Review Insights · Google Play
IMVU: Social Chat & Avatar app
IMVU, Inc. · 701,391 ratings · ★ 4.5
4.5
★★★★★
701,391 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"imvu"
14 negative reviews mention this · 33% of all complaints
★★★★★ "I realized that imvu is basically using Adult content or AP to get more money and fake promise.AP users still get censored and naked avatars are not allowed both GA and AP. Also minors have a way to bypass Age verification and AP, they can …" - Miismasher
2
"game"
11 negative reviews mention this · 26% of all complaints
★★★★★ "the game is ok but we would like as mobile players to be able to edit our own rooms like the pc version." - xpodiger
3
"money"
7 negative reviews mention this · 16% of all complaints
★★★★★ "I realized that imvu is basically using Adult content or AP to get more money and fake promise.AP users still get censored and naked avatars are not allowed both GA and AP. Also minors have a way to bypass Age verification and AP, they can …" - Miismasher
4
"doesn"
6 negative reviews mention this · 14% of all complaints
★★★★★ "it doesn't allow to login" - Asnath Selepe
5
"rooms"
5 negative reviews mention this · 12% of all complaints
★★★★★ "the game is ok but we would like as mobile players to be able to edit our own rooms like the pc version." - xpodiger
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
seriously, whats with the runway bs? literally just making the app more laggy, also the capitalism is crazy. bring back vu without runway!!!
don't know it says on videos it's everything free and in the house I can't even role play so 1/5
server has been down for the entire weekend, and I couldn't log into the game
uh...lags bans and I did nothing it's laggy needs to get updated 0 starts
why hp get error no work for device
I realized that imvu is basically using Adult content or AP to get more money and fake promise.AP users still get censored and naked avatars are not allowed both GA and AP. Also minors have a way to bypass Age verification and AP, they can use their parents credit cards to buy AP and age verification or have a careless parents. IMVU is choosing profit over safety, if you're an adult and want adult content you shouldn't pay for AP and age verification. Don't download this app
They officially had music on classic ended, the problem is they are only going to refund purchases made after October 1st 2025. 10s of thousands of in app credits lost due to the brain dead decision. IMVU deserves the decline its expierencing. Glad for the 19 years of good expierences before they put that final nail in the coffin.
it doesn't allow to login
I am playing this game since 6 year more than that but after update u remove that chat now with one person I miss lot pls give that back 🥺❤😭I want to talk person randomly which you have pervious this is best things in imvu and you remove that only so plzz I request you team to give that back I came back after 2025 but still I didn't got that option so One start :) i mean ill review again this msg i want one person interface I mean matching one hello dear imvu u still didn't reupdate...
This app has cool stuff but when you go to places like the regular hangout, it's turned more into a gangster place with no chat period. It doesn't feel welcoming. Not trying to put the app all the way down, it's just that's how it feels
This game is a huge fraud they get you addicted just so they can delete your account later on I would recommend Zepeto avatar game.
Why can't access GA rooms while wearing AP items anymore? It wasn't visible for people who don't have AP to begin with, so what's the point? It's VERY inconvenient, such an awful update.
why my imvu keep log out it says "Your Sessions has Expired"
do better with protecting your players from harassers. No one deserves to be abused simply because the block system and report system aren't doing a better job of respecting privacy and punishing those who abuse the system. It shouldn't come down to being vip to be able to get support entirely. Everyon should have that right. If we're spending money on this platform despite having vip or not, everyone should be entitled to protection. Used to be a decent app but its become a pretty unsafe space.
it kinda sad that this app allowed whoever on it no matter how old they are and talking about safe lol you let them use your website as a sex show and for what they pay a fake wedding packages to prove what
Unable to use the Help Center. Clicking the link returns you to the login page.
Hello sir, please fix me, I have a problem. Why do I keep getting stuck when I try to get out? Your session has expired. Please log in again.
I played this game for years and loved the friends i made. I got back on recently after not playing for 2 years and I guess that deleted my account? I spent a lot of money on this game and wanted to spend more but seeing as how greedy you guys have become... yall don't really deserve it anymore especially if anyone's account can get deleted just because they werent on for a year? I sadly won't be reinstalling especially if all my paid items can get deleted without me doing anything.
why does this app keep logging me out? always stating that my time has expired... never log out!!!
