Review Insights · Google Play
KakaoTalk : Messenger
Kakao Corp. · 3,277,489 ratings · ★ 2.6
2.6
★★★★★
3,277,489 ratings
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Top complaints - extracted from 51 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Since a few updates back, around the time they added the friend typing indicator, it takes for every to send photos even with strong wifi or data connection. The addition of ads showing up on both Friends and Chat tabs is obnoxious." - Leona
📋 All 51 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I agree with their restrictions but when mistakenly deleted and then installed they would keep you on verification.. even if it's their error.. not share you.. how long your account is kept like that.. issues with customer service.. cannot email.. I could do web login but there is nothing more than a complaint etc
because they don't want to let you talk about sex or your Venus or anything. super lame. trying to make it fun gets you kicked out but who cares if you get banned because the service sucks because they ban people for having fun.
not working in India
아니 누구 대가리에서 나온 생각이냐 친구 플필 업데이트 되면 프사와 배경 전체적으로 보는게 좋은건데 뭔 인스타 스토리 보듯 해놓은거냐 개발자야 까라는데로 깐거고 누구 대가리에서 나온 생각인진 모르겠지만 이럴거면 인스타에 취업해라
It doesn't work to sign up because of text SMS. Come on, it's 2026!
good
I was not able to create accounts
terrible sign up process. If only for Koreans? why release it to others?
카카오톡 링크 UX는 진심으로 개짜증납니다. 기본 브라우저로 바로 열면 끝날 일을 굳이 인앱브라우저에 사용자를 가둬놓고, 사용자가 매번 점 세 개 눌러서 다시 브라우저로 나가게 만드는 구조가 너무 비정상적입니다. 불편하고 답답하고, 쓰면 쓸수록 왜 이런 기본적인 선택권도 안 주는지 혐오감만 듭니다. 메신저가 아니라 사용자 짜증 유발 앱 같습니다. 그리고 의견 남기면 뭐하나 싶고, 개뿔 뭐 바뀌는 것도 없습니다 ㅋ
I can't sign up or did this app become or Koreans!?
Unfortunately, no one can safely upload their photo because there are perverts on the app who steal pictures. I hope you can add a feature that prevents anyone from taking a screenshot of profile photos
숏폼 없애주세요. 아예 구독하면 광고 숏폼 안뜨게 해주시면 좋겠네요.
Kakao as a sub device doesn't work properly... on my Galaxy tab it clearly understood it was to be used as a sub device. Now that I am using a Lenovo tablet, it does not let me use it as a sub device for my phone.
the best of the best support of Kakaotalk, I have not received any replies from Kakao support even I submitted my issues twice on Kakaotalk question, my issue is still there, number 1 support in the world.
업데이트 전이 훨씬 낫습니다
Verification bad, Instagram works but Kakaotalk verification sucks.
I hate this when I install it said update it and I was all up to date fix it or I will uninstall
won't let me change my phone number love this app tho. Added to my collection of chat apps. Yellow is not really my color but it's still really great for any kind of texting.
I can't do verification no matter how many times u tried.. they already Charged me ₹60 by now still not working.. trash app from my point of view
I can't log in
별점 반개 줄수없나 . 피드 그만 띄어라 진짜. 쓰레기만도 못하네
Thanks for the ChatGPT integration I never wanted
전 계속 카톡 사용하고 싶은데 계속 그만 사용하라는 압박을 받고 있네요 ㅠ 카카오 임원진들 제발 사용자들 불편하게 만들어서 떠나게 만들지 말아주세요 ㅜ
Can not open
대댓글이 왜 원글이 태그되게 만들어놨는지 도대체 이해할 수 없음. 이 기능 업데이트한 사람은 카톡 안 쓰나? 진심 짜증스러운 기능.
친구창 기본으로 돌려놨다가 다시 개같은 sns 피드를 메인으로 해놓네? 개카오톡아 니들은 sns가 아니라 메신저라고. 돌려놔라. 0점 줄 수 있으면 0점이다
not good
카카오톡 업데이트 안 되잔아!
it keeps going back
Very bad can't log in back
그냥 구데기임
difficult to use. blocks/suspends account easily (idk if that's good sign to make your account secured but it's just me! the app recognized the owner to be an intruder ) no log out option on the phone,i need to uninstall and then install, it eats time i should be doing something else!
기만 어플 별점 0은 없나요?
bug bug
it wont let me update
I forgot my password and keep getting asked for a phone number I no longer have. Is it really that impossible to recover my account after moving out from Korea and changing phone number? Such a headache 😫
I like the app
I want the app to be the present version, that is 26.3.0 for better experience, as I cannot use this app because whenever I open the app it asks for update but in Play Store I don't get the option to update the app
why i can't join the group?
rubbish. avoid. held an account since 2014. updated to latest version but when i try to sign in it keeps telling me to update to latest version. can't even get the basics right. poo
오래된 안드로이드는 지원을 안하는데 그래서 백업도 못하고... 미숙한 실수를 만드셨습니다
숏폼 탭 치워라 좀
한국에있을때는 잘 사용했는데 호주로 갔더니 전화번호를 호주 전화번호로 바꾸려니까 인증번호를 여기서 정해준 핸드폰번호로 메세지를 보내서 인증하라는데 그번호가 호주가 아닌 다른곳 번호라 호주 내 에서만 문자가능한 유심을 보유한 사람은 불가능한거임 메세지를 내가 보내서 자기 인증하는게아니라 다른 방법이었으면좋겠음 지금 몇년째 이거땜에 스트레스많이받고있음 한국에서는 정말 모든이가 쓰는 카톡이 겨우 이런거때문에 외국에서 못써서 지인들이랑 다 연락끊기는게 말이 안됨 이거 고쳐주면 별 5개로 바꿈
I don't know to open the account
폰을 옮길 기회도 없이 구버젼을 막음.
Stopped working in 3 days. Asking to update application. There is no new version to update to. Imposible to transfer to another device. Customer support doesn't exist.
trouble installing on wife's phone.
OK
미니이모티콘 쓰지도않는데 이모티콘 검색할때마다 왜 맨앞에 뜨게 만드는데;; 진짜 감다 뒤졋네 원래대로 일반 이모티콘이 위에 뜨게 돌려놔라 일을 못할거면 차라리 아무것도 하지 말라고 좀..
i tried to update my Kakao app to latest version and it keeps telling me to update to latest version even though i already updated so it now Kakao just keeps giving me the update and won't send messages.
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Sentiment summary
39%
Positive (4-5★)
4%
Neutral (3★)
57%
Negative (1-2★)