Review Insights · Google Play
Hugi: Meet Real Local People
Interactive Zone Limited · 33,874 ratings · ★ 4.2
4.2
★★★★★
33,874 ratings
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Top complaints - extracted from 86 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
20 negative reviews mention this · 23% of all complaints
★★★★★ "It's not free!!" - Mike Ball
2
"money"
20 negative reviews mention this · 23% of all complaints
★★★★★ "This has been a sham. Had 3 no shows...just to find out 2 of the no shows ended up being bots. This app is a rip off. I'm willing to spend money on an honest app...this is not one. I am cancelling my subscription (yes it's not free) and rem…" - Dave Baker
3
"bots"
16 negative reviews mention this · 19% of all complaints
★★★★★ "fake app full of bots and extra payments" - T-Jay Shingleton
4
"scam"
14 negative reviews mention this · 16% of all complaints
★★★★★ "scam app full of bots" - Luis Chavez
5
"chat"
12 negative reviews mention this · 14% of all complaints
★★★★★ "expensive chatting" - thomas shrove
6
"fake"
11 negative reviews mention this · 13% of all complaints
★★★★★ "fake app full of bots and extra payments" - T-Jay Shingleton
7
"waste"
10 negative reviews mention this · 12% of all complaints
★★★★★ "money pit! what good is a dating app that tries to charge $500 to tell someone to meet you somewhere? $100 to view a picture! $70 to keep talking to someone! waste of money!" - Nick Nixon
8
"subscription"
9 negative reviews mention this · 10% of all complaints
★★★★★ "This has been a sham. Had 3 no shows...just to find out 2 of the no shows ended up being bots. This app is a rip off. I'm willing to spend money on an honest app...this is not one. I am cancelling my subscription (yes it's not free) and rem…" - Dave Baker
📋 All 86 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The app doesn't work
fake app full of bots and extra payments
It's not free!!
This has been a sham. Had 3 no shows...just to find out 2 of the no shows ended up being bots. This app is a rip off. I'm willing to spend money on an honest app...this is not one. I am cancelling my subscription (yes it's not free) and removing the app. Customer service doesn't even respond to emails. If I could give 0 stars I would
expensive chatting
money pit! what good is a dating app that tries to charge $500 to tell someone to meet you somewhere? $100 to view a picture! $70 to keep talking to someone! waste of money!
I want to cancel my subscription because I never used this app and it's too much money to just throw away. but the app won't let me in.
Money Grabbing Scheme Let's you send a few messages and then you have to pay £24.99 (in the uk anyway) so I deleted it within 20 minutes.
to much eith the private pictures and videos
this app is totally fake I was about to confirm a date with someone and it cut me off I wouldn't recommend this site to know one
adds describe a fully free application. having speaking with someone, I get a message stating free trial has ended. pay for subscription.
I don't like this app it took all my money and plus I found someone to be with forever
only bots
I want to cancel my subscription I'm not happy with it thought I was buying coins for this site but it wasn't applied to it
advertised as free, and that is complete BS, pay for a subscription, then get told you have run out of chats and need to purchase gifts to continue, get told you have pay a second subscription to see who has looked at your profile, and another subscription to interact with people who like you, any photos you get sent are behind a pay wall using the excuse explicit content blocked for you protection, and then the photos are not even close to explicit. site is designed to just drain people of cash
false advertising and bots. avoid
says "free to chat." every time you switch screens is trying to get your money. all of the girls, "in my area" are at the beach or NY or LA or Miami in the photos. I'm in the Midwest. they can't all be on vacation.
just like 99% other apps, only free trial period, mod/bot accounts flood you with chats to eat up your free version forcing you to pay. not worthbthe time or effort
scam app full of bots
waste of time scam, chat just happens to cut off right as the conversation gets interesting
horrible app read the reviews
Absolutely extremely horrible if I was able to give it a negative 10 stars I would Hypothesis description had they have for a couple weeks. Finally found a ye connection after spending eight hundred dollars on gifts.Still not able to see any information, no meetup and steadily ask it for more money.This is a complete and utter scam
Just another scam app. Advertises as "tired of having to pay to chat...". But what a surprise, you get into a chat, volly the chat a few times, most likely with a bot, and bam... up comes the pay wall! As if I actually expected honest marketing...
