Review Insights · Google Play
Jerry: Insurance & Car Care
Jerry, Inc. · 16,458 ratings · ★ 4.5
4.5
★★★★★
16,458 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"insurance"
6 negative reviews mention this · 40% of all complaints
★★★★★ "downloaded it to see if I could find cheaper motorcycle insurance. only to find out that it will not allow you to search motorcycle insurance with the app. even though the beginning part states car, motorcycle!" - Riddick Fox
2
"quote"
4 negative reviews mention this · 27% of all complaints
★★★★★ "you get stuck won't let you get a quote" - Joseph Lawrason
3
"find"
3 negative reviews mention this · 20% of all complaints
★★★★★ "downloaded it to see if I could find cheaper motorcycle insurance. only to find out that it will not allow you to search motorcycle insurance with the app. even though the beginning part states car, motorcycle!" - Riddick Fox
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I can't e-sign to save my life.
you get stuck won't let you get a quote
WORTHLESS WASTE OF TIME DOES NOT GIVE QUOTE
no results
starts with a cheap quote then offer higher payment options instead of initial quote.
downloaded it to see if I could find cheaper motorcycle insurance. only to find out that it will not allow you to search motorcycle insurance with the app. even though the beginning part states car, motorcycle!
fraudulent business I'm working with some executives to have them sued took money from me for a payment and before the month even started they cancelled my policy and took my money and my payment before the month even started that's what happens when you make your payment on time that's why I advice people from Jerry don't make insurance policies with them they will take your payment and cancel your policy without refunding you back what they owe you
your online ads are so bad and insufferable I find myself hating even the actors smug stupid personalities. If the basic IQ of the Ads are this low I don't think I'd trust you to plunge my toilet let alone handle my car insurance. guess the plus side is you will go out of business soon and I can stop seeing this garbage out in front of me.
absolutely ridiculous you need the app to even view your quote after filling out all your information
All these reviews are so commercially perfect! every single review is an ad. The truth is once you sign up for Jerry, they will sell your data to every insurance carrier with whom they partner and you'll get phone calls from people trying to sell you auto insurance for the rest of your life. nobody's comparing anything. they're just selling your data to a bunch of brokers And then you can compare yourself from the thousands of spam phone calls you're getting.
Just referred me to a lot of other insurance agencies, didn't expect that 😕
its a lie, they dont find the lowest.
Just started no opinion yet
while you can get some good and cheap quotes watch out. they will send the incorrect information to the insurers and then you have to clean it up yourself. then they give you some AI run around.
Seemed promising, but honestly the DriveShield feature loves to flag EVERYTHING. I can drive smooth as a feather and follow speed limits perfectly on one trip and get told I harsh braked, accelerated, etc.. Yet I can do another trip where I go 5 over and get a perfect rating. The ratings are inconsistent and aren't accurate and that raises concern regarding my insurance rates, as I downloaded this to help get cheaper insurance.
Sentiment summary
87%
Positive (4-5★)
2%
Neutral (3★)
11%
Negative (1-2★)