Review Insights · Google Play
IndSMART IndianBank Mobile App
Indian Bank · 691,540 ratings · ★ 4.1
4.1
★★★★★
691,540 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"transfer"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Worst ever app. I can't transfer fund to any account. When I click fund transfer, I can't select any account. Such nonsense app. I contacted branch but no use." - Sakthivasan A
2
"fund"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Worst ever app. I can't transfer fund to any account. When I click fund transfer, I can't select any account. Such nonsense app. I contacted branch but no use." - Sakthivasan A
3
"fund transfer"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Worst ever app. I can't transfer fund to any account. When I click fund transfer, I can't select any account. Such nonsense app. I contacted branch but no use." - Sakthivasan A
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Worst ever app. I can't transfer fund to any account. When I click fund transfer, I can't select any account. Such nonsense app. I contacted branch but no use.
very poor.... needs improvement
Always technical issue
good service indian bank app
worst.everytime server problem.the scan is working.but payment using upi id is not possible.cant book travel tickets.
deduction amount are increased unwanted charges important note applying annual atm charges including gst very wrost
NEFT fund transfer error code 6067 user has no option to enter any character for NEFT.upon user entering OTP..ERROR 6067 Observed this error since 1 year,User is forced to transfer fund by IMPS. Why?
good bank
Very poor service by your staff. They do not speak properly to customers, and even the guards behave like managers. None of the work gets done on time, and customers are unnecessarily परेशान and troubled. The overall management and customer handling experience is extremely disappointing.
bahut ghatiya
unable to effect fund transfer within own accounts
मुझे बहुत अच्छा लगता है इस एप की सुविधा
not allowed
Not comfortable. To be improved a lot. Frequent server problem.
Sentiment summary
80%
Positive (4-5★)
3%
Neutral (3★)
16%
Negative (1-2★)