Review Insights · Google Play
Invoice Maker - InvoiceBase
Gulooloo Tech Co., Ltd. · 51,596 ratings · ★ 4.9
4.9
★★★★★
51,596 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"invoice"
5 negative reviews mention this · 38% of all complaints
★★★★★ "after paid subscription app, will ask me to pay a subscription for Vip . this is the second year that dues that very disappointed as I lose business and not be able to send invoice" - Alexander Alex
2
"sync"
4 negative reviews mention this · 31% of all complaints
★★★★★ "I used to love ur app...but now it's not the best. Can't sync data, and try sending an email to customer support and u get no response. I paid for the lifetime membership and ud think u get help but nothing. I had 3 years worth of data and …" - James McRoberts
3
"support"
4 negative reviews mention this · 31% of all complaints
★★★★★ "I used to love ur app...but now it's not the best. Can't sync data, and try sending an email to customer support and u get no response. I paid for the lifetime membership and ud think u get help but nothing. I had 3 years worth of data and …" - James McRoberts
4
"response"
4 negative reviews mention this · 31% of all complaints
★★★★★ "I used to love ur app...but now it's not the best. Can't sync data, and try sending an email to customer support and u get no response. I paid for the lifetime membership and ud think u get help but nothing. I had 3 years worth of data and …" - James McRoberts
5
"paid"
3 negative reviews mention this · 23% of all complaints
★★★★★ "after paid subscription app, will ask me to pay a subscription for Vip . this is the second year that dues that very disappointed as I lose business and not be able to send invoice" - Alexander Alex
6
"subscription"
3 negative reviews mention this · 23% of all complaints
★★★★★ "after paid subscription app, will ask me to pay a subscription for Vip . this is the second year that dues that very disappointed as I lose business and not be able to send invoice" - Alexander Alex
7
"phone"
3 negative reviews mention this · 23% of all complaints
★★★★★ "I used to love ur app...but now it's not the best. Can't sync data, and try sending an email to customer support and u get no response. I paid for the lifetime membership and ud think u get help but nothing. I had 3 years worth of data and …" - James McRoberts
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
after paid subscription app, will ask me to pay a subscription for Vip . this is the second year that dues that very disappointed as I lose business and not be able to send invoice
pay or can't even create a invoice. price went from 2.$ to 3$ without any notification
I used to love ur app...but now it's not the best. Can't sync data, and try sending an email to customer support and u get no response. I paid for the lifetime membership and ud think u get help but nothing. I had 3 years worth of data and now that I upgraded to a new phone none of the data syncs over. keep getting a message saying 0/6 items synced please try again, do it over and over and get nothing. Very poor customer service and because this issues makes for a poor app now.
not free.. too many ads. do not download
you have to pay for make an invoice im good thanks
I just waste my money I lose everything and I have currently 2 jobs that I started and I don't have the estimates , app didn't sync to my new phone and I don't have any response from the "vip" support. is been 4 days and nothing don't recommend it.
It appears you can't login on a different device. It gives no option. I've reported it to the contact centre and I've had no response. It directs me to pay again
Worked at 1st. paid for the service. Now every time I create an invoice when trying to email or view it the app closes. I have had 0 response to my emails and messages to support.
good
Pay for VIP subscription but the support is non existent. Can't sync invoices from old device
can't sync between phone and tablet, i pay life time but when i want to sync the data and invoice it can not and when i delete the apps and reinstall all the data has gone no one left, like the new apps, how broke this apps, between phone and tablet use same google account, can you help this issue ? thanks
I've been trying to cancel this subscription and it's impossible. This company is very deceiving! I do not recommend any of their products. BEWARE!
it's good 👍
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)
