Review Insights · Google Play
JustPlay: Earn Money or Donate
JustPlay GmbH · 1,618,350 ratings · ★ 4.4
4.4
★★★★★
1,618,350 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
11 negative reviews mention this · 24% of all complaints
★★★★★ "The amount of ads is ridiculous in the games. Pass a level, 2 minute ad and sometimes you can't get out of the ad and have to force close the game. Really annoying." - Stella Cottam
2
"games"
10 negative reviews mention this · 22% of all complaints
★★★★★ "The amount of ads is ridiculous in the games. Pass a level, 2 minute ad and sometimes you can't get out of the ad and have to force close the game. Really annoying." - Stella Cottam
3
"play"
10 negative reviews mention this · 22% of all complaints
★★★★★ "i hate when im doing well and then the app requires facial recognition and then tells me i am already associated with another account. how do i fix this??????? this is the same issue i have had in the past as to why i deleted my accout and …" - Crickette Vampiress
4
"playing"
8 negative reviews mention this · 18% of all complaints
★★★★★ "i hate when im doing well and then the app requires facial recognition and then tells me i am already associated with another account. how do i fix this??????? this is the same issue i have had in the past as to why i deleted my accout and …" - Crickette Vampiress
5
"every"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Yes, it pays. However, you gotta think about the cost. It is chock full of ads every 30 seconds. Can't even finish a single level without watching 3-4 ads. I'd say for every $1 they pay me, they earn $1000 in ad revenue." - Haidyn Daniel
6
"cash"
6 negative reviews mention this · 13% of all complaints
★★★★★ "won't let me cash out" - Jose Martinezz
7
"earn"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Just a pure waste of time! They are just milking you by having you watch many ads for them to earn from you! Yes, you earn, however, you'll only get a few pennies, while they're earning so much from you!" - Jerald Ivan Lex Canoy
8
"money"
5 negative reviews mention this · 11% of all complaints
★★★★★ "not as advertised no money as promised" - Michelle McHattie
9
"watch"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Just a pure waste of time! They are just milking you by having you watch many ads for them to earn from you! Yes, you earn, however, you'll only get a few pennies, while they're earning so much from you!" - Jerald Ivan Lex Canoy
10
"scam"
5 negative reviews mention this · 11% of all complaints
★★★★★ "The Loyalty program Rules doesn't make sense because it said that the rewards/money you earned is US dollars! but when I received mine it's not, it's a peso! It's a totally scam!" - Aumentar, Cyren Mae G.
11
"coins"
5 negative reviews mention this · 11% of all complaints
★★★★★ "I'm dropping my rating to 2 stars the payouts are getting worse and worse. I can get the same amount of coins on playwell and make more, and I've recommended this app it was my go to app up till now, but i think I'm having a change of heart…" - Orlandus Nance
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it should have completed both the $2 and $10 task. It only completed the $2 task.
not as advertised no money as promised
way to many ads your commercial is false advertising.
i hate when im doing well and then the app requires facial recognition and then tells me i am already associated with another account. how do i fix this??????? this is the same issue i have had in the past as to why i deleted my accout and stopped playing .
won't let me cash out
The amount of ads is ridiculous in the games. Pass a level, 2 minute ad and sometimes you can't get out of the ad and have to force close the game. Really annoying.
Just a pure waste of time! They are just milking you by having you watch many ads for them to earn from you! Yes, you earn, however, you'll only get a few pennies, while they're earning so much from you!
The Loyalty program Rules doesn't make sense because it said that the rewards/money you earned is US dollars! but when I received mine it's not, it's a peso! It's a totally scam!
I finished a Viking Rise task from offerwall but my rewards did not reflect. I submitted a ticket multiple times and waited patiently but they did not help me.
game sucks u play n play just to earn 20 cents play all challenges for 40 cents
started off good, then I had a total of around $9 bucks tried to cash out for 4 days emailed and used the help section got no help at all uninstalled the app to reinstall it and apparently I lost the $9 I had got no help thru email or the apps help section I used to play a lot not no more.
this app is fun but it doesnt payout like it should ive been playing for awhile and I only made 39 cents big whoop this games whack
You can make money here if you have absolutely no life. Not very much though. Just find another way to make money! Don't follow any incentives. I spent two days with the promise of $20 and I still haven't received it.
