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Litebox · 7,789 ratings · ★ 3.4

3.4
★★★★★
7,789 ratings
5 ★
4,066 (52%)
4 ★
488 (6%)
3 ★
252 (3%)
2 ★
629 (8%)
1 ★
2,347 (30%)
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Top complaints - extracted from 27 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"doesn"
8 negative reviews mention this · 30% of all complaints
★★★★ "Doesn't alert you" - YOU
2
"work"
7 negative reviews mention this · 26% of all complaints
★★★★ "app does not work to log in for auto buys biggest feature. Tech support is generic script. applied for Google refund." - Jay Dee
3
"paid"
7 negative reviews mention this · 26% of all complaints
★★★★★ "paid the monthly fee for restock alerts and auto buy option. I never received any restock alerts and it never attempted to autobuy. I went through the setup process and logged in to apps to make sure it was working correctly. I would recomm…" - Andrew Naillon
4
"does"
6 negative reviews mention this · 22% of all complaints
★★★★ "app does not work to log in for auto buys biggest feature. Tech support is generic script. applied for Google refund." - Jay Dee
5
"premium"
6 negative reviews mention this · 22% of all complaints
★★★★ "it really only worked one time. but now anytime I search something it wants me to buy a premium before I do anything else" - Sam Judd
6
"anything"
6 negative reviews mention this · 22% of all complaints
★★★★ "it really only worked one time. but now anytime I search something it wants me to buy a premium before I do anything else" - Sam Judd
7
"notifications"
6 negative reviews mention this · 22% of all complaints
★★★★ "app worked well back in 2023, attempted to use it again and every other click is an error. cant even click alert me because it will say notifications are disabled in settings (they arnt) definitely dont recommend using now, best bet is look…" - Demented Dubstep
8
"auto"
5 negative reviews mention this · 19% of all complaints
★★★★ "app does not work to log in for auto buys biggest feature. Tech support is generic script. applied for Google refund." - Jay Dee
9
"autobuy"
5 negative reviews mention this · 19% of all complaints
★★★★★ "paid the monthly fee for restock alerts and auto buy option. I never received any restock alerts and it never attempted to autobuy. I went through the setup process and logged in to apps to make sure it was working correctly. I would recomm…" - Andrew Naillon
10
"search"
5 negative reviews mention this · 19% of all complaints
★★★★ "it really only worked one time. but now anytime I search something it wants me to buy a premium before I do anything else" - Sam Judd
11
"subscription"
5 negative reviews mention this · 19% of all complaints
★★★★ "canceled my subscription and deleted the app. the company has decided to still change me for 4 consecutive months. also the auto buy never worked. scam." - sydney reed
12
"scam"
5 negative reviews mention this · 19% of all complaints
★★★★ "canceled my subscription and deleted the app. the company has decided to still change me for 4 consecutive months. also the auto buy never worked. scam." - sydney reed

