Review Insights · Google Play
Kotak Bank: 811 Mobile App
Kotak Mahindra Bank Ltd. · 1,503,976 ratings · ★ 4.8
4.8
★★★★★
1,503,976 ratings
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Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
3 negative reviews mention this · 33% of all complaints
★★★★★ "worst experience,, they freeze account in casual transfer of money to the friends" - amit ranjan
2
"bank"
3 negative reviews mention this · 33% of all complaints
★★★★★ "most bad experience in life with this bank online I have hdfc sbi and canara bank is absolutely fine .but this one is terrible." - Amal Mondal
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
good
app not working
worst experience,, they freeze account in casual transfer of money to the friends
most bad experience in life with this bank online I have hdfc sbi and canara bank is absolutely fine .but this one is terrible.
don't install and don't open account
Doesn't work anymore, app gives error "Something took too long to respond". Has been happening since last few days now. How can something so important like a bank app have such bad tech behind it !?
old app is better than new app,kotak 811 old app is best use but now not allowing to use that app for kotak 811 zero balance account so decided to soon close this account because this app is disgusting.
mai. khus nahi hu ye bank se 6 mahina ho gaya mera acount block h our anblaak nahi ho raha h mera paisa phasa hua h iame
Good
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
4%
Negative (1-2★)