Review Insights · Google Play
Kinomap: Ride Run Row Indoor
Kinomap · 18,196 ratings · ★ 4.4
4.4
★★★★★
18,196 ratings
🎯 Build a better version
Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"domyos"
8 negative reviews mention this · 22% of all complaints
★★★★★ "Bit of a con.... The only reason I downloaded this app was to be able to program sessions for my Domyos run500. Their app just leads to this one, and this one has a PayWall on that feature... complete rip off" - Simon Nunn
2
"connect"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Finds my device, but it won't connect it." - Vanja
3
"treadmill"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Look at this treadmill, you can create your own training programs with it -> buy the treadmill -> you need an app -> get the app -> use the app -> a little later you have to start paying a monthly fee to use the app to access your own progr…" - Vil le
4
"work"
6 negative reviews mention this · 16% of all complaints
★★★★★ "great app when it works. But the servers clearly cannot handle the load. Spend ages waiting for things to load just to get error messages. I've had enough and deleted it" - Robert Thompson
5
"cannot"
5 negative reviews mention this · 14% of all complaints
★★★★★ "great app when it works. But the servers clearly cannot handle the load. Spend ages waiting for things to load just to get error messages. I've had enough and deleted it" - Robert Thompson
6
"does"
5 negative reviews mention this · 14% of all complaints
★★★★★ "if you fiddle around enough, it kind of does what it is supposed to do. unnecessarily bloated with premium stuff, making it hard to navigate. doesn't show you a proper weekly/monthly/yearly summary. has problems to show the same information…" - Toni R.
7
"account"
4 negative reviews mention this · 11% of all complaints
★★★★★ "this app is broken right out of the gate. it refuses to let me login as a new member because it says I already have an account and it refuses to send me an email from the "forgot my password" link. I can not even get into this thing. even w…" - Danny V
8
"into"
4 negative reviews mention this · 11% of all complaints
★★★★★ "this app is broken right out of the gate. it refuses to let me login as a new member because it says I already have an account and it refuses to send me an email from the "forgot my password" link. I can not even get into this thing. even w…" - Danny V
9
"doesn"
4 negative reviews mention this · 11% of all complaints
★★★★★ "if you fiddle around enough, it kind of does what it is supposed to do. unnecessarily bloated with premium stuff, making it hard to navigate. doesn't show you a proper weekly/monthly/yearly summary. has problems to show the same information…" - Toni R.
10
"connected"
4 negative reviews mention this · 11% of all complaints
★★★★★ "if you fiddle around enough, it kind of does what it is supposed to do. unnecessarily bloated with premium stuff, making it hard to navigate. doesn't show you a proper weekly/monthly/yearly summary. has problems to show the same information…" - Toni R.
11
"start"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Look at this treadmill, you can create your own training programs with it -> buy the treadmill -> you need an app -> get the app -> use the app -> a little later you have to start paying a monthly fee to use the app to access your own progr…" - Vil le
12
"data"
4 negative reviews mention this · 11% of all complaints
★★★★★ "requires an account to use, can't even try the application without handing off my data" - Viktor De Pasquale
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Finds my device, but it won't connect it.
annoying rate app popups
this app is broken right out of the gate. it refuses to let me login as a new member because it says I already have an account and it refuses to send me an email from the "forgot my password" link. I can not even get into this thing. even when I use a different email the same refusals happen. I am pretty certain I have never been here before. I keep my passwords in an encrypted folder. Fail It won't allow me to use any other method of creating an account other than by using my Google account.
Bit of a con.... The only reason I downloaded this app was to be able to program sessions for my Domyos run500. Their app just leads to this one, and this one has a PayWall on that feature... complete rip off
Look at this treadmill, you can create your own training programs with it -> buy the treadmill -> you need an app -> get the app -> use the app -> a little later you have to start paying a monthly fee to use the app to access your own programs -> the scam is complete.
Update: reinstalled app after suggestion from tech support and it fixed one problem but gave me an additional problem and failed to fix one existing problem. Keep in mind I paid for a year subscription.
requires an account to use, can't even try the application without handing off my data
It takes too much time to understand the things , not at all user friendly. un installing it.
Trash for old decathlon device users! The decathlon app is deprecated and enforced me to use kinomap. I want to track my kilometers per year but first I can't really find the "start the damn treadmill" feature and second it bugs me to pay. I would maybe pay but first the app show me something.
why can't I do vertical
I use this app with my Domyos 520 elliptical trainer. I don't like how it works, the app can't run in the background, the menus aren't intuitive. I would love to use the Econnected app again.
