Review Insights · Google Play
Jerry: Insurance & Car Care
Jerry, Inc. · 15,963 ratings · ★ 4.5
4.5
★★★★★
15,963 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"insurance"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Your price will change EVERY time you go to purchase insurance and they take FOREVER to process the policy. 👎👎👎" - Shona Young
2
"price"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Your price will change EVERY time you go to purchase insurance and they take FOREVER to process the policy. 👎👎👎" - Shona Young
3
"spam"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I would give o stars if possible, once u submit your phone number, you will automatically start getting Spam calls. And also, they will offer you an extremely low monthly price. Only to get to the part where you pay, and it claims that it r…" - Kala McBay
4
"offer"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I would give o stars if possible, once u submit your phone number, you will automatically start getting Spam calls. And also, they will offer you an extremely low monthly price. Only to get to the part where you pay, and it claims that it r…" - Kala McBay
5
"information"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I would give o stars if possible, once u submit your phone number, you will automatically start getting Spam calls. And also, they will offer you an extremely low monthly price. Only to get to the part where you pay, and it claims that it r…" - Kala McBay
6
"coverage"
3 negative reviews mention this · 14% of all complaints
★★★★★ "waste of time and be careful because they asking a lot of information to contact you later. not only that, they did not save me anything. I realized that I'm paying 40% less than their best offer. there are other trick is showing your savin…" - The Pro
7
"info"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I would give o stars if possible, once u submit your phone number, you will automatically start getting Spam calls. And also, they will offer you an extremely low monthly price. Only to get to the part where you pay, and it claims that it r…" - Kala McBay
8
"trying"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Ever since I tried to get cheaper car insurance all I get is spam texts and emails after trying the Jerry app. This app compares prices with insurance companies and tries to find the best rate, but if you live in California it's not worth t…" - Ingrid Bell
9
"quote"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Ever since I tried to get cheaper car insurance all I get is spam texts and emails after trying the Jerry app. This app compares prices with insurance companies and tries to find the best rate, but if you live in California it's not worth t…" - Ingrid Bell
10
"company"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Ever since I tried to get cheaper car insurance all I get is spam texts and emails after trying the Jerry app. This app compares prices with insurance companies and tries to find the best rate, but if you live in California it's not worth t…" - Ingrid Bell
11
"wouldn"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Ever since I tried to get cheaper car insurance all I get is spam texts and emails after trying the Jerry app. This app compares prices with insurance companies and tries to find the best rate, but if you live in California it's not worth t…" - Ingrid Bell
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Your price will change EVERY time you go to purchase insurance and they take FOREVER to process the policy. 👎👎👎
I would give o stars if possible, once u submit your phone number, you will automatically start getting Spam calls. And also, they will offer you an extremely low monthly price. Only to get to the part where you pay, and it claims that it ran your information one more time and had to increase your down payment. mine went from $43 dollars up to 110 its a scam !!!!!
just a search engine with ads prepare for unsolicited spam
waste of time and be careful because they asking a lot of information to contact you later. not only that, they did not save me anything. I realized that I'm paying 40% less than their best offer. there are other trick is showing your savings on a much less coverage
Jerry said no one's going to call somebody did call me so that was a lie what Jerry said
Ever since I tried to get cheaper car insurance all I get is spam texts and emails after trying the Jerry app. This app compares prices with insurance companies and tries to find the best rate, but if you live in California it's not worth trying. They gave me a better quote with my insurance but DENIED me a better rate. Not sure if this was an issue with the insurance company. They asked for debit card info as well, which I deleted once they said they wouldn't approve the better rate.
was forced to download app for no reason since it just immediately directs you out of it and back to your browser
the online site out right lies to get you to install the app.
there's no quote as low as it says, it is
not working out
I uploaded the documents they needed, it still wasnt good enough. I then chatted with an agent and they still wouldn't help. The quote was way above what the original site of the insurance company was.
the rates quoted were higher than I'm paying now for Less coverage. not sure what else to say.
This thing installed itself on my phone without my consent. Icky.
waste of my time. didn't get better rates actually gave me worse coverage than what I had.
this is not helpful at all! you got to show me annual policies not 6-month policies or else you're trying to rip me off! how do I know this? because that's exactly what happened to me twice so far with different insurance companies. I don't want to have to switch my insurance every 6 months so if you can't offer me an annual plan I've got no use for you.
Good luck trying to delete your information.
Couldn't completely fill out the info to even start using the app. it was full of errors that wouldn't let me move forward. Even got a call from them to help but the agent was really interested in helping me because ironically I hadn't filled out all of my info. Sigh pretty much wasted my time.
what a fkn joke changed the price 3 times before check out worthless fkn app started at one price ended 40 more than the first price do not recommend garbage company
too much info. supposed to be easy.
Can't get a definitive amount, $$.
I haven't been able to complete my application
not good, thank you
Sentiment summary
88%
Positive (4-5★)
2%
Neutral (3★)
10%
Negative (1-2★)