplay, it feels like an unnecessary layer that complicates team building.
HP inflation, poor monetization, 1.X characters fall into antequation, these problems make it so you get no recommendations! Calculate that damage into Ratio's equations. edit: still 1 star but some 1.x units got buffed. congrats on doing the bare minimum to not alienate enfranchised players!
the game is not bad but it takes extremely long to download by long I mean like 8-10 hours even though I have the current version of the game . please fix this problem
as much as I love it. this game still pains me. even if it helps f2p it's still not enough to keep up with the meta since the last updates
gambling your money to this game or gambling your money to the casino, I'll choose the second option
Because of the pay to win it can score a maximum of 3 stars. The game is good with a cool story, but it gets held back by many problems. The farming is tedious and cannot be skipped, and building a new character genuinely takes 3 months. Characters are literally outdated before you get them a full set of items. Power creeping needs to be slowed the heck down. I don't like the battle pass quest forcing me to play the current patch within a month. What if I wanna take my time?
I love this game. The story is beautiful. It's fun, and the characters are all amazing. However, despite the fact that this game is compatible with my phone, the game is absolutely buggy. I can have it on the lowest settings, and the game crashes during combat. I can't use 2x speed, and even auto-battle will kick me out. It needs to be fixed.
I love this game but over time it just became boring and hard to get into. Especially after Amphoreus. I only really logged in for the characters and I no longer even do that. I don't know how y'all would fix any of these as its more of a personal issue.
Really disappointed it has become very hard to get a character from a banner. I completed the event expecting to receive the character and have barely gotten anything to try for it very disappointed as I was excited and spent 3 weeks trying to get.
I play this game back time, the updates and fights mechanics were good, unfortunately they "upgraded" but in my personal opinion the freedom of fights were lost, and main story went to the trash too, was a good game, really it was.
game still has a pretty bad relic system but its easier to forge ur relics now, (still have to pray they roll good) gacha is not forgiving, genshins is suprisingly better, its the best hoyo game you can get limbus is better tho go to limbus
nerf the damn bosses bruh
I feel so conflicted about this game. The UI is deluxe, the gameplay is premium for turn-based games and the characters are visually stunning. The performance in mobile is also very good. The storytelling though... it's terrible.. It's uninteresting, full of lore dumps and non-coherent. It's such a shame, they hashed out this ambitious world but because of their amateurish writing, it's very unengaging and just plain boring. This game is not recommended for people without patience..
fell off
Sentiment summary
68%
Positive (4-5★)
7%
Neutral (3★)
26%
Negative (1-2★)