Review Insights · Google Play
HotelsCombined - Travel Deals
KAYAK.com · 34,205 ratings · ★ 4.7
4.7
★★★★★
34,205 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"hotels"
5 negative reviews mention this · 19% of all complaints
★★★★★ "This app only shows results from Hotels, Expedia, Booking, Agoda, Priceline for some destinations so you might miss out on better deals from other providers. Google Travel shows you results from smaller aggregators as well so you get more o…" - Ady Nugroho
2
"hotel"
4 negative reviews mention this · 15% of all complaints
★★★★★ "This app only shows results from Hotels, Expedia, Booking, Agoda, Priceline for some destinations so you might miss out on better deals from other providers. Google Travel shows you results from smaller aggregators as well so you get more o…" - Ady Nugroho
3
"other"
3 negative reviews mention this · 11% of all complaints
★★★★★ "This app only shows results from Hotels, Expedia, Booking, Agoda, Priceline for some destinations so you might miss out on better deals from other providers. Google Travel shows you results from smaller aggregators as well so you get more o…" - Ady Nugroho
4
"price"
3 negative reviews mention this · 11% of all complaints
★★★★★ "This app only shows results from Hotels, Expedia, Booking, Agoda, Priceline for some destinations so you might miss out on better deals from other providers. Google Travel shows you results from smaller aggregators as well so you get more o…" - Ady Nugroho
5
"room"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Not transferring the correct data (no of guests) to the other websites therefore only showing the rate for 2 people/one room. That is misleading and quite annoying" - Dr. YOS
6
"every"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Every single hotel in Guangzhou is stated as unavailable during my selected dates??? Can you come up with a filter that filters out unavailable hotels/stays?? So frustrating." - Lee Er
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
stop asking me to rate you
This app only shows results from Hotels, Expedia, Booking, Agoda, Priceline for some destinations so you might miss out on better deals from other providers. Google Travel shows you results from smaller aggregators as well so you get more options.
Most of the script is vertical , and I can not see the price of the hotels , there is a glitch, it shows the first number only, tried to send feedback but the comment box was covered by my key pad. is it a mobile app ?
terrible on filters and bot detection
Not transferring the correct data (no of guests) to the other websites therefore only showing the rate for 2 people/one room. That is misleading and quite annoying
why can't this be used in Kenya but the main app can be used instead? It doesn't really make sense, and we would really need a hotel comparison for this country because things can be quite expensive, please expand
Region - Lithuania. Language - Korean. Very good.
horrible customer service, scammed me of my money.
What's with Kayak opening on whatever you click on?
air ticker service so bed, but hotel is good price
Every single hotel in Guangzhou is stated as unavailable during my selected dates??? Can you come up with a filter that filters out unavailable hotels/stays?? So frustrating.
It keeps asking me to review every time I open the app.
Scam! They sold me a room that doesn't exist. Then wanted to argue with me about a refund. They only changed their tune when I brought up the fact that my husband is a lawyer. I got my refund.
★★★★★ Ottawa à Toronto à Londres à Hyderabad
No Bueno
I used to love this app & used it a lot, unfortunately now the language settings are gone & seems like the app detects the country/region you are in and adjusts to the local language.... Very annoying since I am a foreigner living in Asia & cannot change the app settings back to purely English....
It used to be good before. Now they work with scam companies like SnapTravel. Absolute no-go. Besides the information is outdated. You visit the website and actually there is no room available.
It sukzx
Terrible update of the app, I used to be a big fan but now, it's really useless
Not helpful at all!!!!
Whoa! slow down with the updates!
Cannot find hotel for genting??hello???
When your updates over search engines will be finished .....is it 5 months already ...stop laying people ...
Where are the option "My lists" ?!?! That is totaly disappointed...I had list with more than 100+ hotels..
Sadly a very buggy experience. App took a long time to load and afterward the search feature said every location was unable to be found. I couldn't locate Seattle, Sydney or LA, despite removing the cache, force closing, resetting the app,.,
Show us the cheapest price, not the price of the partner that paid you the most! Shame on you!!
113.1 (11 Nov to 10 Sept, 2010) was this Apps last Update. Not so competitive with other Hotels booking.. Can't compare Apples with apples between Hotels, Agofa, Wotif and Bookings will delete this as it pointless.
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)