After the free trial, everything got locked and the app was practically useless
It would be literally the perfect app. However, despite the official Kinomap website advertising compatibility (listed even as interactve model), and the treadmill manufacturer also advertising compatibility, the app and the treadmill are not actually compatible. The devices do connect, but there is no data transfer. According to the support team, the manufacturer uses “different protocols on new models.”-case closed, and that's for "silver partner brand". Very disappointing, cannot be used.
my mosuny instructions directed me to this app but i cant find my rowing machine listed..
It paused my workout. this app needs to be able to work in the background. Its pretty much useless if it keeps on pausing my workout whenever I leave the screen of the app to use another app
El 520 not working You cant exit the app and run it in the background like the with original app. It does not use the display of the machine to show things at all, completely defunct. In its current form this is a massive downgrade from domyos econnected and mind you that was a buggy mess as well, but this is even worse.
Total trash. I went through the whole process-downloading, entering my info, signing up, and syncing my treadmill-only for it to demand €11/month to even function. You can't do a single thing for free. A complete waste of time.
Terrible ux makes a simple tasks like long and convoluted. U should not give your data to incopents.
despite claimed support for wahoo kickr run online on their webpage the kickr run is NOT supported inside the app.
does not connect via Bluetooth.
worst than a pen a paper to track workout. there is a bunch of workouts but none of the can be edited and none will take car of adjusting the speed and incline. Plus it doesn't track your work out if its not the active app. Total waste of time.
i try to set my Domyos ellipsis trainer, but some authorisation is missing. But the app do not say, what should I set. Domyos eConnected works fine.
the idea is good but the app isn't. Apps don't run on ideas. Cannot connect to my rowing machine. It refuses the connection. It doesn't work. Uninstalled.
Je ne sais pas ce que je dois choisir pour mon vélo d'appartement Domyos C3.0, qui est compatible avec l'ancienne appli e-connected. J'espère que cette ancienne appli ne sera pas désinstallée automatiquement ...
poor. free version worked fine everytime. since I've subscribed. no videos work constantly or not at all. I'll be cancelling. waste of money.
The app is confusing and activities are not tracked properly. I do not want to migrate from Domyos E connected app. I want simple instructions which will directly connect with the equipment and track my activity. The app cannot be run in background as well and it stops tracking when app is kept in background.
Domyos recommends using this app but 1. it tries to force you into its subscription model (no thank you) 2. it doesn't take into account the resistance set on the rowing machine but when you change it in the app, it uses half steps which are not available on the machine and tiny buttons to press. 3. the data is not consistent with what the machin displays... 4.starting a free ride takes way too many steps.... useless
great app when it works. But the servers clearly cannot handle the load. Spend ages waiting for things to load just to get error messages. I've had enough and deleted it
if you fiddle around enough, it kind of does what it is supposed to do. unnecessarily bloated with premium stuff, making it hard to navigate. doesn't show you a proper weekly/monthly/yearly summary. has problems to show the same information as the sport device it is connected to
Does'nt work well enough with my devices to make me want to buy.
App can be very frustrating to use. If it disconnects from your equipment mid-workout, you cant reconnect without quitting the entire workout and you cant resume where you left off. You must start at the beginning and cannot just fast forward to the part you had to stop at. Almost no custom options within the app itself. You need to log into a site from a computer (it wont let you on mobile) to make custom workouts. Google login has been broken for months and cant be used.
Used with my old turbo trainer. I now have a dedicated bike so decided to subscribe but get the error - if issue persists, resume with lower quality error when starting videos. Same error on two devices, dropped to SD quality and downloaded but the videos refuse to start. Shame, as this was one of my favorite connected apps.
Good app with plenty of information on screen, it's a shame the speed, average speed and average power is wildly out, it's OK if you just want to keep your legs turning or want to do lots of miles without putting in the effort, I cancelled my subscription after one week and am heading back to Fulgaz.
experiencing bugs, everytime i open it closes
love the concept but the tv app is quite buggy these days. I have a gold partner treadmill (domyos) and it took forever to connect it with a newish Samsung TV, and then sadly the tv app did not control the incline. didn't have these problems 3-4 months ago. the update seems to have created new bugs. a shame.
export function via email is broken
I have a Botorro R7 treadmill, this app runs behind the treadmill and the timer does not stop when you pause the treadmill and when it comes to calories used it does not seem to take into account the slope you use. It may need a bit more work.
Sentiment summary
88%
Positive (4-5★)
1%
Neutral (3★)
11%
Negative (1-2★)