Review Insights · Google Play
JoyReels - Enjoy Short Dramas
JoyDream Limited · 26,880 ratings · ★ 3.2
3.2
★★★★★
26,880 ratings
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Top complaints - extracted from 67 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
27 negative reviews mention this · 40% of all complaints
★★★★★ "liars about this app, you should be sued all of you with all these apps, you say free stories without paying any money lie, free wifi lie, no commercial lie, this is false advertisement. every reel i have downloaded if you want to see more …" - Elizabeth Schodel
2
"watch"
17 negative reviews mention this · 25% of all complaints
★★★★★ "liars about this app, you should be sued all of you with all these apps, you say free stories without paying any money lie, free wifi lie, no commercial lie, this is false advertisement. every reel i have downloaded if you want to see more …" - Elizabeth Schodel
3
"scam"
13 negative reviews mention this · 19% of all complaints
★★★★★ "this app is being advertised as free for the 1st 48 hours but it's not they ask for money right away this is a scam" - LadyRaven “Valkyrie”
4
"coins"
13 negative reviews mention this · 19% of all complaints
★★★★★ "the stories are over priced and if you watch an ad for coins they dont give you the amount of the offer for watching the ad example it said it'll pay me 70 coins to watch and it only gave me 10 and the episode cost 94 coins other app episod…" - Kiausha Starks
5
"money"
11 negative reviews mention this · 16% of all complaints
★★★★★ "liars about this app, you should be sued all of you with all these apps, you say free stories without paying any money lie, free wifi lie, no commercial lie, this is false advertisement. every reel i have downloaded if you want to see more …" - Elizabeth Schodel
6
"episodes"
11 negative reviews mention this · 16% of all complaints
★★★★★ "the stories are over priced and if you watch an ad for coins they dont give you the amount of the offer for watching the ad example it said it'll pay me 70 coins to watch and it only gave me 10 and the episode cost 94 coins other app episod…" - Kiausha Starks
7
"story"
9 negative reviews mention this · 13% of all complaints
★★★★★ "liars about this app, you should be sued all of you with all these apps, you say free stories without paying any money lie, free wifi lie, no commercial lie, this is false advertisement. every reel i have downloaded if you want to see more …" - Elizabeth Schodel
8
"stories"
8 negative reviews mention this · 12% of all complaints
★★★★★ "liars about this app, you should be sued all of you with all these apps, you say free stories without paying any money lie, free wifi lie, no commercial lie, this is false advertisement. every reel i have downloaded if you want to see more …" - Elizabeth Schodel
9
"false"
8 negative reviews mention this · 12% of all complaints
★★★★★ "liars about this app, you should be sued all of you with all these apps, you say free stories without paying any money lie, free wifi lie, no commercial lie, this is false advertisement. every reel i have downloaded if you want to see more …" - Elizabeth Schodel
10
"episode"
8 negative reviews mention this · 12% of all complaints
★★★★★ "the stories are over priced and if you watch an ad for coins they dont give you the amount of the offer for watching the ad example it said it'll pay me 70 coins to watch and it only gave me 10 and the episode cost 94 coins other app episod…" - Kiausha Starks
11
"subscription"
7 negative reviews mention this · 10% of all complaints
★★★★★ "AI slop, much of it not even finished. App doesn't even work correctly with a subscription. I couldn't find joy here with a magnifying glass" - Jessica Burstrem
12
"watching"
7 negative reviews mention this · 10% of all complaints
★★★★★ "the stories are over priced and if you watch an ad for coins they dont give you the amount of the offer for watching the ad example it said it'll pay me 70 coins to watch and it only gave me 10 and the episode cost 94 coins other app episod…" - Kiausha Starks
📋 All 67 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
AI slop, much of it not even finished. App doesn't even work correctly with a subscription. I couldn't find joy here with a magnifying glass
liars about this app, you should be sued all of you with all these apps, you say free stories without paying any money lie, free wifi lie, no commercial lie, this is false advertisement. every reel i have downloaded if you want to see more of the story in one day you have to pay or you have to watch commercial just to get to the next chapter all friggin lies. I can't believe people would. e so stupid as to say it is all free, free means you pay nothing
False advertisement. Instagram advertisement said free for a day. I clicked the link, downloaded the app and it was not free. they wanted me to pay.
this app is being advertised as free for the 1st 48 hours but it's not they ask for money right away this is a scam
bait and switch. the ad said free and there is absolutely nothing free about this
their ads are lies. they advertise that you get a free 24 hours if you download the app. then they do not hold up their end of the deal. when you try to contact them they leave you hanging on the live chat for 2+ hours and counting.
