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Infocar - OBD2 ELM Scanner

Infocar Co., Ltd. · 25,890 ratings · ★ 3.9

3.9
★★★★★
25,890 ratings
5 ★
14,978 (58%)
4 ★
3,088 (12%)
3 ★
2,058 (8%)
2 ★
257 (1%)
1 ★
5,404 (21%)
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Top complaints - extracted from 36 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"useless"
4 negative reviews mention this · 11% of all complaints
★★★★ "connection issues render it useless" - Alex West

📋 All 36 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Yas Ba 4/24/2026 v2.29.2
rubbish
★★★★ Fernando Moura 4/20/2026 v2.29.2
didn't work with my 200 dollar ELM device
★★★★ Niks 4/14/2026 v2.29.2
ads
★★★★ Ahmad AL-Hijjawy 3/21/2026 v2.29.1
it keeps on disconnecting every 10-30 sec, tried auto protocol and tried all of them separately but none of them kept me connected for more than a minute while other apps connected well all day long
★★★★ Ben Beacham 3/5/2026
doesn't work
★★★★ Rana Farid 2/25/2026 v2.29.0
The app was working well, but today when I open the dashboard, it asks me to choose an option that requires payment in order to access the dashboard and monitor the car’s settings, such as temperature and RPM i post in 1:1 enquiry but i didn't got any answer I'm still having the same problem
★★★★ John McGeorge 11/30/2025
junk
★★★★ Louis Bouland 11/28/2025 v2.27.10
This used to be a good app and easy to use. Now they have incorporated ads everywhere it's unusable, I would mind the ads if the app worked but it seems that they find a way to block the google ads overlay so that when you get the option to leave the ad or mark it as complete it's impossible to do so. Too bad, I wouldn't mind the ad if it meant the app worked, but that's what you get when a company gets greedy.
★★★★ Dastan K 11/14/2025
Абсолютно не стоит своих денег, ещё после оплаты потребовал назад деньги - не вернули. Графики тормозят. Перешёл на другие, там все организовано, все плавно.
★★★★ Jaco Sadie 10/15/2025 v2.27.7
installed it, gets a pop-up explaining something that I will never know because it's hidden behind the advert at the bottom. Sure looks feature rich, but only if I can get it connected to my ELM
★★★★ Daniel Kim 9/10/2025
OBD 연결 환경이 매우 불친절하며 계속 시도해도 연결이 안되서 결국 포기했습니다. 앱 처음 실행 시 자동차 종류 선택 및 OBD 연결하도록 유도하는 기능이 필요하다고 생각합니다.
★★★★ Alex West 9/2/2025 v2.27.7
connection issues render it useless
★★★★ Malik Arshad 9/2/2025
ok
★★★★ YEG YEG 8/31/2025 v2.27.7
사용은 모르겠고 웹사이트는 최악이네요. 인포카 비즈출시 배너가 웹사이트 절반을 가리면서 scanner service shop 다 가려서 보이지도 않고...배너 없애는것도 안보이고....배너가 화면을 다 가려서 아무것도 못하게 만들어놓은 쓰레기같은 웹사이트....만들어놓은 웹사이트를 한번이라도 들어가봤다면 도대체 이런식으로 할수있을지...
★★★★ Thomas 8/9/2025 v2.27.6
Useless
★★★★ Dennis Mulu 7/21/2025 v2.27.5
it's keeps crushing my phone once I open it.
★★★★ Aashirwad Thomas 7/8/2025 v2.27.4
you can show ads but don't irritate us
★★★★ V T 6/30/2025 v2.27.4
Ridiculous # of ads. App is straight up unusable.. you can't even look at the different options because there's one every 3 seconds. Why would I buy pro if I cant even tell what the app does because there's always an ad.
★★★★ Chandan Kumar 6/28/2025 v2.27.4
The new update only shows a banner ad at the top while going into the 'Dashboard' and nothing else. Previous version was good.... But now useless
★★★★ KMSsdh 6/25/2025 v2.27.4
Atleast there should be an option to connect other adapters and check before buying. There can be a timer like, you can only connect for may be few minutes a day. It's unbelievable to ask for payment before even confirming usability
★★★★ Sthe Hero 6/21/2025 v2.27.3
not working for me
★★★★ Greg Burrell 6/4/2025 v2.27.3
Have to log in to use a data logging app? Shady. Uninstalled.
★★★★ kamlesh pradhan 5/27/2025
not working
★★★★ Chigamezu Bonaventure 5/15/2025 v2.27.2
this app is so terrible
★★★★ Movsum Mirzazada 5/14/2025
it's harmful
★★★★ Andy Computer 5/11/2025 v2.27.2
bought obd 2 scaner now need to watch ads this is bull. tossing it now and reporting this app to the fbi and homeland for a China connection for data stealing.
★★★★ JM Luab 5/10/2025 v2.27.2
Cannot connect bluetooth adapter with Kia Carens
★★★★ Sammy Gill 4/11/2025
they run ads like anything never let u use app don't don't don't
★★★★ Kathryn Beerbohm 3/30/2025 v2.27.0
Won't connect to VEEPEAK Scanner, even though it's listed as a compatible app and VEEPEAK site. Scanner works fine with other apps. I paid for the pro version to see if it helped, which was a waste of money. Seems like it has cool features, but is useless if it won't connect.
★★★★★ Muhammad Junaid Aslam 1/25/2026 v2.28.1
It has become worst. In older versions, I could diagnose my car with precise options without dropping diagnostics session. however, now during the diagnosis, the Bluetooth connection drops followed by reconnection (probably intentional) but never resumes diagnosis from the same point although reconnection takes very little time.
★★★★★ Tony Cini 1/13/2026 v2.28.1
not good
★★★★★ Cobra Kai 12/13/2025
to many ads.
★★★★★ cein kore 10/23/2025 v2.27.8
i can't register below 400 cc like 125 cc, it's okay if its not supported i can still use it to scan my mc although i have to fake it like 400cc but its not 400cc its below the app is preventing me to put 150cc😔
★★★★★ Trevor Vidal 7/27/2025 v2.27.5
Ads make the app almost unusable.
★★★★★ Pols Murad 5/11/2025 v2.27.2
The application works correctly on my Samsung S23 Ultra; however, it crashes and stops functioning when connected to the ELM device on my Android car head unit (K2401)
★★★★★ Jordan Austin 4/24/2025 v2.27.2
50/50 if it actually works

Sentiment summary

70%
Positive (4-5★)
8%
Neutral (3★)
22%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.