Review Insights · Google Play
JBL Portable
Harman Consumer, Inc. · 346,355 ratings · ★ 4.7
4.7
★★★★★
346,355 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"speaker"
6 negative reviews mention this · 43% of all complaints
★★★★★ "The website says it has my Flip Essential 2 on this app so I can update it. It does not have my speaker on the app and refuses to connect to my speaker. Horrible." - B B
2
"phone"
4 negative reviews mention this · 29% of all complaints
★★★★★ "does not find my flip6 despite it being attached via bluetooth to my phone." - Alex Tarlowski
3
"connect"
3 negative reviews mention this · 21% of all complaints
★★★★★ "The website says it has my Flip Essential 2 on this app so I can update it. It does not have my speaker on the app and refuses to connect to my speaker. Horrible." - B B
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The website says it has my Flip Essential 2 on this app so I can update it. It does not have my speaker on the app and refuses to connect to my speaker. Horrible.
JBL Boombox 4, you have to turn the lights off every time you turn the speaker on. if the app can make it so the lights stay off (because I don't use them they just waste battery) I'd give it more stars.
Needs to reestablish connection to this app way too often. speaker is awesome, app not so much. basically use speaker without the app.
no support for older models forced to buy new things to use this app. bad customer support
my product - jbl wind s3 is not included.... pity
does not find my flip6 despite it being attached via bluetooth to my phone.
My phone is connected to JBL Charge 6 via BT, I'm even listening to music out of the speaker, but this app can't find it. Garbage!
stereo connection is terrible. they never connect together
will not connect to my charge 6 no matter what I try. useless
i have a JBL grip speaker. good for the price however its a nightmare my wife and I use it and lets say I am playimg music and she s nearby , everytime she touch her phone or scroll down facebook or whatever it wont play on the speaker but it will interrupt my music amd I have to physically press play again its drivimg me crazy
ល្អប្រើ
Nice
If your boombox 3 is connected to any other device this app is useless. Even without other connections it's next too useless.
this speaker is always getting disconnected from the phone
Sentiment summary
93%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)