Review Insights · Google Play
Hulu / フールー 人気ドラマ・映画・アニメなどが見放題
HJ Holdings · 56,557 ratings · ★ 3.2
3.2
★★★★★
56,557 ratings
🎯 Build a better version
Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"hulu"
10 negative reviews mention this · 16% of all complaints
★★★★★ "I got Hulu I paid first it. Cancelled my subscription which was extra complicated compared to other apps. We are suppose to have the watch time left but they logged us out of all accounts with errors and long loading times to get back. Just…" - Alexander Laurio
2
"android"
9 negative reviews mention this · 15% of all complaints
★★★★★ "No Animaniacs, which is a HULU PRODUCED SHOW. This is UNACCEPTABLE. Also, Android TV version doesn't support hardware keyboard anymore. 1 star until fixed. No excuses." - Primal Convoy
3
"watch"
8 negative reviews mention this · 13% of all complaints
★★★★★ "I got Hulu I paid first it. Cancelled my subscription which was extra complicated compared to other apps. We are suppose to have the watch time left but they logged us out of all accounts with errors and long loading times to get back. Just…" - Alexander Laurio
4
"japanese"
7 negative reviews mention this · 11% of all complaints
★★★★★ "It's only in Japanese" - Shandiin Smith
5
"better"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Wish we have english subtitles for Japanese contents. Living in Japan doesn't have the same meaning with speaking Japanese. Netflix does better in this aspect." - Truong Dang
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I got Hulu I paid first it. Cancelled my subscription which was extra complicated compared to other apps. We are suppose to have the watch time left but they logged us out of all accounts with errors and long loading times to get back. Just points to one thing, dishonest company who hate their clients.
毎日不具合 ダウンロードしたものがみれない 解約検討
It's only in Japanese
No english subs
I wasted my money! I paid for a subscription only to find out that most of the series doesn’t even support English subtitles.
fix Google Chromecast casting please.
Video stops every 3min on Chromecast. Resumes when opening the app on the phone.
i bought this for one show then now the only shows that i watch got expired and deleted the heck is that I'm not very happy on the service or act they had very disappointed!! it's just only 4 days and thats what you gave me how annoying I bought for one month whole set and this what you gave to me
cannot install this on my Bravia tv.
not compatible with my Sony Bravia x9500g anymore
Very boring app
i want more asian dubbed drama can't understand korean language, can't read kanji but can understand japanese that's Y i need more asian dubbed drama
Joined Hulu because the 80s TV series, Golden Girls, is advertised as being available there. However, it seems like living in Japan subjects you to mainly Japanese content. Golden Girls is not on this Hulu Japan interface and the other programmes are of little interest. It's a good thing I started with the free trial.
Wish we have english subtitles for Japanese contents. Living in Japan doesn't have the same meaning with speaking Japanese. Netflix does better in this aspect.
Catalog is very boring and did not have many titles I am interested in. Very little US content is available in English. And no Japanese content has English subtitles. There are better places to watch movies and TV if you are not fluent in Japanese and much better places for me to find content I actually enjoy watching.
Device not supported on a 2021 Sony TV? Lmao.
It's annoying that they don't show any description when English subtitles are not available at all. I use an Eng device, but it doesn't mean I can't read Japanese.
Seriously no picture in picture? Is bad enough as it is🙄🥺
Bbc live tv only play at 480p
No Animaniacs, which is a HULU PRODUCED SHOW. This is UNACCEPTABLE. Also, Android TV version doesn't support hardware keyboard anymore. 1 star until fixed. No excuses.
アプリから視聴出来ません。
Crazy flaws with progress tracking and app navigation. And sketchy bilingual features - unforgivable today. My second 1 star review for Hulu - who is apparently not listening to reviews. EDIT: 2 years later - I don't know HOW, but the app has actually become worse - what a mess. If not for the sporadic good content I would quit.
急に起動しなくなりました。
Your stupid app can't remember where I stop watching. 6 out of 10 times it can't remember. Pls learn from Netflix to make better app.
This is just infuriating, i recently bought a hulu ticket and i was excited but then as i was on the process of signing up i had an error and after a few tries theyre saying that my hulu ticket is invalid,
アップデート以降、フォアグラウンドから移動した際、プレイヤーの再生 (progress) が保持されないケースが頻発する。全画面再生をしていると発生する？ Android 10 + app version 3.0.6
Horrible dont get it. i warned you.
Not working with chromecast. After starting to cast it breaks off after a couple of seconds with an error.
動画が接続エラーで再生できなくなります。 ダウンロードしたものもできません。
"Unknown error has occured" on startup.
I cannot open Hulu on my android, wth! Give my money back!
Micro loading freeze on all my systems all the time, i got a pc gtx965m 8giga, ps4, smartphones s6. ipad pro, my internet is hikari optic fiber, whats wrong with you Hulu? no budget? no competent staff ? Wake up . . the number of bad review are numerous. . and increasing
金払ってんのにローディング多すぎでまともに見れない。ひどすぎる
接続エラーが出て見れない
接続エラーと表示される。なんとかしてほしい
Like many people here I'm having trouble watching it after the Happyon upgrade. Its been monthz since I could watch anything on my laptop! I want a FULL REFUND
Rubbish
Does not work on rooted device. Does not work on Android-TV Boxes over HDMI.
So far behind Netflix. Especially when connecting to Chrome cast. It cuts out midstream and have to reboot the app everytime.
全くみれません。日本語対応してないスマートフォン機種で、android ver.7 です。日本にいるにもかかわらず、日本語の動画が全くみれません。システムlanguageで制限する理由が全くわかりません。
Was working fine on my old Android phone after happyon update. Got a new Android this week. Now I keep getting connection errors and can't watch anything...
Used to like it. but now turned into garbage
Cache stop is too frequent.
止まる、画質が乱れる、お金を払って継続したいと思えません
what is the point in a TV service that doesn't work on Android TV boxes?
I am unable to watch Hulu on my android Yoga Book after the Happyon change over. So I can't use my subscription on the go. I can watch Netflix. I may cancel my Hulu subscription.
Cant use. Always error message appears.
いつも、エラー再生 ばっかり❗❗！！何なのこれは？ムカつく👊😠when you say upgrade it MUST be better!!!
Can't watch videos on either the app OR the website. We're paying a monthly subscription for this. Considering the shows/movies added are usually a bit rubbish anyway, I'd expect to at least be able to watch them.
Unbelievably useless. Now I feel I should unsubscribe the service,
+ 11 more in the clipboard copy
Sentiment summary
50%
Positive (4-5★)
10%
Neutral (3★)
40%
Negative (1-2★)