Review Insights · Google Play
Kaufland - Shopping & Offers
Schwarz Digits IT KG · 547,704 ratings · ★ 4.1
4.1
★★★★★
547,704 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"doesn"
3 negative reviews mention this · 15% of all complaints
★★★★★ "my app doesn't work. It doesn't let me sign in for almost 10 months." - Andreea Gheorghe
2
"work"
3 negative reviews mention this · 15% of all complaints
★★★★★ "my app doesn't work. It doesn't let me sign in for almost 10 months." - Andreea Gheorghe
3
"sign"
3 negative reviews mention this · 15% of all complaints
★★★★★ "my app doesn't work. It doesn't let me sign in for almost 10 months." - Andreea Gheorghe
4
"doesn work"
3 negative reviews mention this · 15% of all complaints
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Very slow app. There are always issues when connecting and I never receive the code via phone, e-mail etc.
my app doesn't work. It doesn't let me sign in for almost 10 months.
K-scan ma zaviedol do omylu. Pri uplatnení 10% zľavy nad 90€ mi aplikácia pri poslednom tovare neukázala ceny po zľavách z iných kupónov, a to ani pri plnom signále. V aplikácii to vyzeralo, že limit 90€ spĺňam. Na pokladni mi však hlavná zľava neprešla, lebo reálna suma nákupu bola kvôli skrytým prepočtom o 67 centov nižšia. Aplikácia neprehľadne ukazuje priebežnú sumu, zavádza zákazníka a človek nevidí reálny stav košíka pred platbou. Netransparentné, dlžíte mi 9euro....
Probably one of the worst application, I’ve spent hours trying to download the app. It doesn’t work.
un sistem prost, blochează cardul după 4 scanări in aceeași zi! Păi proștii ăia care au venit cu regula asta nu își dau seama că sunt unii oameni care au Kaufland ca magazinul cel mai aproape de casa?! Nu înregistrați puncte dupa a 4 a cumparatura, dar nu blocați cardurile, bolovanilor!
DE: Wenn man die Treuepunkte im Online Marketplace verwendet und das Produkt zurück sendet entfallen die Treuepunkte. EN: If you buy in the Online Marketplace with your Loyalty Points you wont get them refunded when you return the item.
drecksapp.
naspa. am incercat sa pun masina la incarcat si a trebui sa instalez o aplicatie, sa introduc extrem de multe date irelevante, si dupa ce am facut asta nici macar nu m.a lasat sa folosesc automat datele cardului de pe tel, ar fi trebui sa introduc manual datele cardului, pe care probabil trebuia sa.l incarc prima data. de trebuie sa atat de complicat? nu am terminat procesul. dura prea mult. ar trebui sa fie simplu, sa dai cu cardul fara app, fara cont si gt
Умишлено са направили да мига. това е опасно !
Doesn't work without Google Play installed.
bad to desastruos
keine e Mobilität möglich. Ich soll die Internet Verbindung überprüfen. Lidl hat den Fehler in seiner App jetzt behoben.
new ui is a rocket science. I need only 1 button - show my qr code. that is it
Scrolling keeps glitching the app interface and trying to view store magazines is still not working.
610MB? What makes this app take so much space? Do you realize you're asking us to keep it installed at all times, making you responsible for the harm it causes? You rely too much on karma not existing. Also, when you lose Wi-Fi for 30 seconds and attempt to activate a coupon, an error will cause this app to sign out your account. You need to perform a new login with your credentials, so you're out of luck if you don't have them at hand. This is a critical bug and a proof of incompetence.
Super hard to use "points" and discounts.
currently the entire benefit section in the app is lagging and no coupons can be activated
Cândva până acum un an aveai reduceri reale prin aplicație, în special prin campania Coș Albastru, la un bon de 100 de lei ajungeai să economisești între 2 și 5 lei(erau în special pentru fructele proaspete). Acum nu îți mai dă nici măcar o reducere de 5 bani, nimic 0, o scanezi să te afli în treabă. și au ajuns absolut toate alimentele la prețuri nesimțite, până și cel mai ieftin pateu tot e 4,5-5 lei. Cu 100 de lei în ziua de azi nici un sfert de pungă de cumpărături nu mai iei.
За съжаление тази верига няколко пъти ме е лъгала за купоните и промоциите които предлага! Кауфланд не са лоялна компания към своите клиенти!
It was the 5th time when I selected products with max reduction and neither found products nor deduction on payment
Sentiment summary
78%
Positive (4-5★)
4%
Neutral (3★)
19%
Negative (1-2★)
