Review Insights · Google Play
Kimi
Moonshot AI · 22,518 ratings · ★ 4.1
4.1
★★★★★
22,518 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"chat"
5 negative reviews mention this · 14% of all complaints
★★★★★ "it's so bad when I want some power point slides it says it's busy so I wait on day and come back and I need to try agent but I forgot and said to me go to agent so I did but I reached my limit to chat to agent it's so annoying 😑" - Reima Ahmad
2
"answer"
4 negative reviews mention this · 11% of all complaints
★★★★★ "from the first question i asked the answer is capacity is busy, so even testing is not possible, why anyone would subscribe !? .. not reliable, no wonder you spend alot in advertising." - Salim Alwardi
3
"busy"
4 negative reviews mention this · 11% of all complaints
★★★★★ "from the first question i asked the answer is capacity is busy, so even testing is not possible, why anyone would subscribe !? .. not reliable, no wonder you spend alot in advertising." - Salim Alwardi
4
"simple"
4 negative reviews mention this · 11% of all complaints
★★★★★ "don't download this useless app, can't even answer one simple prompt." - LITBox TV
5
"upgrade"
4 negative reviews mention this · 11% of all complaints
★★★★★ "First of all, it says to upgrade after 1 message and 20 euros per month 😂😂😂😂 They're not serious, I hope I deleted it anyway." - C.A Tu.
6
"doesn"
4 negative reviews mention this · 11% of all complaints
★★★★★ "For the price, it is not worth it. It doesn't create images, and the chat channel is very limited to a few hours, unlike other AI chat channels, last months. 🚫save your time and money" - Alton Booth
7
"limited"
4 negative reviews mention this · 11% of all complaints
★★★★★ "For the price, it is not worth it. It doesn't create images, and the chat channel is very limited to a few hours, unlike other AI chat channels, last months. 🚫save your time and money" - Alton Booth
8
"kimi"
4 negative reviews mention this · 11% of all complaints
★★★★★ "After Kimi 2.6 Update it became obsolete. Bunch of fabricated facts, irrelevant answers, misunderstood questions and unhelpful responses. Not adding up the limited number of agent credits. Just stop this AI already, Its terrible." - Azri Isa
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it couldn't provide me with some information and can't help me with stuff like search a certain website so I can do my homework
from the first question i asked the answer is capacity is busy, so even testing is not possible, why anyone would subscribe !? .. not reliable, no wonder you spend alot in advertising.
don't download this useless app, can't even answer one simple prompt.
Download, try and delete 🤣🤣😃 can't use at all, need to pay for Chinese AI do much
First of all, it says to upgrade after 1 message and 20 euros per month 😂😂😂😂 They're not serious, I hope I deleted it anyway.
it's so bad when I want some power point slides it says it's busy so I wait on day and come back and I need to try agent but I forgot and said to me go to agent so I did but I reached my limit to chat to agent it's so annoying 😑
For the price, it is not worth it. It doesn't create images, and the chat channel is very limited to a few hours, unlike other AI chat channels, last months. 🚫save your time and money
worst got a otp from Rudra communication for login and it worked it's a hacking app
Horrible!! By the time you put in a prompt and wait for a response you will near retirement.
Anyone who uses this ai is practically wasting their time. It doesn't learn, I kept correcting it on a work we were doing but it keeps giving me the mistake even though I told it to change. No offence but this ai needs a lot of work.
wrong and misleading information
useless. makes you pay before you can use it. and it's the same price as chat gbt.
90% of the time it doesn't respond and takes too much time for simple questions if it does
Most of the useful features are behind a paywall, free app is just too restrictive to be of any use. The output is also very limited and restrictive. Even then I was not able to save the generated file because app has an permission issue/error. Even the user interface is unintuitive and complex. Uninstalled.
I've been fortunate enough to have used and currently do use a wide range of AI products, all the top commercial AI products. Extensive usage of MCPs, agents, and APIs. It has been mostly an absolute pleasure. I also run local instances of Ollama, the high-end ones, and I can say this unequivocally: this is the worst AI I've ever encountered in my life. That's it. I'm a Google developer. I get access to the Google AI Studio fully without limitations and I have no words as to how terrible this a
too greedy company, when ever I try to chat with my crrunt session it always say system is busy , upgrade. meanwhile in new session the ai assistant reply. don't be a anthropic, be a deepseek. 🐟
للأسف جدا بطيئ ما عجبني
agent feature nearly unusable
useless
Scam. They force to upgrade even before you could try it.
After Kimi 2.6 Update it became obsolete. Bunch of fabricated facts, irrelevant answers, misunderstood questions and unhelpful responses. Not adding up the limited number of agent credits. Just stop this AI already, Its terrible.
im being charged for two different tiers for one account. i switched from the $20 plan to the $40 plan on 04/22/2026 i paid for the $20 plan and realized it didn't come with the features i wanted so i paid for the $40 plan thinking i would receive the difference but no, and now not only that, but on 05/02/2026 i was charged $20.85 for the smaller plan i was never compensated for in the beginning again. i go to the website to complain and the website tells me i have no plan at all!
doesn't answer queries
pls fixs it. I just talk once for a then it not listening but said "I'm understand" very stupid IDIOITA. and before that, I ask are you honest to process something? and it's answer is like most perfect in the world. but this very stupid and very slow (the reality). waste time I got limited chat. UNFAIR
always asking subscription without try how to subscribe
can't find Grant Permissions Kimi Claw needs the following permissions to run OpenClaw Gateway stably Auto-start Permission Allow app to restart after being stopped by system
this model absolutely sucks 😔, I ask it to do simple creations, it keeps doing it's own stuff and the errors on this is not good!
عندما تشتغل بهذا البرنامج النظام سيتهنج و يقولونك انتظر قليلا هناك المشكله هناك العديد من الاشياء لا تشتغل
gaslighted user & spread misinformation
Absolute terrible
your Kimi is either over tone on creative or broken. I asked for a summary of the document I gave to it, instead of making a simple summary, it added unrelated information into it while removing the relevant ones. I am even using your agents to fix it but still got the same results only it got different that was replaced and added.
still can't upload photos or images. always saying parsing failed
Why is there no real keyboard support?
too busy to get in
Stop asking to upgrade when you're doing just fine.
kimi is great. what pisses me off is cutting me off mid thread and telling me to start a new thread. get with the program engineers. allow longer threads!!!!
Luganda language translation needs your attention. should be like that of manus Ai.
Sentiment summary
75%
Positive (4-5★)
4%
Neutral (3★)
21%
Negative (1-2★)