Review Insights · Google Play
iScanner - PDF Scanner App
BP Mobile LLC · 553,504 ratings · ★ 4.7
4.7
★★★★★
553,504 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trial"
5 negative reviews mention this · 19% of all complaints
★★★★★ "This app is a total scam. They offer a 3-day trial but hide the subscription from the official Google Play list so you can't cancel it. It shows "No active subscriptions", and then they just secretly charge your card. Disgusting developers …" - Bohdan Serhiienko
2
"payment"
4 negative reviews mention this · 15% of all complaints
★★★★★ "After scanning many files, they asked for payment. they must be sued for wasting my time. Paymen should come up after the scan of the first document, not after scanning 10s of files." - Mohamed Ben Amar
3
"free"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Very disappointing & unfair. You can not share or save any file unless you subscribe to its payment plan. I was vary happy to install it & appreciated its brilliant features, some of which outstand its competitor App, the C. Scanner. Howeve…" - Khawaja Ayaz Hasan
4
"subscription"
3 negative reviews mention this · 11% of all complaints
★★★★★ "This app is a total scam. They offer a 3-day trial but hide the subscription from the official Google Play list so you can't cancel it. It shows "No active subscriptions", and then they just secretly charge your card. Disgusting developers …" - Bohdan Serhiienko
5
"play"
3 negative reviews mention this · 11% of all complaints
★★★★★ "This app is a total scam. They offer a 3-day trial but hide the subscription from the official Google Play list so you can't cancel it. It shows "No active subscriptions", and then they just secretly charge your card. Disgusting developers …" - Bohdan Serhiienko
6
"document"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Impossible to scan the front page of a document because it is divided in parts. The apps keep saying, alternating that I need to move closer and move further. Impossible, therefore not even worth to try it with another page." - Tutor Dutch Language & Face Yoga Teacher
7
"doesnt"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I hate hate HATE this app , I mean dude it doesnt work properly and it hags alot , it takes alot of time to digitize the paper and as a first time user I got so confused" - Anima
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Horrible. This app is a waste of time and money. I seriously ask everyone NOT TO INVEST IN THIS SCANNER SCAM.
This app is a total scam. They offer a 3-day trial but hide the subscription from the official Google Play list so you can't cancel it. It shows "No active subscriptions", and then they just secretly charge your card. Disgusting developers and fraud mechanics. Avoid at all costs
Impossible to scan the front page of a document because it is divided in parts. The apps keep saying, alternating that I need to move closer and move further. Impossible, therefore not even worth to try it with another page.
After scanning many files, they asked for payment. they must be sued for wasting my time. Paymen should come up after the scan of the first document, not after scanning 10s of files.
Like all similar programs. They start out well and then start to complicate, sell data, and ruin the nice app!
you need to pay to use or at least kink your visa
no chance to try the app unless you put your payment information
Very disappointing & unfair. You can not share or save any file unless you subscribe to its payment plan. I was vary happy to install it & appreciated its brilliant features, some of which outstand its competitor App, the C. Scanner. However, as it could not allow free downloads, I had to un-install it with a heavy heart. Admin may look into this and make the payment of subscription as Optional & not compulsory. May show some ads. instead to cover-up revenue, if so desired.
bs scamm app. do not use it
at least give me chance toderermins the right fit my screws packaging production. I dislike these so called "free trial which in most cases is s trap. I know I know, cancel in three days else locked in. that is not fair minded technocratic spirit.... we the technocrats play fair, understand the input to build a crash free downloadable version, we know that. To me as a internationaly recognised design engineer, this insults my intellect. We know how it works, we have been through the same tread
measure options are not free , you have to subscribe for it before trial.
too much ads
I hate hate HATE this app , I mean dude it doesnt work properly and it hags alot , it takes alot of time to digitize the paper and as a first time user I got so confused
stupidty nonscence too much disturbing
UX is bloody awful. I can't even figure out how to use it. Lots of over-engineered AI stuff that just adds friction. It doesn't even make basic OCR on the scans!
I wanted to look at it and canceled the first day d/t app not functioning. I had a trial but they had it set to bill me already. I canceled but I can tell if I am canceled on their end. I should not be charged.
it made an unauthorized charges in my account. I need a refund cause first of all, I didn't even use this app even once.
not working
doesnt allow you to export or share your own documents without paying. these things should be disclosed before. you xant make the app free and then hold scanned document hostage behimd a paywall.
this illegal you are not awolled to copy someone's sign so that you can put that sign in illegal sheets you can't trust anyone some are bad and some are good I request to have concern in this.
not good , no work without money
it is a nuisance because it appears on the screen and it doesnt get removed forcing the download
useless
not as good. total waste
Hello, I recently purchased this app and paid for a one-year subscription. Unfortunately, it's not working well for me. I've already requested a full refund from the Play Store and am currently waiting for it. Thank you for your understanding.
Even for a trial you need to give all payment card details.
good
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)