Review Insights · Google Play
iMotoneige
FCMQ · 162 ratings · ★ 1.9
1.9
★★★★★
162 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trail"
6 negative reviews mention this · 22% of all complaints
★★★★★ "It takes 12 minutes long to open up. Please bring back the old app. This is disappointing when you're sitting on the trail trying to decide the rest of your day or looking for gas. What about 911 evacuation points? How reliable is your app …" - Randy Richard
2
"doesn"
5 negative reviews mention this · 19% of all complaints
★★★★★ "doesn't work on my samsung s20" - Dan Reichheld
3
"itinerary"
5 negative reviews mention this · 19% of all complaints
★★★★★ "impossible to setup itinerary without loosing info." - Adam Nichols
4
"work"
3 negative reviews mention this · 11% of all complaints
★★★★★ "doesn't work on my samsung s20" - Dan Reichheld
5
"paid"
3 negative reviews mention this · 11% of all complaints
★★★★★ "can't even see the map should be described as a paid app." - aissa jez
6
"disappointing"
3 negative reviews mention this · 11% of all complaints
★★★★★ "It takes 12 minutes long to open up. Please bring back the old app. This is disappointing when you're sitting on the trail trying to decide the rest of your day or looking for gas. What about 911 evacuation points? How reliable is your app …" - Randy Richard
7
"trails"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I don't even own a snowmobile yet, just wanted to see the trails around where I live but they are asking for payment." - Alex Guay
8
"free"
3 negative reviews mention this · 11% of all complaints
★★★★★ "should be free" - Blair Robb
9
"version"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Vraiment très mauvais cette année. La nouvelle version ne fait que planter" - Martin Letourneau
10
"grooming"
3 negative reviews mention this · 11% of all complaints
★★★★★ "It makes an itinerary by using trail that are closed. Doesn't update all the time the grooming conditions." - Patrice Dalton
11
"conditions"
3 negative reviews mention this · 11% of all complaints
★★★★★ "It makes an itinerary by using trail that are closed. Doesn't update all the time the grooming conditions." - Patrice Dalton
12
"previous"
3 negative reviews mention this · 11% of all complaints
★★★★★ "New paid app on Android very poor compared to previous free version. Should support earlier versions of Android. Itinerary function is unusable, no itinerary button when in landscape mode. And one itinerary is displayed it's hard to get rid…" - Michael McNamara
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
L'app est gratuite, mais dès qu'on l'ouvre, il faut obligatoirement un abonnement pour quoique ce soit, même consulter la carte. Complètement inutile sans paiement...
doesn't work on my samsung s20
can't even see the map should be described as a paid app.
Garbage
It takes 12 minutes long to open up. Please bring back the old app. This is disappointing when you're sitting on the trail trying to decide the rest of your day or looking for gas. What about 911 evacuation points? How reliable is your app if it doesn't open? garbage
I don't even own a snowmobile yet, just wanted to see the trails around where I live but they are asking for payment.
impossible to setup itinerary without loosing info.
what a piece of junk
should be free
Vraiment très mauvais cette année. La nouvelle version ne fait que planter
New paid app on Android very poor compared to previous free version. Should support earlier versions of Android. Itinerary function is unusable, no itinerary button when in landscape mode. And one itinerary is displayed it's hard to get rid of. Very poor implementation for a paid app, go back to previous app
It's totally useless compared to the previous version this app is replacing. Trail information is often wrong. Grooming information is not there in the Outaouais. Itinary sent to others cannot be openned, get a message that the app is missing. The previous version which was free was better, now need to pay for something that does not work.
Interface frustrante à utiliser, infos sur les sentiers pas fiable. Vraiement dommage!
Pire application jamais eue
Des voleurs
Created an itinerary on the web, have a link but can't input it in the mobile app, the app is not as good as the old one,,, j'ai créer un itinéraire sur le web, créer un lien pour la partager mais impossible de l'ouvrir dans l'application. L'application est affreuse comparativement à l'ancienne
Downloaded on android phone that has needed operation system. When opening App the screen goes dark after a couple of seconds. Tried uninstalling and reinstalling with no luck.
This is the worst app, never up to date and no real conditions of the trail, why do we need to pay for something that doesn't work, disappointing
I just purchased my first snowmobile, I live in quebec and baught my trails passes, they recommend to rely on this app and so far it is less reliable than Google map, wich by the way dosent show the trail but works better. VERRY disappointed that I spent money for this app
Can't download the base map. Points of intrest/ destination routinely completely missing, menu shows "error loading" message. Previous versions of the app were much better
It's not working.
I ride probably 3000 plus miles every year for the pass 10 years in Quebec.. Some of those rides are by myself up to Chibougamau.. This new map really makes riding deadly.. Very little info and can not share my itinerary with my wife at home back in Ontario.. Bring back FCMQ map from last year please..
Doesn't load map at all...
Why do you take a pretty good interactive map and go backwards with it! Everybody is using this on their phones and the trails and map are to magnified to get the view you are trying to use and when you are looking at the trail grooming conditions which is what everybody is looking for you barely see any numbers of the trails what good is that you need to know what Trail number you are riding and which one you are looking for this app sucks anymore
Does not have the snow accumulation feature like the old map...disappointing.
Paid for the app and it won't let me download the map. Hopefully someone will fix this.
It makes an itinerary by using trail that are closed. Doesn't update all the time the grooming conditions.
Sentiment summary
14%
Positive (4-5★)
15%
Neutral (3★)
71%
Negative (1-2★)