Review Insights · Google Play
Instamart Delivery Partner App
SwiggyInstamart · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"team"
5 negative reviews mention this · 16% of all complaints
★★★★★ "this doesn't deserve a single star too logged in the app 3months ago and since then the id page got stuck at your id will be ready in 5minutes worst experience and the support team is also not able to sort the issue they are telling to try …" - stAar
2
"delivery"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Sir, I am already an Instamart delivery partner and have been working for the past 2 years. I want to switch to food delivery only. I have submitted the form request many 5 more times, but it has still not been approved. Currently, I am not…" - jagadheesh Kumar
3
"support"
4 negative reviews mention this · 13% of all complaints
★★★★★ "this doesn't deserve a single star too logged in the app 3months ago and since then the id page got stuck at your id will be ready in 5minutes worst experience and the support team is also not able to sort the issue they are telling to try …" - stAar
4
"working"
4 negative reviews mention this · 13% of all complaints
★★★★★ "app is working slow and shift booking heavy problem" - siddu javalgi
5
"problem"
4 negative reviews mention this · 13% of all complaints
★★★★★ "app is working slow and shift booking heavy problem" - siddu javalgi
6
"instamart"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Sir, I am already an Instamart delivery partner and have been working for the past 2 years. I want to switch to food delivery only. I have submitted the form request many 5 more times, but it has still not been approved. Currently, I am not…" - jagadheesh Kumar
7
"partner"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Sir, I am already an Instamart delivery partner and have been working for the past 2 years. I want to switch to food delivery only. I have submitted the form request many 5 more times, but it has still not been approved. Currently, I am not…" - jagadheesh Kumar
8
"service"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Sir, I am already an Instamart delivery partner and have been working for the past 2 years. I want to switch to food delivery only. I have submitted the form request many 5 more times, but it has still not been approved. Currently, I am not…" - jagadheesh Kumar
9
"ticket"
4 negative reviews mention this · 13% of all complaints
★★★★★ "मैं एक स्वीटी इंस्ट्रूमेंट का राइडर हूं लेकिन लास्ट दो दिनों से रोग ऐक्शन की warning ⚠️ आई हे एक लेट डेलिवरी रिपोर्ट का अगर कोई कस्टमर के लोकेशन पे जाकर हम वेट करते है और उन्हें आने में देरी लगती हे तो भी हमारी गलती मानी जाती हे और 6 में 20…" - esh bilkule
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
this doesn't deserve a single star too logged in the app 3months ago and since then the id page got stuck at your id will be ready in 5minutes worst experience and the support team is also not able to sort the issue they are telling to try after 30mins
app is working slow and shift booking heavy problem
ya aap mai bahut jyada problem aata hai is aap mai aur achae sai kaam kar na chahiye
not user friendly. even after allowed all permission s app is not opening. very poor
mera account block hai aur kisi ne use kiya hai
app is very slow while so many bugscompate to previous one
best facilities but my location not available Jalna Maharashtra 431203
bekar bakwa hai
Sir, I am already an Instamart delivery partner and have been working for the past 2 years. I want to switch to food delivery only. I have submitted the form request many 5 more times, but it has still not been approved. Currently, I am not working because I will continue only if I get food delivery access. Right now, I am working with Zomato. Also, your service agents have not been helpful at all........Very bad service
"I am writing to express my deep frustration with the current penalty system. Many workers from middle-class backgrounds rely on this platform, but the system is unfairly charging ₹300 penalties without valid reasons. Furthermore, the support team is unhelpful and refuses to resolve these issues after the fact. It is disheartening to see the hard work of people who work through extreme weather conditions being wiped out by systemic errors. I request a review of your penalty policies and a more
मैं एक स्वीटी इंस्ट्रूमेंट का राइडर हूं लेकिन लास्ट दो दिनों से रोग ऐक्शन की warning ⚠️ आई हे एक लेट डेलिवरी रिपोर्ट का अगर कोई कस्टमर के लोकेशन पे जाकर हम वेट करते है और उन्हें आने में देरी लगती हे तो भी हमारी गलती मानी जाती हे और 6 में 2026 का एक में बग& 👕 होते हुएभी worng ऐक्शन aya he muze pata nahi ki kyu aisa aya he same days 23 orders pura kiya tha uska incentive bhi nahi aya ticket raise krne pr reply aya chat me ki app eligible nahi the daily incentive 19order pe to milna chahiya 😡🤬
Subject: Incorrect Order Rejection Marking & Incentive Deduction Issue Dear Instamart Team, I am writing to raise a serious concern regarding an issue in the Instamart partner app. Despite the fact that I have not rejected any orders from my side, the app is incorrectly showing that I have rejected orders. Due to this incorrect data, all my incentives have been removed, which is completely unfair and not justified. This appears to be a technical error or glitch in the system.