📋 All 27 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Jay Dee 4/29/2026 v1.0.179
app does not work to log in for auto buys biggest feature. Tech support is generic script. applied for Google refund.
★★★★ Sam Judd 4/23/2026 v1.0.179
it really only worked one time. but now anytime I search something it wants me to buy a premium before I do anything else
★★★★ sydney reed 4/14/2026
canceled my subscription and deleted the app. the company has decided to still change me for 4 consecutive months. also the auto buy never worked. scam.
★★★★ Demented Dubstep 4/13/2026
app worked well back in 2023, attempted to use it again and every other click is an error. cant even click alert me because it will say notifications are disabled in settings (they arnt) definitely dont recommend using now, best bet is looking online for a similar app or service. buying premium does not fix the "issues" either so dont waste your money
★★★★ Olly Higgins 3/18/2026 v1.0.179
Everytime I search for a product, a pop up shows up asking me to pay for Premium. Every single time I search anything. Pointless app.
★★★★ YOU 3/16/2026
Doesn't alert you
★★★★ A M 3/4/2026 v1.0.178
Paid $11 for autobuy and it simply does not work. I keep the app open as suggested and it doesn't even attempt to make a purchase when the item I want comes in stock. In fact, I can manually add product to cart on another device before autobuy even activates. It's a sham really. Don't waste your money.
★★★★ DA PRINCE 3/2/2026 v1.0.178
TRASH! UNINSTALLED & I just installed it, haven't even been on it for 1 minute. I downloaded this for notifications on Horizon Forbidden West complete edition on PS5 & it went on sale at PS Direct & was unavailable quickly, I type it in the search results & everything but this game pops up, even stuff that has nothing to do with it, from other gaming accessories like PC stuff & dolls or whatever they are. checked all the search results, app is useless.
★★★★ Khourtney Williams 3/1/2026 v1.0.178
Finally able to get subscribe but app keeps signing out of my Amazon account, sometimes several times a day, so doesn't matter if I get a heads up or not. I emailed them about it and they gave me some basic things I could try, that I already tried, still doesn't work so they simply stopped responding.
★★★★ Emmanuel Pacheco-Roa 2/18/2026 v1.0.178
If you don't pay for a subscription then good luck getting anything. This app is a scam, don't download it.
★★★★ James Baldwin 2/17/2026 v1.0.178
everythingnit says the site does it doesn't fell like I've been scammed take this off playtime its a scam none of the feature work as they say and didnt get one thing the app never does auto check even though I set it up and sends me notifications even when items aren't in my price range that was preset I fell I deserve a refund for false advertisement
★★★★ Lyle Hammond 2/3/2026 v1.0.177
I purchased the premium package with autobuy. doesn't work complete waste of $10 a month
★★★★ Kazan 136 2/3/2026 v1.0.177
paid the subscription, and notifications never worked after setting it up. I missed a legion go 2 on Costco overnight thanks to this. Never again.
★★★★ Sam Lee 2/1/2026 v1.0.177
subbed to the autobuy option and it has yet to get anything. honestly, while I was using the free option it atleast sent me notifications when items were back in stock. it doesn't even do that anymore with the paid option. total bust and waste of money.
★★★★ Zoom 1/28/2026 v1.0.174
worthless app. Paid for the premium notifications. it takes me to a page that says sold out. by the time I refresh the item is gone. Don't waste your money
★★★★ James Johnston 1/27/2026 v1.0.177
This app is literally a SCAM in Canada. The alerts do not work for major Canadian sites. I paid $16 for this incomplete beta trash software. I entered a ticket two weeks ago asking for a refund immediately after subscribing to their defunct and improperly represented service, and their support team hasn't even answered the ticket. Do Not Purchase!!
★★★★ Stanzi McWang 1/21/2026 v1.0.174
New to this app. I signed up but can't I can't even search for a product in the search bar. the page for subscription constantly overrides search results, making it unusable.
★★★★ Tobias Martin 1/13/2026 v1.0.172
scam doesn't help. all it is basically there bot buys every and it's a scam that u have to pay for the bot. probably is just bots in the chat lying and saying that they got it with the bot just to scam people into buying there bots .they shouldn't even allow these bots to buy everything things.
★★★★ Steven 1/9/2026 v1.0.172
This app is a joke. They will delay your alerts unless you upgrade to the premium monthly subscription.
★★★★ Tarek Fouani 12/11/2025 v1.0.172
does not showing accurate items that im looking for. i put something and it shows me something else and not related to any known retailers in my area.
★★★★ Kevin Ramirez Roman 11/28/2025 v1.0.172
Doesn't let you search anything. Instead, it attempts to force you to pay for their monthly memberships for extra features, but no way of skipping this.
★★★★ Peter Who? 11/18/2025 v1.0.171
Can't create a new account and they need to retest their app for functionality!
★★★★ Mikael Melendez 11/14/2025 v1.0.171
The app is having a weird glitch that it's not registering when I touch the screen to open the menus. When you first open it works fine for one area you touch but anything after that even if you try to open something, nothing happens it's like it loses the ability to sense when you touch your screen to open aything.
★★★★★ Andrew Naillon 4/26/2026 v1.0.179
paid the monthly fee for restock alerts and auto buy option. I never received any restock alerts and it never attempted to autobuy. I went through the setup process and logged in to apps to make sure it was working correctly. I would recommend trying a different app.
★★★★★ Matthew Hirsch 3/6/2026 v1.0.178
Changed review from 5 star to 2 star because it is now trying to force me into buying a paid plan. Did it go paid only?
★★★★★ Ian 1/10/2026 v1.0.172
impossible to remove test notification!!!
★★★★★ Randy Fullmer 11/19/2025 v1.0.171
It's fine for alerts, paying for autobuy is worthless. I've never had auto buy work properly, and when it does buy something, it's the wrong item, which has already cost me extra money buying something I can't cancel/return, that wasn't even on the list to buy. Using the alerts, I've been able to buy several things on Best Buy I've been looking for, but the auto buy failed each time to buy them, even though it claimed it was setup correctly. So for me, subscribing just cost me money.

Sentiment summary

58%
Positive (4-5★)
3%
Neutral (3★)
38%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.