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Review Insights · Google Play

Kwai - Cool Video & Social Fun

Joyo Technology Pte Ltd · 10,874,767 ratings · ★ 4.0

4.0
★★★★★
10,874,767 ratings
5 ★
7,262,121 (67%)
4 ★
740,357 (7%)
3 ★
543,391 (5%)
2 ★
404,607 (4%)
1 ★
1,923,221 (18%)
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Top complaints - extracted from 56 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"videos"
8 negative reviews mention this · 14% of all complaints
★★★★ "Disturbing. I see videos of underage girls, it's just disgusting" - Irais Murillo
2
"search"
7 negative reviews mention this · 13% of all complaints
★★★★ "i can't search up stuff" - Raymond
3
"account"
6 negative reviews mention this · 11% of all complaints
★★★★★ "I uploaded videos from the same app from other users which of course are not even in copyright nor the models are showing nudity. The moderators never give you an answer why they tear your account down. At the end of each video you can tell…" - Casper Perez

📋 All 56 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Raymond 5/2/2026 v13.3.30.544507
i can't search up stuff
★★★★ Mer Vt 5/1/2026
This is ridiculous. I’ve tried multiple times to verify my phone number via WhatsApp, and nothing happens. Because of that, I can’t withdraw my money. This seems like a scam. I’ve also tried contacting the support team, but they never respond.If this isn’t resolved, I’m uninstalling.
★★★★ Bruno Carmezini 4/29/2026 v13.3.30.544507
Muitos golpes em todas ads
★★★★ Irais Murillo 4/29/2026 v13.3.30.544507
Disturbing. I see videos of underage girls, it's just disgusting
★★★★ Mai T. Xiong 4/27/2026 v13.3.20.544403
I was trying to connect with a friend from China. it sucks no search bar and I couldn't add my friend from China. please have the Chinese version available for Android.
★★★★ Fernando 4/27/2026
Terrible app.
★★★★ Marcelo Santos 4/25/2026 v13.3.20.544403
É um bom aplicativo, exibe vídeos de acordo com os seus interesses, definidos nas configurações, mas deixa a desejar no quesito organização: é muito poluído, excesso de opções. Na área "Tarefas diárias" os elementos são muito confusos. Deveriam ser separados por categoria em abas. Jogos e roletas deveriam estar separados. Deveria estar assim: Check-in Diário, Assistir vídeos, Assistir anúncios (bônus), Jogos/Roletas, Convidar amigos. Muito desorganizado.
★★★★ Alex A.G 4/22/2026 v13.3.10.544303
não curti o app
★★★★ Ho Yin Chen 4/9/2026 v13.2.50.544203
Terrible app. I am from Hong Kong and somehow all the videos are in Spanish. Couldn't even find the search bar. Couldn't find a way to change my setting to show Chinese or English videos.
★★★★ Zadane Jackson 4/8/2026 v13.2.50.544203
Absolute garbage i couldn't even uninstall the app,this is a virus I had to go into play store to uninstall it DONT GET IT ITS ALL A SCAMMMMMMM
★★★★ Henrique Sales 4/7/2026 v12.8.40.541803
prometeram um presente garantido de 15 reais para fazer login por 30 dias e faltando 2 dias exigiram comprar na loja para poder receber o prêmio. atividades enganosas
★★★★ Victor Santos 4/6/2026
Em questão de conteúdo, é sem dúvida alguma o pior aplicativo de todos! Mesmo sem seguir, aparecem traficantes, prostitut@s, golpistas divulgando coisas ilegais, vários crim3s nos comentários/vídeos e mesmo denunciando e clicando no "não gostei" o vídeo seguinte é pior ainda. Você sai de um vídeo de traficante e o outro é um criador de conteúdo VERIFICADO pelo Kwai passando comida nas partes íntimas e comendo. Esse aplicativo é nojento e completamente conivente com muitas coisas erradas.
★★★★ Nekoswirl 4/2/2026
horrível, tirem isso do Brasil pfvr
★★★★ Jay Cee 3/21/2026 v13.2.20.543903
app is absolute garbage. navigation makes no sense and there's no search bar
★★★★ Sanberk Özbiçer 3/4/2026
