Review Insights · Google Play
HotDoc
HotDoc Online Pty Ltd · 21,426 ratings · ★ 4.1
4.1
★★★★★
21,426 ratings
📋 All 10 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Consider a different doctor if your practice uses this platform. I keep getting reminders for a vaccination that I have already had. The surgery says there is no way to cancel the reminder.
shouldnt let 2 appt. be booked
too hard to get in
i can't make a payment
terrible
It was a bit confusing. I wanted an appt with Dr Marcel not Dr Vinish Vinish??
You have a very confused computer. Make a real phone call to a real receptionist... She is always 100% correct.
frustrating
too time consuming
Increased your pricing from $15 to $25 AUD for repeat prescription requests meaning 66% increase it's a rort.
Sentiment summary
76%
Positive (4-5★)
7%
Neutral (3★)
17%
Negative (1-2★)