Review Insights · Google Play
JustPlay: Earn Money or Donate
JustPlay GmbH · 1,530,646 ratings · ★ 4.4
4.4
★★★★★
1,530,646 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"games"
8 negative reviews mention this · 27% of all complaints
★★★★★ "I'm editing to show just how disappointed I really am , one week of winning the weekly drawing, my share of 100 k in 2nd place was 5$ biggest waste of my time. I can do that in a day with this app. I was recommending this app and if you nee…" - Wendy Kirchner
2
"play"
8 negative reviews mention this · 27% of all complaints
★★★★★ "I am extremely unhappy with this app at this point. I haven't put any effort into any of the gem collecting challenges or the weekly tournaments until now and I am so disappointed with the outcome. Your advertisement says "finish in the top…" - Roberta Larranaga
3
"been"
8 negative reviews mention this · 27% of all complaints
★★★★★ "been playing this app for a while now and everything was going okay. I didn't make a lot of money but you have to play like 10 games at 10 levels each to get like a quarter. well all of a sudden, I don't know if you upgraded your app or wha…" - Jeanie Rose
4
"money"
6 negative reviews mention this · 20% of all complaints
★★★★★ "This used to be one of the best apps to pay out. I can't say that anymore. You have to take a selfie and every time I have tried, after going through their hoops to get it right, I get an error message and no money. I don't recommend it any…" - AK Syndergaard
5
"coins"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Why have the payouts gotten so ridiculously small? I average two million coins and get six cents. No long we r worth the effort." - Jody Beasley
6
"playing"
5 negative reviews mention this · 17% of all complaints
★★★★★ "I am extremely unhappy with this app at this point. I haven't put any effort into any of the gem collecting challenges or the weekly tournaments until now and I am so disappointed with the outcome. Your advertisement says "finish in the top…" - Roberta Larranaga
7
"hours"
5 negative reviews mention this · 17% of all complaints
★★★★★ "This app is a time stealing scam, I earned ~ $2.30 for doing maybe 30 minutes of tasks, so I decided to spend 3 hours 'playing' the ad riddled 'games' that this app functions from; I put in good effort, and I earned 80 cents for 3 hours of …" - Isaac Camp
8
"another"
5 negative reviews mention this · 17% of all complaints
★★★★★ "since they've installed the verification to cash out I have been stuck. it keeps telling me error it won't let me cash out. it won't even let my loyalty coins go to increase earnings. I have contacted support several times and AI Justin kee…" - Rebecca
9
"cents"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Why have the payouts gotten so ridiculously small? I average two million coins and get six cents. No long we r worth the effort." - Jody Beasley
10
"effort"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Why have the payouts gotten so ridiculously small? I average two million coins and get six cents. No long we r worth the effort." - Jody Beasley
11
"week"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I'm editing to show just how disappointed I really am , one week of winning the weekly drawing, my share of 100 k in 2nd place was 5$ biggest waste of my time. I can do that in a day with this app. I was recommending this app and if you nee…" - Wendy Kirchner
12
"place"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I'm editing to show just how disappointed I really am , one week of winning the weekly drawing, my share of 100 k in 2nd place was 5$ biggest waste of my time. I can do that in a day with this app. I was recommending this app and if you nee…" - Wendy Kirchner
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Why have the payouts gotten so ridiculously small? I average two million coins and get six cents. No long we r worth the effort.
This used to be one of the best apps to pay out. I can't say that anymore. You have to take a selfie and every time I have tried, after going through their hoops to get it right, I get an error message and no money. I don't recommend it anymore.
I'm editing to show just how disappointed I really am , one week of winning the weekly drawing, my share of 100 k in 2nd place was 5$ biggest waste of my time. I can do that in a day with this app. I was recommending this app and if you need a little bit of money each day, I at least get a pack of cigarettes from it, it's mindless easy games. but win big... good luck. it probably won't happen
it said the top trophy collector would win $1000 and also said top 5 would win part of 100k i was in first and I only got like 3 or 4 dollars I grinded for 4 days and nights they lie on there events and most of there challenges
I am extremely unhappy with this app at this point. I haven't put any effort into any of the gem collecting challenges or the weekly tournaments until now and I am so disappointed with the outcome. Your advertisement says "finish in the top five and receive your share of $100,000. I was in first place for this week's tournament and received only $3.48. That is absurd considering the amount of time I put in to playing games. I am seriously thinking about deleting the app
I got 3rd In the $100k winning tournament where 5 winners split $100k and 3rd place got me $1.18 that was my second time on a tournament you people will be sued if this stuff doesn't get fixed YOU LIARS!!!
