Review Insights · Google Play
INCI Beauty - Cosmetic scanner
INCI Beauty · 23,654 ratings · ★ 4.6
4.6
★★★★★
23,654 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"products"
9 negative reviews mention this · 47% of all complaints
★★★★★ "doesn't offer customization of skin type or conditions to specify what is and isn't good for your skin. expects you to know in detail what ingredients you cannot have in products, will flag something that is actually good or harmless becaus…" - Emilie Fisher
2
"search"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Would be nice if ads didn't randomly start playing when I opened the app or tried to search for products using the barcode scanner. I was shopping in store and pulled up Inci and to scan a barcode and an ad for Farm Heroes started blaring f…" - Victoria P
3
"scan"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Would be nice if ads didn't randomly start playing when I opened the app or tried to search for products using the barcode scanner. I was shopping in store and pulled up Inci and to scan a barcode and an ad for Farm Heroes started blaring f…" - Victoria P
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Add more ADS!!
doesn't offer customization of skin type or conditions to specify what is and isn't good for your skin. expects you to know in detail what ingredients you cannot have in products, will flag something that is actually good or harmless because it's in a broad group with a vague title. also wants you to pay for it while having ads.
Nobody controls the information of the products and Wikipedia is not a reliable source. The app cannot guide you if the information provided is not 100% reliable.
it used to be good. but now there are ads that you can not skip or close and that when they finish the app doesnt resume. you have to start the app again, only to get the next ad, and the same happens again. it is basically unusable.
ads making impossible to use!
great app but virtually unusable because of the ads
too many ads
no se puede usar, la publicidad no me deja usarla.
it's kind of basic, still need more updates, more information, including more products....
The ingredient rating is very inaccurate as it fails to take into account that many harmful chemicals are very safe when used in small amounts in products
Can't verify if I deleted my account or now. No concern for GDPR.
Very useful app, but it has the most annoying unskipable temu ads I've seen. Would not recommend without some dns based adblocker
publicités devenues trop intrusives et nombreuses donc nous avons désinstallé. a un moment donné faut se calmer
I find myself often using the incidecoder website. Discovering the app was an instant thumbs up from me. I went to use the search function for the ME+ range at superdrug. This search on the website brings back numerous results. Sadly on the app search results returned zero products. I will continue to use the website until the app has been improved.
all the items that I've been trying not work at all. maybe the database is only for US products
Maybe you should add more products to the list because unfortunately I couldn't scan them all, and it seems like you have a problem with k-beauty while Korean products are much more effective than some products. And also too many ads
love this app ❤️❤️❤️
Would be nice if ads didn't randomly start playing when I opened the app or tried to search for products using the barcode scanner. I was shopping in store and pulled up Inci and to scan a barcode and an ad for Farm Heroes started blaring from my phone 🙄🙄
I used to really like this app, but recently it isn't working on my phone (Fairphone 3), when I search or scan nothing pops up, even for products I've definitely scanned before
Sentiment summary
93%
Positive (4-5★)
0%
Neutral (3★)
7%
Negative (1-2★)