Scam I cannot Cashout i wait for the timer to stop and click but says wait again 🙄
I played this game for over a year. I love the game. it had an update, and now I can't access it at all anymore. tried uninstall and reinstall. still doesn't work. it says there is an issue connecting to their servers. I can play games, but I no clue what I'm accumulating. I had at least $64 in there, and now I get nothing. no response from an email sent to the creator.
misleading
I have been playing this app for over 5 years or more and now they are not what they used to be. I guess it's just part of this last days of this world. all they give you is peanuts AKA pennies when you work for so hard for so many hours and watch too many ads this app has gone way downhill
Updated review from 5/27/2025: The ads are OUT OF CONTROL!! I gave this app 5 stars when I started using it. I cannot give it more than 1 star now because of the ads. I know that they are necessary, but now they've got me watching an add just to get to the main screen!! They are running ads in the corner during games. there is an ad after every single board. its out of control. they do pay though I gotta give em that!
for the past week now I played the same game trying to earn my points and there's a malfunction with the game or something I continuously send these people screen recordings of me playing the game and I still haven't been giving my points
OMG, you have to buy things in the app for the game your paying within this app, and you can't withdraw anything and it's just the same BS, AD after AD and gets you nowhere. After seeing all the things I had to buy to just get a supposed $100 payout, I had to spend $50 (which I don't have). Took this BS off my device as again SCAM!!!
sucks
so there is no instant withdrawal. you have to wait four hours the first time. will amend this if this app cheats me further
absolute scam. the BIGGEST scam. promises MASDIVE amounts and only gives you pennies. waste of time. do not download. I was first place in the so called "share of $100,000"... that dint give you anything for it...absolute scam!!! SCAM SCAM SCAM SCAM SCAM!!!! IF I COULD GIVE THIS NEGATIVE STARS, I WOULD!!!! ABSOLUTE SCAM!!!!
you have to earn a bazillion coins to earn 50p. so annoyingly frustrating
you will notice that its 1 star now. im going to post videos of all my spins for everyone to see so you will know its not worth it. All spins is a cent or 2. it lands on the same thing every single time so it's rigged and you will see that. Also never one time won any of the drawings. im a working man so I cant play games all day that pays nothing so its not fair to us working people. The ads are mostly scam company's that steal your money. Im working on having this shut down for fraud.
to me it's fake u will only get like a few cents every 3 hours when I had it B4 it took me like 3 weeks to even get a dollar no matter how long I was playing
I will leave a good review when I see some cash deposit in my account. Until then these games and apps are both nothing but lies
I opened and used my Google wallet. and now my just played decides that it's don't recognize my email account like I'm a first-time user so I lose all funds that I've already won. and owd.
games are fun but you cant even get through one round without it being interrupted with commercials
I've earned over 8 million coins in the game but my cash out is only $3. My friend who has the same app was able to cash out $9 for only 4 million coins....
too many adds you should say watch adds and earn 2bob waste of time
EDIT:NOT ENOUGH SPACE FOR ALL ISSUES! developers have same response for all pretty much. 5,535,904 coins THE REWARD: .33 MYTIME IS VALUABLE WAY TOO MANYADS! 3-4-5 clicks 2 get back 2 game. I timed it watching ads more than actually playing. Didn't use to be like that pop up in middle of game. Earning tokens a joke 0 diamonds awarded, I spun 18 times in a row and got coins 2K or cash .01 - .03 THAT'S IT! CHALLENGES 8 games completed gets you .24 WASTE OF TIME! FALSE ADVERTISING WITH YOUR BIG$$ AD
STOP PLAY 50 BILLION ADDS WELL IN THE MIDDLE OF THE GAME MORE ADDS THEN THERE IS GAME TIME..... YEAH you get little bits of money here and there but more ADDS then anything
usually it does an ad then let's play until my next level now it does one every time you move it doesn't even play it
It pays so little after so many hours and it's so misleading
if it would let me play the games I might enjoy it unfortunately I do not want to watch three commercials every time I try to open the game and no I do not want to sign up for Temu. also the ads are ridiculously long if I don't want them in the first minute the next 30 seconds is not going to change my mind. when you have to watch an ad to log in, there are too many ads
I'm dropping my rating to 2 stars the payouts are getting worse and worse. I can get the same amount of coins on playwell and make more, and I've recommended this app it was my go to app up till now, but i think I'm having a change of heart 🤦🏿♂️ deleted the app finally it's gotten to where it's not worth my efforts.... anymore......
this app was awesome until it all of a sudden ain't available where I'm at
Yes, it pays. However, you gotta think about the cost. It is chock full of ads every 30 seconds. Can't even finish a single level without watching 3-4 ads. I'd say for every $1 they pay me, they earn $1000 in ad revenue.
The game app would be ok, if it weren't for all of the ads.You get to play twice in one game and it interepts you with an ad. I really don' like playing it.
hirap ng facescan nyo kahit sakto ang angle ng mukha
everytime I get a high amount of coins they disappear before cash out not worth the time or space on my phone
This App has glitches. It will randomly stop allowing me to accumulate points until the next payout period even when I play multiple games. When I tried to get help within the App, all I got was an AI automated chat bot. So I don't see the problem getting solved other than posting my grievances here. Hopefully this helps.
Pays well at first, then reduces it to pennies, if you can even play a game bc the ads force their way into your game every 5 seconds. Constant unwanted ads. They put a button for you to get $ "boosted" if you watch more ads and if you don't press it or X it off, the ads come on anyways. You don't even get a choice. Not sure if it's worth playing anymore.
not enough variety
Sentiment summary
84%
Positive (4-5★)
7%
Neutral (3★)
9%
Negative (1-2★)