This app is a time stealing scam, I earned ~ $2.30 for doing maybe 30 minutes of tasks, so I decided to spend 3 hours 'playing' the ad riddled 'games' that this app functions from; I put in good effort, and I earned 80 cents for 3 hours of focused task completion. I was blown away with anger so I went to put in a support ticket, I was confronted with a bot that offered extra money for 10 minutes on a new game, I completed it and more and I got 7 cents. Makes me want to puke, reporting this app.
It's a scam. I played for three hours for boosted coins, got 18k coins, just for it to void it and offer me like 30 cents. All those hours playing just for that. This app is just wasting your time, don't get fooled.
very unreliable connection, can only make pennies a day, totally not worth the effort, dont waste ur time downloading
been playing this app for a while now and everything was going okay. I didn't make a lot of money but you have to play like 10 games at 10 levels each to get like a quarter. well all of a sudden, I don't know if you upgraded your app or whatever, but it seems to loop with the ads that interrupt your game and it keeps on looping and you can't finish the game. I don't know what the problem is.
BAD APP ALWAYS WAITING TWO HOURS
I BEEN playing this app for more than 3 years... this app is done rip. been a week in a half. no more click red blue and green on rewards to earn earning... for big rewards... its cooked rip
Trash app. For every breath you take, you'll get an ad. If you have a problem, too bad! because customer support is absolutely non-existent.
5 million coins got $2.94 scammy beware
Ads... adsss.adsss you will play recommended games , after level 1 or more then adss , it would have been better to play without adsssss
AI says and I can confirm; It’s essentially the digital equivalent of picking up loose change in a parking lot while the lot owner takes a 20% cut. Most of those "play-to-earn" apps rely on a model where the vast majority of the ad revenue generated by your playtime stays with the platform, leaving you with pennies for hours of gameplay..... so thanks for being greedy pigs.
Been using it for quite a while now but the web offers on tapjoy are just broken, now they won't even show, it's been like 3 days already and I haven't gotten any new web offers.
I haven't been earning token for completing task on the carousel tried contacting support and heard nothing
can someone please.get in touch with me my game froze and could.not get back on so i had to uninstall and reinstall to get play to work.i had $28.47 saved up.and over 11 million coins. im not lying i shouldn't be penalized cause the game crashed and the reason i had so many coins is because the times would reset and the coins just stayed and.it kept doing that so please help me this aunt right and it is so hard to talk to someone
since they've installed the verification to cash out I have been stuck. it keeps telling me error it won't let me cash out. it won't even let my loyalty coins go to increase earnings. I have contacted support several times and AI Justin keeps telling me to update, I have. IT'S saying I have been associated with another account with the same name, I need somebody else to use to verify my account cash out. instead of helping me fix the problem, it's ridiculous waste my time anymore I'm deleting
PLAY AT YOUR OWN RISK !! Look up on Google why & how many lawsuit does Just Play has & had ... also I noticed a lot of people from Mexico just like myself didn't get paid the correct full amount I earned $78.16 in American money instead they sent me $ 78.16 in Mexican pesos which is equal to around $ 4.52 in USA money huge difference it's been 5 months I left messages payout screenshots as proof with my player ID # many times already I haven't had any response sux I know
i was about to cash out but it always says wait for 2 hours or something then when 2 h is done another hours again.til the points i save is gone.be aware this app is literally doing bad
what happened to this app? it has never been good. but 4.5m points converted into 0.55 ? turned into another scam app
you have to download the games and payout seems out of reach 😞
Here's the truth we don't get paid to play games that's the psychology they fool us with they really pay us pennies to watch tons of ads & while they keep most of the profit they also sell our data & private info & lie about it then to top it off we get ripped off I live in Mexico & I made $ 100 USD but instead payed me $ 100 MXN PESOS which is equivalent to $ 5.79 I tried e mailing them & replied not to e mail them to use help on the app well no one gets back only a goofy bot named Justin.
takes ages to get anywhere, far too many ads in games
There was a weekly tournament that promised top 5 winners high payouts from $100,000. I played my but off this week , got first place and received $3.45. What a joke.
love how they say download from this link and get a bonus and play for this long and get this and you can cash out ya what a joke your a scam to thanks for wasting my time too 3hrs made 40 cents didn't even get the download welcome bonus
I just readded this game. It was good when I played a year ago,now it's ridiculous! I get you need adds to pay,but when I finally get into a game,I dont even get to start it,and I'm in another ad. Not worth the little bit of money when you can't even play a game. There are so many ads. I'd actually like to play the game. occasional ads is one thing, but all adds and no game is a waste and not worth the frustration for the little change they give you. no thanks, my blood pressure is high enough
lead on to believe I COULD WIN J0AD 899, COULD NOT CSH IT IN, FORCED BACK TO GAMBLE...TO STRUGGLE TO WIN, ONE APP AFTER ANOTHER, STADLY LOOSING
Sentiment summary
84%
Positive (4-5★)
7%
Neutral (3★)
9%
Negative (1-2★)