Review Insights · Google Play
KakaoTalk : Messenger
Kakao Corp. · 3,367,811 ratings · ★ 2.9
2.9
★★★★★
3,367,811 ratings
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Top complaints - extracted from 58 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"verification"
8 negative reviews mention this · 14% of all complaints
★★★★★ "Verification never completed, took a huge piece of my time, not worth it" - Dappes Killo
📋 All 58 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Verification never completed, took a huge piece of my time, not worth it
I try to register with number , I sent message and nothing , money for message to registration app got , verification in progress, after some minutes I have errore , I am from Moldova
can't even get past this app's sign up process. I have to send a code to a private number which doesn't deliver whenever I try to. try multiple times but the same issue.
Bro it's too laggy, too much space and keeps crashing
Please make it easier for verification process. You can make options whether using email or sms. It's so bad because I have to use this but everytime I have to login, the problems still not fixed. Spent so much money for sms only.
why i don't have friends from this app
wastage of the time
been a user for a decade. was a great messaging app for a while, but after their recent updates (probably since 2022), the app has become: 1) ad-forward, 2) spam-filled (never thought I'd see bots on this app), and 3) money hungry when it comes to chats and chat history. most, and I mean 99% of messaging apps out there, do not require money to long-term back up chats. while they do provide temporary back ups for transferring devices, if you lose track of the time, will lose the chats forever.
can't restore and a lot of the new stuff are inconvenient
Not user friendly at all!
I can't even register
인앱 브라우저 삭제해라 최소한 외부 브라우저로만 링크 열리는 설정이라도 만들던가
the voice memo feature is terrible, the audio quality is bad across all devices and there is so much background muffled noise even in quiet environments. it's crazy that they are not capable of making such a basic feature work like on the phone's voice recorder or WhatsApp
please update this app model. İt's really frustrating in verifying procedure..
worst sign up process, been trying to open an account for 1 month, these worst sign up system is making me send messages just to say error later!
소식보기싫다
If you value your privacy and personal information don't use this app They push too much the personal information agenda Another problem this app is glitchy Good luck
업데이트 안 하고있습니다. 우리는 메신저 어플에서까지 도파민 넘치는 숏폼이나 게시글을 보고싶지 않습니다.
App is getting worse by time, I deleted day before and downloaded again, the new way of login is very frustrating, it asking me to send a verification text to a private phone number, the text isn't delivering, I tried several times,The OTP type login was very easy! please kindly fix the glitch. It would be better if there is an OTP login method instead of this update. PLEASE FIX THOSE GLITCHES..!!!!
WORST APP with brainless authentication system which never works. This app is a text book example of "How NOT to develop an app"
Please add a feature to log out, but still keeping the app installed on the device. It would be useful when we need to be in quiet areas. Tons of other apps like discord and Facebook have a logout feature.
I don't know but I'm trying to register in but I can't get the very code I don't know why
worst app ever
pathetic interface
the app needs to be closed down 👎 it trash 🗑️ people asking for appl cards on here and people are not real on here
i could not open the app because of the new way of verification.
Could not register an account. Tried for days and couldn't find way to contact support.
wont let me log into my tablet that is not Samsung or Apple product separate from my phone login.
"Your unread messages will be deleted after 3 days for 'security'. To stop this Pay us" seriously? As if Kakaotalk wasn't already terrible.
trash app
when were i am trying verify it is not working
verification method (account making method ) is so bad.
stop asking for contacts permission.
I just do not understand when you guys would enable options for ridiculous settings like opening links with in-app browser to be toggle-able.
I try a lot to send the massage so I can get the code but the massage doesn't want to send it's really bad
boring
vervication bad
is not opening is telling me that verification in progress since yesterday
좋아요기능좀..
cannot make a proper English interface
폰을 옮길 기회도 없이 구버젼을 막음. 친구텝을 계속 feed로 바꿈. 고정 시킬 옵션도 주지 않음. 뱔 하나도 아까움
so hard to retrieve my account!! I tried multiple times to reset my PW but when I'm about to sigin, still they are not allowing me!!! so frustrating and gives a lot of hassle!! not recommend to be used!!!😡
Can't verify with my Danish number
login time error code through but code also not send
such a bad app,can't create account always still in process
no instant translation inside the APP
👎
These intrusive ads now mimic unread messages to click bait users. Horrible UX.
too many ads
cant delete chats it sucks
+ 8 more in the clipboard copy
Sentiment summary
47%
Positive (4-5★)
3%
Neutral (3★)
50%
Negative (1-2★)