its bugged I cant reset my password to get in the message never gets sent to my email . useless app
I have already waited for last 5 days but after getting daily spin and rewards videos I'm not getting any additional videos for earning credits. I can't understand what's the issue because everything was working 5 days ago and suddenly what kind of restrictions did and why this restrictions for watching ads videos and earning credits.. if imvu don't want people earn credits by watching videos then remove the option permanently or solve the issue because this issue is with all accounts
trash that crashes as soon as you start it
not loading
tooo much long adds! can't even entr bcz of adds appearing first in that time frnds get offended and left saying u aren't replying, adds re not even ending ughhh fed up
hello IMVU I'm sending you this message to tell you it's still not working I cannot change my relationship status all my profile I can't save anything and I'm running out of videos on here you still haven't fixed any problems that you you said that you were going to fix and I'm still having problems I'm very disappointed that this app still not working I decided to stay off of it it disappoints me that I can't get on it nothing's working if this doesn't work I'm not coming back on your app
hey , imvu when I shopping or buying clothes in your game. I don't even know what to do buy and it is hard for me to let buy hair that I want and I see the discovery feed many of them wearing clothes that was like I can't buy from shop , and they hide what they wear , make me very angry don't know what to buy
i am really frustrated and disappointed, my imvu always lag whenever I try to summit look keyboard don't open , my inventory don't load rooms laga and doesn't load faster
hangs very much
I love imvu but ever since I updated it.i nolonger get ads to get credits wich is unfair to me
(UPDATE) IMVU WHAT ARE YALL DOING?! Imvu has become so horrible its becoming VR CHAT! So let me get this straight we CAN BUY AP WEAR IT IN ONLY AP ROOMS AND WE CANT POST AP PICS AND THEN YALL WANNA HAVE MOST OF THE GOOD CLOTHES AP ONLY this is just sad ..yall should be shut downnn atp I'm finna just get all my money back SOMEONE MAKE AN IMVU.20 BUT BETTER
never seen such a worst app on playstore, why does it even exist, it's a complete scam don't install it, it will take forever to load n as it gets loaded it will show ad n then again it will load n again show ad, only 1 message is allowed per day after that pay these dumbs, n it doesn't end here normally there's ad n money on apps but this app is scam it will show 3 ads in 1 minute n their servers don't work, their management doesn't work, i won't say to uninstall it i would say to report it
I used to love this imvu but my issue is that I can't get into my room it keeps saying sorry! An error happened while trying to load the room please try again later I keep turning it off and turning back on that doesn't do any good is it just me?
O really like this game it got everything l like but l have a problem l mean we have a problem it's eats too much bundles can you kindly work on that because am not enjoying anymore
THE ANDROID APP VERSION LITERALLY HAS MALWARE!!! ad popups are forced onto you even if you dont tap on any banners. it's a dress up avatar game, why is the app opening my BROWSER to give me a popup telling me I have viruses on my phone? this has been a huge problem for the past year now with no acknowledgement or incentive to fix.
imvu disabled my account . sometimes when i do have the time i login on my old account. i was literaly playing imvu for no more than 8yrs .when i tried to login it shows that i doesnt have an account?! this is frustrating ive spend lots of money i have a family their why would they delete my account just because i wasnt able to login for atleast ayear .i swear ill never play imvu again !
well now I can't change my profile pic without it crashing
this game have me under suspension banned apart from that the game creator was working without a brain how can you put low pornography in a game and want to bann people for post feed and what in the room visible to the public eyes people done cant access vip pass this game senseless for a creator or inventor to put things associated with sex and have a term of policy that dont match it not making sense the creator himself is senseles is best they suspend and bann the game itself failure thing🤨
the game is ok but we would like as mobile players to be able to edit our own rooms like the pc version.
this app would be awesome if you could turn off the ability to be invited to chats,delete unwanted inventory and stop the constant hounding to buy in game credits🤷🏾♀️
my only issue with Imvu is the fact that they think I never had an account but I did and still have my log in info yet they won't let me log in... I have a lot of time and effort and funds in my account sucks to have it taken for not using it for a few weeks, which there shouldn't be any limit on inactivity when we make our accounts at money for name change tokens and everything else. I had this account for years. avi name is: HQnAnaNidanuAstryiah. my avatar name is HQnAnaNidanuAstryiah
Sooo Imvu why can't I access my 24 hour public room🤦♀️
I used to have so much fun and make friends here, but now it's a glitchy mess and hard to navigate with the new nft stuff and rooms. It's flashing like crazy glitching when those ad pop ups and nfts keep coming up. which is unsafe and annoying while having epilepsy
Hi I am writing this review because the game really does feel boring because you can't get jobs or even walk around please make these changes and a lot of people would be happier
Sentiment summary
86%
Positive (4-5★)
4%
Neutral (3★)
10%
Negative (1-2★)