Review Insights · Google Play
Invoice Maker by Billdu
Billdu LTD · 13,096 ratings · ★ 4.7
4.7
★★★★★
13,096 ratings
🎯 Build a better version
Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"invoices"
9 negative reviews mention this · 38% of all complaints
★★★★★ "new update is trash, why i can't change data on same user but different data on invoices? for example address and number, why it's asking me to change one time on all I voices or u hide that option somewhere?" - Nur Khad
2
"different"
5 negative reviews mention this · 21% of all complaints
★★★★★ "new update is trash, why i can't change data on same user but different data on invoices? for example address and number, why it's asking me to change one time on all I voices or u hide that option somewhere?" - Nur Khad
3
"years"
4 negative reviews mention this · 17% of all complaints
★★★★★ "horrible trap. they let me use the app for years. even without subscription. now the threaten to delete all my invoices if i dont pay. Maffia!!!!" - Appie South
4
"update"
3 negative reviews mention this · 13% of all complaints
★★★★★ "new update is trash, why i can't change data on same user but different data on invoices? for example address and number, why it's asking me to change one time on all I voices or u hide that option somewhere?" - Nur Khad
5
"data"
3 negative reviews mention this · 13% of all complaints
★★★★★ "new update is trash, why i can't change data on same user but different data on invoices? for example address and number, why it's asking me to change one time on all I voices or u hide that option somewhere?" - Nur Khad
6
"subscription"
3 negative reviews mention this · 13% of all complaints
★★★★★ "horrible trap. they let me use the app for years. even without subscription. now the threaten to delete all my invoices if i dont pay. Maffia!!!!" - Appie South
7
"been"
3 negative reviews mention this · 13% of all complaints
★★★★★ "invoices partially paid but output show full payment, I have been reporting the issue, but nobody try to rectify" - Lily Phua
8
"email"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Latest update broke the ability to email invoices. I have to manually download the pdf and attach that to an email." - Jason Gotsch
9
"account"
3 negative reviews mention this · 13% of all complaints
★★★★★ "DO NOT USE. Account access can be removed at any time without warning. There is also minimal support (only bot agent or email) with lengthy delays in response and responses unaccommodating." - Adam
10
"customer"
3 negative reviews mention this · 13% of all complaints
★★★★★ "didn't fix the bugs issue for over a couple months. it's affecting our image of the company when our customers receive the invoice. it's really unprofessional and not appropriate." - Wingha Ng
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
new update is trash, why i can't change data on same user but different data on invoices? for example address and number, why it's asking me to change one time on all I voices or u hide that option somewhere?
this is a kak app it worked fine now it all of a sudden online and it wants me to sign up that I must pay hundreds and even thousands, why do this app want my money all of a sudden?
didn't fix the bugs issue for over a couple months. it's affecting our image of the company when our customers receive the invoice. it's really unprofessional and not appropriate.
horrible trap. they let me use the app for years. even without subscription. now the threaten to delete all my invoices if i dont pay. Maffia!!!!
invoices partially paid but output show full payment, I have been reporting the issue, but nobody try to rectify
Latest update broke the ability to email invoices. I have to manually download the pdf and attach that to an email.
muy mal servicio de ayuda usualmente responden en 5 o 8 dias. (si es que responden) aun que trates de contactarlos. tiene muchas onconsistencias con las fechas de los estimados y los invoices. ( tiene un problema con tomar la hora actual del dispositivo . aun que la ajustes. siempre mostrara otra hora. entre otras cosas ( no puedes hacer appointments ) tienes que comprar otra app. 🤨 . en fin. esperando que se termine my subscripcion y me cambio.
DO NOT USE. Account access can be removed at any time without warning. There is also minimal support (only bot agent or email) with lengthy delays in response and responses unaccommodating.
very slow customer service. i will cancel my service. use different app. people
Very dissapointed . Been a loyal client to them for 6 years. I found it convenient to be able to switch subscriptions as the different companies go through phases. Now they only want to bill you annualy if you want to upgrade. So you have to buy a full year subscription where as it was alot less costly to just pay monthly. Then if you cancel,you lose all your invoices and data. I wil now look at changing all 4 my bussines to SAGE.
every time I try to re subscribe it starts a free trial
it's ok
I’ve been using this application for a while, and after reinstalling it, I missed only four days of payment because I was away for the Independence Celebration holiday. When I came back, I found that the app failed to properly check my account and completely deleted all my customer and grants information. This is unacceptable. Important data should not disappear so easily. Please email me, as I urgently need some of my deleted data recovered.Because of this experience, I cannot recommend this
very bad. worst app. multiple charges for the same account
Avoid if you can, disgusting app
i liked the app until I chanced to premium, i selected monthly billing. They charged me a one-time annual fee of $260.43 instead of monthly. So I canceled to attempt monthly again, it tells me I have to wait until my current subscription expires (if it expires they delete ALL invoices). I will go out of my way to tell others to steer clear of this app unless they fix this
This app will loose you money! App will update and automatically change payments and amounts due. Customer service is an absolute joke. I don't recommend at all!!! Heading to quickbooks.
Not User Friendly..
absolutely trash, 5 invoices annually are free, they don't mention it till then, so you'll make 5 invoices that look different from the rest, it was free for years... RIP
poor customisation for the invoices.. I paid for this app and still keeps asking me to give it rate
perfect
too expensive and not enough features
Great app, but keeps crashing on my chromebook and now won't open. Have tried everything
used it for a couple of years and now recently it does not show certain parts of the invoice or is showing things for different dates to what ive actually written. very weird but not happy with this
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)