Review Insights · Google Play
JoyReels - Enjoy Short Dramas
JoyDream Limited · 25,292 ratings · ★ 3.6
3.6
★★★★★
25,292 ratings
🎯 Build a better version
Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
12 negative reviews mention this · 31% of all complaints
★★★★★ "way too many issues freezes won't give coins even when you read or watch ads when you try to link to Facebook or other sites will not give coins. Needs a lot of adjustments. Not worth the stress and aggravation to watch short videos" - Edna May
2
"free"
6 negative reviews mention this · 15% of all complaints
★★★★★ "I spent WAY too much money on this app. After 2 stories, all the others looked & sounded horrible. Wish I could have seen the first episodes free so I could decide if I wanted to pay." - Karen K
3
"coins"
6 negative reviews mention this · 15% of all complaints
★★★★★ "way too many issues freezes won't give coins even when you read or watch ads when you try to link to Facebook or other sites will not give coins. Needs a lot of adjustments. Not worth the stress and aggravation to watch short videos" - Edna May
4
"money"
5 negative reviews mention this · 13% of all complaints
★★★★★ "I spent WAY too much money on this app. After 2 stories, all the others looked & sounded horrible. Wish I could have seen the first episodes free so I could decide if I wanted to pay." - Karen K
5
"episodes"
5 negative reviews mention this · 13% of all complaints
★★★★★ "I spent WAY too much money on this app. After 2 stories, all the others looked & sounded horrible. Wish I could have seen the first episodes free so I could decide if I wanted to pay." - Karen K
6
"worth"
5 negative reviews mention this · 13% of all complaints
★★★★★ "way too many issues freezes won't give coins even when you read or watch ads when you try to link to Facebook or other sites will not give coins. Needs a lot of adjustments. Not worth the stress and aggravation to watch short videos" - Edna May
7
"episode"
5 negative reviews mention this · 13% of all complaints
★★★★★ "I spent WAY too much money on this app. After 2 stories, all the others looked & sounded horrible. Wish I could have seen the first episodes free so I could decide if I wanted to pay." - Karen K
8
"shows"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Having problems... I paid for 1 week and everything was fine. I then resubscribed, the app shows my payment credit, but I have to watch commercials in order to watch episodes... what went wrong? Please update and give me credit for days I h…" - Rachel Davis
9
"horrible"
4 negative reviews mention this · 10% of all complaints
★★★★★ "I spent WAY too much money on this app. After 2 stories, all the others looked & sounded horrible. Wish I could have seen the first episodes free so I could decide if I wanted to pay." - Karen K
10
"give"
4 negative reviews mention this · 10% of all complaints
★★★★★ "way too many issues freezes won't give coins even when you read or watch ads when you try to link to Facebook or other sites will not give coins. Needs a lot of adjustments. Not worth the stress and aggravation to watch short videos" - Edna May
11
"story"
4 negative reviews mention this · 10% of all complaints
★★★★★ "This app sucks it says, follow Instagram. So I went on Instagram, followed it. Do I get my points? HELL no, you only have 18 chapters in this thing. I get down to 13. I'm told I have to pay you. Are you Crazy. I don't need to know the rest …" - Judy “Sweet Angel Face” Bartels
12
"week"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Having problems... I paid for 1 week and everything was fine. I then resubscribed, the app shows my payment credit, but I have to watch commercials in order to watch episodes... what went wrong? Please update and give me credit for days I h…" - Rachel Davis
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I spent WAY too much money on this app. After 2 stories, all the others looked & sounded horrible. Wish I could have seen the first episodes free so I could decide if I wanted to pay.
way too many issues freezes won't give coins even when you read or watch ads when you try to link to Facebook or other sites will not give coins. Needs a lot of adjustments. Not worth the stress and aggravation to watch short videos
The coins needed per episode/reel varies so you can't be sure if $20 worth can even unlock 1 full series. It's just not worth the money.