This is the sorriest excuse for entertainment that I've seen so far! Too many free places to go to watch movies, short dramas... whatever. I'd give it a -5 stars if I could.
not free
good
just wouldn't open
lies not free expensive af ignore and delete the app
over priced episodes and over priced weekly almost 30$
Don't be fooled by so called "free ...". Other apps are way better as you are given 15-25 watch ads to unlock one episode without spending a single penny.
paid an nothing working nice scam
This app is a scam. i paid 1,060 pesos for weekly VIP, after i subscribe i only watch 29episode on a certain drama then it didnt go through. I asked help to their support but no answered! help me report this app!!!!!
requires heavy payment..report
to expensive .1 unlock story cost 100 coins.scammer!
SCAM! All the shows that I like are not complete!
This app had potential but its the worst app of all time. You cant views adds for coins just articles and you get the smallest amount of coins never the 25 or 100 they say. Its taking over a week to finish one short and cant wait to finish it so i can delete this trash app. I
need so much time to watch the ads and need to top up big amount worst 👎
they charge for coins in 90 seconds clips of movies you will spend over a hundred dollars on one movie that is only 118 minutes long app runs like a scam for money not offering enough content for pricing. cheaper to take a date to movies with treats than to finish a show on here.
you only can receive check in coins not seeing ads or doing tasks as promised.
dis is by far the most expensive and worthless app compared to all the other apps, their ads for coins don't work properly and never get what's promised. and the LAG on videos is the killer. I would not recommend this app. other apps are cheaper and they actually work with no LAG
Ad said free for 24 hours, why asking for coins? Haven't even watched for an hour. Deleting this App.
No bonuses ever received for watching videos
said they were giving 24 hours for fee, they are not. if I could give less then 1 star I would
this apps is scamers asking money for watching but all drama is copying to others dramas apps free 😡😡
giant money grab, and continual errors like a species titles changing, disappearing pregnancies, not worth the data or battery it used.
Impossible to cancel subscription. Ended up canceling credit card to stop payments.
scam! Don't bother downloading. shady sales. Had to contacted Google play store because of the unresponsive and unfollow able instructions. still never got a response from anyone contacted to this app and all email addresses are fake, no real email addresses.
The Battle Queen series stops at episode 100 without an actual ending. why spend so much to not see a full show?
I have seen several different parts of the story and it forces me to buy each piece in order instead of letting me skip an episode if I can tell I have already seen it. it is also way over priced. The ad I saw said free to watch and it obviously isn't free which is false advertising.
Advertised all episodes free for 24 hours. it's a lie. Totally false advertising. Do not waste your time. Reporting.
LIERS FALSE.ADVERTISING They're advertising on Instagram, specifically said that there was free content for a limited amount of time. Full stories like watching a full feature film with no expectations to pay, but every single story I have watched. It has asked me to pay by episode 7. I would have never downloaded this if I thought I'd have to pay stupid amounts of money. It's false advertising, and I just will never download it again, because I don't trust it or believe what they say anymore.
I paid for a subscription and it only gave me coins I guess cause after not even one series it asked me to re-up? I tried contacting customer service multiple times with no avail!!! SCAM!
CAN'T CANCEL SUBSCRIPTION! I have reached out to customer service multiple times, feedback and other methods that the app states but you can't cancel through because the subscription does not show up on Google Play so I have now escalated the situation and have contact Google and Google Play to get customer service to let them know what's going on I've already been in contact and let them know to follow through that they have an app on their platform that is scamming people Joyreels
ad said free watching but its not free. you have to pay $15/week. it is a scam. dont download
I just paid 180kr it's says for 1 week but I just wach few episodes and I can't watch it all I need to pay again. This is scam. Never again 😡😡😡
I paid for a week and the app will not allow me to watch past the previews.
please unsubscribe me at once. you keep taking money from me where I didn't have the money to pay my bills
Takes away your unlocked chapters so you have to constantly pay to reopen the same chapters. total scam.
sucks, money grab
app is slow. ad i came from said full story was free but its not.
RUBBISH! Free for 24hrs my rear end! this is why I dontvtrust these short story apps, sadly sometimes, not often, a storyline will have me intrigued... no free 24hr pass, so, delete it is! the stories have interesting plots... sometimes. i will look them up on free sites OR maybe just go to the library, better plots and storylines regardless!
they are theives not likes the others i chose the weekly plan which is clear its WEEKLY, after watching 20 episodes they ask for more money to top up for the episode after SCAMMERS, I will dispute my charge bunch of thieves.
reels are interesting, though many are terrible when it comes to talking coherently. the worst part is that after you subscribe, they won't let you UNSUBSCRIBE without jumping through miles of hoops and red tape, even though they claim that you can unsubscribe at any time. not worth the hassle. UPDATE: I have been asking for a week to "unsubscribe" as I cannot do it through the app or the play store like they think I can. and I have not been given an answer. they really are terrible.
won't let me cancel
Way too expensive and you can only watch videos for coins, not episodes. 96 coins per episode.
garbage,poor quality AI , crashes constantly. Hard to cancel.
Some of the stories are extremely inappropriate and also shows an extremely misleading information
+ 17 more in the clipboard copy
Sentiment summary
52%
Positive (4-5★)
5%
Neutral (3★)
43%
Negative (1-2★)