Review Insights · Google Play
Jersey Mike's Canada
Jersey Mike's Subs · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 8 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"order"
3 negative reviews mention this · 38% of all complaints
★★★★★ "As others have said, this app is completely useless. If you hit the back button or use a back gesture, instead of it taking you back to the ordering menu, it takes you back to the very beginning where you have to select your store and start…" - Mike Ebling
2
"work"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Half baked app. Where's the checkout cart? I added an item to order and before checking out I decided to see if any offers are available like Firehouse Subs has. No offers section so I decided to check out, I had to start all over again. I …" - Claudio Cividino
📋 All 8 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
useless
As others have said, this app is completely useless. If you hit the back button or use a back gesture, instead of it taking you back to the ordering menu, it takes you back to the very beginning where you have to select your store and start all over again. None of the items are saved in your cart.
Overpriced small sandwich order on app as pointed out ,does not work by design, share your info as reviewer said not necessary shove your points lame woke people they will not be around worst then sub places, just when you think cannot get any worst
mobile customers are treated as second class. you can order 30 minutes ahead and wait for half an hour behind customers who just came in
doesn't work....ever
no reason for a restaurant to require a phone number for setting a account.
App doesn't work
Half baked app. Where's the checkout cart? I added an item to order and before checking out I decided to see if any offers are available like Firehouse Subs has. No offers section so I decided to check out, I had to start all over again. I entered my item again, noticed the 25 cent bag fee for Edmonton so I looked for a way to indicate I don't need a bag, I went back a page and had to start over again. I gave up and went to Burger King because their app actually works.
Sentiment summary
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Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)