This app sucks it says, follow Instagram. So I went on Instagram, followed it. Do I get my points? HELL no, you only have 18 chapters in this thing. I get down to 13. I'm told I have to pay you. Are you Crazy. I don't need to know the rest of the story. Cause all your stories are all the same just saying. You just change the people in them. The same story over and over and over and over and over and over, again, I guess I should be nicer.
sending me to other apps to watch ads
unable to unsubscribe. they're just stealing my money now.
I would give more stars if you wouldn't lie about free dramas
I was charged for the app starting in January but I never downloaded the app or even watched a story until May 2, 2026 and I have uninstalled the app because the cost of $19.99 is steep for what is provided. As of today May 4, 2026 it's uninstalled but when trying to cancel the subscription with the directions that were text to me nothing shows up for a person to stop the subscription. Very disappointed.
app is a scam
Horrible App and horrible company! I apparently was subscribed when I only paid for coins. and didnt realize it until the billed me 15 DOLLARS! And and when I cancel my subscription the same day and request a refund they Ignore me!
I have tried to cancel they keep taking money. the bank can't help
Complete scam. with weekly subsricption you wont be able to watch even 1 drama. dont subscribe
worst add display. movies are good but you have too read huge articles too get 1 eppisode unlocked
it will cost you an average of £30 to watch one reel you could go to the cinema for that 😂😂
to much cost for each episodes. when compared to other
I have tried for 2 months to cancel and im still being charges 19.99 a week
So far, it had a good story with the 3x large wife, but then it asked you to do tasks in order to watch It. I am uninstalling. I'm not doing that. i'm going to give it one more shot. this time I was watching billionaires daughter has a second chance. I saw 14 episodes on a commercial, and I can't even get past level 10 without watching 3 commercials. Then I had to visually watch three pages of ads and after I watched the next episode I had to watch another commercial. this is ridiculous. 😡😡😡
Paid the $14.00 Week fee and halfway through a movie, its telling me to put some more money. Scam? I say yes! There are better vertical apps that are not scams. One star is being generous. Uninstalled.
It was horrible I hated it why the heck do I have to buy coins?First of all, I hate having to watch ads.I had a one and two ad, and it took me freaking forever
False Advertisement, stating 100% free!
can't watch shows. ad unlock option requires 9 ad tasks per episode. not "free" if it costs me 5 minutes of ads to watch 30s of video
been waiting since 15th of April for my coins. done all they asked still no points thus happens all the time. waiting for refund then will close this app out
shows are ok. but earning episodes and rewards is nearly impossible
This app just ain't right. Not worth the download.
lies and very expensive
horrible
Not worth buying credits and you spend more time watching ads or completing the ad requirements to get through a very short episode. 100% not worth it
expensive
cute shows, unfortunately, it's completely ruined when you don't buy, you're forced to spend more time scrolling through useless garbage once it's decided that adds aren't making you purchase, thus scrolling much more than viewing after the 3rd story. NOT WORTH PAYING OR SCROLLING.
worse app ever.absolute rip off
it's not for free like y'all said for get about it i won't watch it every again
My problem with this app is they want you to buy coins to watch their short dramas. I bought 1200 coins and couldn't even finish one drama using them. Very expensive for what you get. Frankly, this app is a rip off. There are better ones out there.
Having problems... I paid for 1 week and everything was fine. I then resubscribed, the app shows my payment credit, but I have to watch commercials in order to watch episodes... what went wrong? Please update and give me credit for days I had to watch comercials!
This is rubbish. We pay for a weekly subscription but can't even finish one season.
Where's the adverts for free viewing?
like the stories but I don't think you should have to pay when the stories when they are getting excited, that how they get you.
this is getting annoying! the button says "watch an ad to unlock", not read three articles & complete 5 tasks to unlock!
I watched an ad of a reel that seemed interesting. However, the app doesn't have a subscription method that allows for unlimited watching by the week, month, or annually. And there was no price listed for the next episode until you click on it, meaning you can't tell how much the reel costs in total. The bit I watched looked ok, but I'm not willing to spend an undisclosed amount to watch the whole thing. Renting a movie is pretty cheap in comparison.
bakwas
Sentiment summary
64%
Positive (4-5★)
3%
Neutral (3★)
32%
Negative (1-2★)