any quarry any problem as related issues not resolved Swiggy sport team call centre employee not resolved any issues so i suggest please don't use the Swiggy app because my deactivate for 11 March 2026 i all ready raise the ticket but my solution not received so guys please i humble request please don't do that use the Swiggy app thanks my name is trilok kumar sain and my Swiggy id is [130495]
worst service pls don't install it. no customer care support
2 weeks payment not received bad service app pls don't download this app very bad app 2 weeks payment not received bad app
not working well too much complicated
map not working properly
I am very disappointed with this, my total earning was 1717 Rs for 2 days i delivered 25 orders, got only 367/- payout, i raised ticket they are saying tds got deducted , then I calculated 20% TDS was deducted, even after my pan details were right and as per government rule TDS should be filled for 5 lakhs annual income, they are saying, please contact your concern CA, what the hell, if I am earing 5 lakhs per month, i want my payout by 1% deduction, or else will go legal.
Sabse bekar service Delivery partner ka weekly payment time per Milta Nahin Hai nahi mail pe problem ka solution hota hai Jaise bolate Hain delivery partner ko weekly payment time Tu time Milta Hai Vaisa Kuchh Nahin sabse bekar app March se may ho gaya koye updates nahi Mila or naa koye help Mila na payment Mila petrol Gaya delivery Maar kar vo Alag
bahot ghatiya aor bekar hai Instamart aor Swigg
without proper explanation my id was suspended. There's no way for proper communication rather than some automated chats. Somehow got to know that background verification failed and needed to submit a pcc certificate for reverting suspension and it's not reimbursed. It's not my fault for the background verification failure, it's your responsibility.
need to improve some functionality Maybe it will be a glitch or bug. at the time of uploading pictures my device is Just showing the black screen. and also if calling with a non registered number then the auto tellcaller only allows a few seconds after typing # with the registered number. it's too much dramatic. if the registered number balance was not available then tellcaller should be allowed to wait for a few more seconds to enter the registered number with #. this kind of experience feel
worst app always taking photos of delivery driver when whenever Delivery driver was not beside the bag it ask for photos but can a delivery driver give photos if he was far away from bag
Scammer Hub #bycottinstamart 😞 Everytime I earned a little money like 1000 rupees my money is being automatically deducted from my wallet in the name of onboarding fees but mind you the scammer I had joined the Instamart On the 1 rupees joining fees offer. I'll definitely sue you in a court of law. Please guys don't fall into this scam like me . Instamart delivery app is brutally Scamming on your hard earned money.
Tum logo ne apne woh call center mein jo ladkiyon ko baithaya hai unko baat karne ka tameez nehi sikhaya kya? ya kabhi woh school nehi gayi? kitne battamizi se baat karti hai woh acche se training do ki baat kaise karna chahiye ya phir school bhejo unko
very bad 😞
😡😡😡😡😡😡😡😡 I faced an issue during delivery and immediately connected with a live agent. But later, when I raised a ticket, the support team denied that I ever contacted them, even though I have proof. Also, ₹847 from an online paid order was wrongly added to my floating cash and not adjusted yet. Despite multiple complaints, no proper resolution has been given. Support system is unreliable and ignores genuine delivery partner issues. This is very disappointing
niec
Mera camera kaam nahi karta app me kya karu?
this app was asking developer mode off but in my mobile in settings developer mode not showing so what can I do
APP IS CRASHED TOO MANY BUGS.. UNABLE TO USE... PL ADDRESS THIS IMMEDIATELY
Sentiment summary
0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)