Review Insights · Google Play
iSyncr: iTunes to Android
JRT Studio Music Players · 21,182 ratings · ★ 4.2
4.2
★★★★★
21,182 ratings
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Top complaints - extracted from 57 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
12 negative reviews mention this · 21% of all complaints
★★★★★ "does not work" - Anakin's Mom
2
"week"
11 negative reviews mention this · 19% of all complaints
★★★★★ "i did not request this app, two months into being charged $16.23 every week, i am just noticing the charges. i just put in a request for a full refund. i never downloaded the app, nor did i sign up for a free trial." - Mx. M.
3
"doesn"
6 negative reviews mention this · 11% of all complaints
★★★★★ "doesn't work" - Shahdan Erfan
4
"isyncr"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Great product, great support. Allowed me to let go of iPhones without letting go of iTunes. Edit: Support went downhill fast after iSyncr was acquired by another company. Do yourself the favour and look for another solution." - KRS 10
5
"desktop"
6 negative reviews mention this · 11% of all complaints
★★★★★ "I can't install the desktop component that makes this work. The install file is giving me an error that goes back at least four years in reddit threads with no resolution. And pricing is ridiculous. Don't waste your time like I did." - Ben Couch
📋 All 57 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
give an paid free chance at least 1 month
does not work
i did not request this app, two months into being charged $16.23 every week, i am just noticing the charges. i just put in a request for a full refund. i never downloaded the app, nor did i sign up for a free trial.
never ordered you keep taking my money I
didnt work
Deleted the app before my trial ended but it won't stop charging my card.
my refund request was denied
cheated! what kind of sync app charges £14.99 a week?......I thought it was a month what a serious rip off.....this app needs investigated .....how many other poor sods like me fell into this trap?
doesn't work
stole or sold my credit card info. not good and do not use
scam! £15 a WEEK!
sucks!
they make very difficult to unsubscribe
Can not use it on Chromebook.
Great product, great support. Allowed me to let go of iPhones without letting go of iTunes. Edit: Support went downhill fast after iSyncr was acquired by another company. Do yourself the favour and look for another solution.
this app is scammer my money is steal this app
worked ok for years, but slow... now won't even start
I don't like it it doesn't let me cancel my free trial and wont go to settings
dont like
$15.00 per week to sync my iTunes library is ridiculous.
14€ per week! Have you lost your mind? I haven't. Rip off. Stay away!
I can't install the desktop component that makes this work. The install file is giving me an error that goes back at least four years in reddit threads with no resolution. And pricing is ridiculous. Don't waste your time like I did.
no puedo hacer nada porque el link de la aplicacion de isyncr desktop no tiene nada, dice que no existe la pagina, no regalen su dinero
dont like i need to factory reset my ipad and it is not working
we need a desktop app
£14.99 PER week 😲
Doesn't work at all. I used to have this app many years ago and I loved it. I guess times have changed because I downloaded the new version (and paid for it) in anticipation it would be the same experience. The app on the phone can't find the computer nor library (yes, the PC software is installed). I tried both the WiFi and USB methods and nada. Spent the last hour fiddling with it, uninstalling, installing, changing methods, etc....now I'm tired and need a beer. Anyways, Samsung Galaxy S25
$15 A WEEK, INSANITY!
does not work 😭
Not at all what it pitches itself as - now I need to go through the undoubtedly complicated process of cancelling my subscription - it'll probably require a Phd.
Used to be worth a download but not anymore. Syncing takes far too long and the $14.99 a week is more than a music streaming platforms. This app is another example of a developer letting their product become obsolete.
Did not work as needed and when I canceled subscription they then recharged my account more than originally charge two day before
Used to be a good app to synchronize between Apple Music on Mac or Windows & Android but has gone downhill. Sometimes it takes 5 tries to find the desktop app, it wants permissions to a folder it already has access to, syncs playlists that were previously deleted, or just random errors. Have contacted the developer many times, but they do nothing to fix the bugs. If there were an alternative, I'd jump on it.
not itunes like my computer
need to make it where I can use the actual itunes on here.
outrageously expensive for any useful features
Used to be great, simply doesn't work anymore.
Paid for life time license. Updated my phone like I've done before . Now, I get the message made for an older version and may not work. Sure enough, it doesn't. Now, wants me to pay for a subscription. $14.95 a WEEK? Seriously? I stopped using Rocket because of the same level of endless greed. Now I use Pulsar, like Rocket and Isyncr used to be, a one time license. JR isn't providing you anything you don't own, like a streaming service it's just to transfer your music. Enough with the greed
worst customer service
Very confusing app to use. Followed all the steps correctly and still nothing, not worth your time.
ripoff $15 a week
Yikes that price of EUR 14,99 per week or EUR 749 per year.
awful
I cant get past the first page.
terrible too complicated to do. I am editing my review to reflect that I appreciate the assistance offered, but I would just prefer the refund because I can't use the app. Thankyou. It really is beyond my technical skills to install and I don't want to go any further.
BUG had to reset my laptop after opening...
Won't work with new Win 11 computer. it keeps saying there is already a version of isyncr on my computer. I've Uninstaller and deleted everything to do with isyncr, and it still won't download the desktop app.
This app wouldn't get beyond choosing wifi or USB without trying to install a random game. Don't waste your time, bandwidth or money.
was going to use this app but then their software lead me to a scam website. why would I trust it after that? buyer beware
it doesnt work
+ 7 more in the clipboard copy
Sentiment summary
79%
Positive (4-5★)
4%
Neutral (3★)
17%
Negative (1-2★)