This app sucks it never works
This app has greed of biblical proportions. For a "dating" app, the thing it really seems effective at doing is separating men from their money. There's so many paywalled features, it's a miracle the OS itself is free to use. You can have your messages blocked, and then pay to unblock them. The recipient can choose to block the messages seemingly at will. Meaning your wallet is at someone's mercenary mercy. Cannot recommend this app.
absolutely horrendous app. lost quite a bit of cash due to app locking when you tried to organise a meeting. would've given minus stars if possible. DO NOT LOAD THIS APP.
the ad lies its not free to message people
can't send pictures and can't say certain things without having to pay every single time it is not cheap
literally nothing but bots, not 1 real human female 😆
it seems this app is dangerous. once you install it, and give necessary details, it doesn't allow you to open it again, saying network is unstable.
SCAM RUN!!
Fake stay away scamers
every person on this app is just an ai chat bot
This is a colossal waste of time. you immediately get contacted and / or bombarded by bots who are aggressive in getting to know you. just as you think , things are going well , you're five minutes free trial ends. at which point you are extorted for money. this it's probably one of the worst I have seen. honestly , I would give it zero stars if it would let me. but don't waste your time
fake dating and a bunch of bots on here
Fake app. Waste of time. The profiles seem neverending and everyone is within 10 miles. Put your phone down, go to the mall, go the beach and meet real people.
SCAM ALERT. This app is packed with fakes. within 10 minutes of signing up, I had 5 'messages'. I do not believe 27 year old girls are interested in a 60 yr old. especially when they are so obviously AI profiles. AND AFTER A WHILE, YOU HAVE TO PAY TO CHAT. dont waste your time
spams you eith ai agents. 25 dollar sub. still fiercely limited after. DIFFERENT 25 dollar sub to see who likes you. hides contact information if you send it. makes you pay microtransaction to open them. YOU CANT CHAT THERE IS A HIDDEN PIC. YOU HAVE TO UNLOCK IT. my account was restricted when I asked if someone used discord. THE POINT OF A DATING APP IS INTERACTION. THEY RESTRICT ALL OF IT. its a cool way to interact, but its worse than a casino. you can win in those sometimes at least.
It's a BS cash grab. Nothing as far as support, don't like it logout. That is it. I have filed 3 requests to have this account canceled, the payments are recurring every week. There is no way to get in touch with anybody in the company. It is a junk company. If you try and setup a date and give address to meet. It's blurred out. Any and I mean any pictures you pay to see. Don't waste your money.
its supposed to be free to chat hell no they want money for you to chat not free at all.
absolute scam do not use this app they charge £20 for a month subscription then if you want to swap numbers they charge ££ between £50 and £100 just to see numbers do not pay for this and report the app as a scam immediately
everyone on it is a scammer
all fake lol dont waste your money
massive con. just data harvesting and no delete options. no help service. no way of deleting account. after 5 mins of use it tells you the free trial has ended, so their claim in the ad that it's free is a complete lie.
tries to sell you explicit content... no real dating
it says it's free but it's not I wouldn't waist my time with this app
Horrible app, too expensive, have to purchase rechargeable coins to view anything. No dates actually happen. It locks your contact info if you want to go out with someone. What the hell is the point?
this is a scam. you will be bombarded with messages from bots, then stung with huge fees if you want to continue messaging.
This app lies to you
probably the most predatory dating app ive seen. every interaction costs money. dont attempt this predatory microtrasnaction ridden application.
+ 36 more in the clipboard copy
Sentiment summary
80%
Positive (4-5★)
6%
Neutral (3★)
13%
Negative (1-2★)