Review Insights · Google Play
Invoice Maker and Billing App
Sharayu Software Private Limited · 9,481 ratings · ★ 4.4
4.4
★★★★★
9,481 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"service"
8 negative reviews mention this · 28% of all complaints
★★★★★ "very bad service" - Md Mukarram Reza
2
"response"
4 negative reviews mention this · 14% of all complaints
★★★★★ "I need urgent response. But 24 hour have gone i Don't get any response" - Jubayer Ahmed
3
"customer"
4 negative reviews mention this · 14% of all complaints
★★★★★ "customer service no response" - sing wei Sin
4
"bill"
4 negative reviews mention this · 14% of all complaints
★★★★★ "App is not working bill is not generating 2nd page and no support is thr no1 is picking up the phone or replying." - madiha zareen
5
"subscription"
3 negative reviews mention this · 10% of all complaints
★★★★★ "worst service ....don't use it....after payment no subscription activate ..." - Juned Pathan
6
"customer service"
3 negative reviews mention this · 10% of all complaints
★★★★★ "customer service no response" - sing wei Sin
7
"working"
3 negative reviews mention this · 10% of all complaints
★★★★★ "multi company and multi device update is very slow and some times it's not working ....no response from customer service person" - Ravishankar D
8
"support"
3 negative reviews mention this · 10% of all complaints
★★★★★ "The app is no longer connecting to the thermal printer and no longer supports or functions properly" - Thomas Philip
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The app is no longer connecting to the thermal printer and no longer supports or functions properly
invoice font size is too small...it's being difficult to read..there is no font size customisation..
very bad service
worst service ....don't use it....after payment no subscription activate ...
customer service no response
3rd class aap not option logout
I am unable to login into my own account. I use to login through facebook and now the app states that facebook login is unavailable. And there is no customer service. No one is replying or addressing the issue.
plz upgrade this app
this app didn't response to our compline so didn't install this is app
multi company and multi device update is very slow and some times it's not working ....no response from customer service person
very bad service dont use the app
Fraud team, they just took money and no reply.intimated to playstore to remove this app.
coustomer care service not available if anyone going with this app please mack sure its just temporary use there is no any back-up and support team also your invoices date are automatically change. after that there is no any option to currect it also support team is not responding subscribtion plan is not that stable if your money is stuck than there is no one to ans you. do be careful
App is not working bill is not generating 2nd page and no support is thr no1 is picking up the phone or replying.
It does not work without signing
free app most use full app more it help simply made in estimate and gst bill 😀 so iam double happy 😊 hhejejjejejjejejejeej ejjj wkekkwkekekkwv
Not supported any customer Fake WhatsApp number Customer care number not Install This App any
Subscription done but service not start and not any reply of my mail & massage how my whole billing stop
I m not able to verify my phone number, always there is an error on verifying phone number and no sms was sent. I m so disappointed 😞☹️
App will not be open
It is fine for billing but stock is not downloaded and also add some features. If this is the way bill facility please add it.And look at the billings in other markets.
Bad
How to use in iPhone.
How can we upload E-invoice from the app?
Mose of people using this bill maker to do scams
I need urgent response. But 24 hour have gone i Don't get any response
I paid for basic subscription but app still Not showing as paid
if I could I wouldn't put a star yet the individual demanded that I change my review very unprofessional the app is great support is not A rating is earned both by the app,the support and the developer not demanded By support I work aside many apps and Beta apps to assist with development this is one thing I stress as I learn more from your app as well as if li logs on correctly with one pos systems ratings change we will see depending on the app itself the support and the developer
but desktop version not working
Sentiment summary
85%
Positive (4-5★)
5%
Neutral (3★)
10%
Negative (1-2★)