Review Insights · Google Play
Jack’d - Gay Chat & Dating
Perry Street Software · 117,395 ratings · ★ 3.8
3.8
★★★★★
117,395 ratings
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Top complaints - extracted from 57 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"create"
9 negative reviews mention this · 16% of all complaints
★★★★★ "I don't like this app i create my account one day before and after one day I want to sign in my account they told me that my account is suspended I app give me very bad experience" - Kartikey Mandar
2
"profile"
9 negative reviews mention this · 16% of all complaints
★★★★★ "this app is vile it let's scammers and fake profiles stay on using someone else's pictures and even when the account is offline it comes back on weeks later this Jacked is a scam business don't use it! it also has a list of made up labels a…" - Derek B
3
"account"
8 negative reviews mention this · 14% of all complaints
★★★★★ "I can't understand this, I got my 2 accounts suspended. I followed the guidelines I don't know why? This app is so awful" - Jamie Dela Rosa
4
"people"
6 negative reviews mention this · 11% of all complaints
★★★★★ "let me rephrase everything.. men only want hookups FWBs . and most filters are locked .. I didn't know you had to pay to love someone but I guess now you do . I've blocked over 50 men once that sent me messages of certain parts of things on…" - Paul Young
📋 All 57 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I can't understand this, I got my 2 accounts suspended. I followed the guidelines I don't know why? This app is so awful
let me rephrase everything.. men only want hookups FWBs . and most filters are locked .. I didn't know you had to pay to love someone but I guess now you do . I've blocked over 50 men once that sent me messages of certain parts of things on they body . because they don't read bios . I receive messages from normal people hundreds of them that sends this sex picture add that is very questionable and I have to constantly block them I've not met one man that will take me out on a date without sex .
this app is vile it let's scammers and fake profiles stay on using someone else's pictures and even when the account is offline it comes back on weeks later this Jacked is a scam business don't use it! it also has a list of made up labels and pronouns further making it difficult to be just a normal gay guy, basically women can join this and mentality I'll men and women can join to it's just as bad as grindr!
I don't like this app i create my account one day before and after one day I want to sign in my account they told me that my account is suspended I app give me very bad experience
I don't receive any messages in this app. I believe its due to chrome
unable to create new profile. Show this device created mutiple account
tryna get app back
they said I was banned for no reason whatsoever a year ago and haven't been able to get on since what did I do?
Not fair when you have been with this app for Years and you advertise a service, and share did not know the policies. And I was willing to rectify my great error and work with Jack, but in the end all they did was terminate my account. Appropos, I can't even successfully sign to create a new account. Let all whose accounts become suspended, unless you win - you shall not be able to create another.
This app is pure garbage. When it 1st started out y could view who viewed u then they changed the settings on it multiple times now u have 2 watch a video everytime just to view 1 person. The other problem is they claim your photo gets reported so they remove it but they're the 1's removing them. There are guys on there in underwear, where you can see prints etc yet when I post any photo it gets "reported". It could be a picture of a flower.
Messenger be messing up
ALMOST 95% OF USERS ARE PROSTITUTES IN JAKARTA, INDONESIA !!!!! NO USE OF JOINING UNLESS YOU WANNA USE THEIR SEX SERVICES !!!
THESE APPS ARE TOTALLY ABOUT MONEY. EVERYTHING YOU TRY TO DO ON THIS APP FOR THE MOST PART COST MONEY WELL WHEN U R THAT HARD UP AND GREEDY ILL DO EXACTLY WHAT ANYONE IN THEIR RIGHT MIND SHOULD DO AND THATS UNINSTALL.....
my problem here is my profile if I don't have profile here you don't access like replying go online no you can't without profile huhu
bot accounts everywhere yet you can only block limited number of them that means youre free to be harassed on this app
I get a few scammers every day on here - usually 3-5. It's pretty shocking how bad it is, but at least it's funny. People claiming to be Fazza, Crown Prince of Dubai show up on here every day.
it sucks I'm a hot guy and these men won't respond to me. stupid asses. im filing 5000 dollars small claims against this app. to teach the members a lesson
i can't create an account. Even my details are all correct.
Totalmente muerta en Costa Rica.
no matter what phone or email i use. the refused to setup my profile. it keeps saying "unable to save profile"
app can't determine location despite location services being turned on and being granted full permissions. same thing for scruff. this is obviously a Perry Street software problem.
this app refuses to allow me to create a profile on it
Full of fake accounts. I'm spammed by messages daily from accounts that are all the same distance away, thousands of miles. I report them regularly but none are ever removed. Why would I upgrade and pay for an app that has such slack security?
cant create a new profile even im new.
horrible
whack and horrible
This app is worse because so many scammers are here and I am disappointed because recently that I have been scammed. I overthink and can't sleep on this incident.
banned for no reason at all
I have tried this several times. after my study. I conclude that this dating app is dead.alot of men come on here to cheat. some are faceless and some are haters. I had one every time I go on this app.here comes this faceless coward harassing me. I just downloaded this for a hookup. I didn't find it. I don't know where the people at.but they not here. if you support for this app.please make this app better. this app has failed in its mission to uplift the gay community
Wow. So you live local yet you ask me what country I live in. Then another one. Then I realised its Perry street. Total scam again. creepy as. Dont do it
The guys on here are very picky about who they want to talk to. It's like you have to look a certain way or you won't get any messages. It's mostly DL men on there so if you're feminine, it will be hard finding someone
filled with guys trying to scam everyone they can. like most of these apps the few legitimate guys are few and far between.
This app is going from bad to worse. Loses filter settings after a restart. Very few users. Archive function is useless, u cannot access the archive. If the contact is no longer in ur list.
I was suspended for chat spamming even though I haven't chatted with anyone for weeks. I tried using another email to register a new account but it says the profile can't be safe.
why do the developers of this think it's inappropriate to filter by gender but not by ethnicity. Jackd can you please exolsin to your consumers (by your logic) what the diffrence is?
need to be shut down full of hateful people on here
Facebook is the best dating app
I would give it less if I could. The app is filled with nothing but a bunch of fake profile accounts. In the past few years of using it, I only met with one person. The fake users will use multiple accpunts to spam you for pics ir whatever, or just to get you to drive across the metro area or book a hotel room and then ghost you. Save yourself the headache and do not EVER use JACK'D. Worst app ever!!!!!
Jack'd needs a serious pest control. This app is full of fake profiles. I never seem to be visited by local profiles. All visitors are like three thousand plus miles away. This is a clear fraud.
Signed up online and verfied my email address. Downloaded app on phone but could not sign in! Tried to contact Jackd but told tha the email I signed up with was not valid! Must be scammers, DO NOT USE!!
too many scammer and the platform accused me of solicitation and advertising which report by scammer.
greedy Trash ! now they keep spamming useless notifications.
the second time this app kicked me off over false spam
terrible
can I create a profile? It doesn't let me saying I created others before... like please... giving it the last shot
ew
Please the management, should put more effort in the location and the nearby search is not working well.... this app is similar to HEESAY,.so please take some ideas from heesay, and make your app better.
very poor app, I did nothing or hardly used the app and they blocked/Banned me for nothing or able to create a new account. Never will get my support
I have telepathy on The Statue of Liberty
worst app ever i was on there since Saturday I didn't meet anyone alot of men didn't respect my age limit or body type and this app has fallen since 2011.this app is a shell of itself
+ 7 more in the clipboard copy
Sentiment summary
69%
Positive (4-5★)
6%
Neutral (3★)
25%
Negative (1-2★)