Review Insights · Google Play
JAFスマートフォンアプリ
一般社団法人 日本自動車連盟 · 11,986 ratings · ★ 2.9
2.9
★★★★★
11,986 ratings
🎯 Build a better version
Top complaints - extracted from 8 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"english"
5 negative reviews mention this · 63% of all complaints
★★★★★ "Picked JAF as it is supposed to have English language support. Well... the app doesn't. From what I can see the app is merely a way to serve ads to you. Unfortunately the app seems pointless." - Tainted Brain
2
"language"
4 negative reviews mention this · 50% of all complaints
★★★★★ "Picked JAF as it is supposed to have English language support. Well... the app doesn't. From what I can see the app is merely a way to serve ads to you. Unfortunately the app seems pointless." - Tainted Brain
3
"english language"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Picked JAF as it is supposed to have English language support. Well... the app doesn't. From what I can see the app is merely a way to serve ads to you. Unfortunately the app seems pointless." - Tainted Brain
📋 All 8 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Picked JAF as it is supposed to have English language support. Well... the app doesn't. From what I can see the app is merely a way to serve ads to you. Unfortunately the app seems pointless.
No idea if the app is any good. JAF apparently give support in English language. NOT in this app. Everything in Japanese. Setting up the app, you need a good password. All good, but it won't allow pasting of passwords from Password Managers. WTH! Trying to log on to the JAF My Page pushes you out of the app in to a browser and so far I've been unable to log in. As a gaijin the app is pretty much useless. From a security point of view, it is dreadful as it encourages use of simple passwords.
It would be really great if you can please launch an English version of JAF mobile application to make foreigners be able to use to the fullest of its services. Currently I am unable to use the app properly because of Japanese language version. Please consider a language update. Thank you.
login is painful, and disallows paste. discontinuing membership because of this app
🛑 このアプリケーションは、日本に住んでいるほとんどの人に役立つようにするために英語のインターフェースを必要とします 🛑 this application requires interface in English language to become useful to most people living in Japan 🛑
Would be useful if it was available in English
このアプリ、リリース前にテストしたのだろうか？ AOSPであるはずのPixel3ですら会員番号とパスワード入力フォーム部品へのフォーカスがおかしいし、そもそも入力できないので、会員証として利用できていない。基本的なことをテストしてないとしか思えないので、元の会員証アプリにもどしてほしいくらいである。
アクセス集中や通信エラーとのことで全くログインできない。
Sentiment summary
40%
Positive (4-5★)
10%
Neutral (3★)
50%
Negative (1-2★)