omj -10 age😭🥀💔, if u are instagram person, u could die from cringee😔😭
★★★★ Ben Smith 3/3/2026
Kwai só tem golpes de venda com um produto superior e quando clica em comprar é outro produto totalmente diferente induzindo o consumidor ao erro, sem nenhuma fiscalização e propagandas de cassino.
★★★★ Bella M. Moon 3/1/2026
Te promete 15 reais, quando tá quase no fim te obriga a comprar na loja. Se pedisse pra apenas olhar a loja eventualmente muitos comprariam, mas obrigando assim pra da uma misera de 15 reais... tá pedindo pra perder usuário e possível clientes. Desinstalando pra nunca mais instalar de novo
★★★★ bill jboze 3/1/2026 v13.1.10.543603
Why can't search? Push me so many videos in Arabic?
★★★★ 神Kira 2/24/2026 v13.1.10.543603
horrível em questão de dar recompensas, tava fazendo esse de 1 mês pra ganhar 15 reais e do NADA ele desaparece da plataforma, assim não consigo fazer checkin e logo perdendo a minha sequência 🙄🙄🙄🙄 se for pra ficar com essa palhaçada é melhor nem dar nada afff
★★★★ Samuel Davenport 2/16/2026
horrible app. I've tried it a few times. every time it's the same horrible things that pop up with horrible images
★★★★ Sıla Yılmaz 2/9/2026
Şu mide bulandırıcı videolar yüzünden kaldırdım keşke olmasa
★★★★ عبد الرحمن عبود 2/6/2026 v13.0.40.543503
app is good but kwai app is banned from jordan child safety the people actually disappointed February 8 2026 kwai is no longer available region what naxt new app tiktok unbanned Jordan
★★★★ Markell Perkins 2/5/2026
this has csam
★★★★ CPJ 1/30/2026 v13.0.30.543403
do not ever get this app, within seconds I'm already getting promoted weird content and was exposed to illegal content, this shouldn't even be on the app store, genuinely don't get it.
★★★★ Nico Silva 1/26/2026 v13.0.30.543403
it invades your privacy. ignores other actions, pops up inconveniently.
★★★★ Mary Angel Oliver 1/20/2026
He encontrado múltiples videos en esta app que usan imágenes de niñas pequeñas hechas con inteligencia artificial de manera sexualizada o inapropiada, con millones de comentarios ofensivos y nadie parece moderar esto Es alarmante y peligroso para los menores, y la plataforma no está tomando medidas. Solicito que Google Play revise esta app urgentemente y considere eliminarla, ya que permite la exposición y el abuso de niños.
★★★★ Tabletoptony 1/17/2026
app is awful. there is predators everywhere. this is not safe for kids as sexual predators are all over the place, you need to make an account to report anyone and the moderators are not catching a lot, inappropriate and illegal content is hidden by filters. even if you make an account and report stuff nothing gets taken down. they should delete and ban this app.
★★★★ Natália Dias 1/16/2026 v13.0.20.543303
Não gostei. Além de tirarem a tarefa de ganhar 15 reais depois de terem mudado para 300, ainda tiraram minha recompensa diária, o prêmio de andar e a recompensa por assistir vídeos. Assim vou nem jogar mais.😡
★★★★ Farah Haynes 1/13/2026
Bought product and have not received it. Customer service don't even communicate with you to try and solve the problem.
★★★★ Edson De Menezes 1/9/2026 v12.11.50.543102
it's a disgusting place
★★★★ beny halamela 1/7/2026 v12.11.50.543102
even though I've reset my tablets language to English, the app is stuck in Arabic. PLEASE HELP
★★★★ Weslley Marques 1/5/2026 v12.11.40.543003
Lixo, só enrolação e não paga o que promete.
★★★★ Cadence John 1/5/2026 v12.11.30.542903
I found CP in the app, and deleted my Kwai account because of this. Plus reporting any inappropriate video or comment I found doesn't work and WON'T take it down.
★★★★ Vitor Andrade 12/30/2025
cheio de conteúdo sugestivo para adultos e, em alguns casos, nudez. Perigosíssimo para o público infantil.
★★★★ Jim Smith 12/26/2025 v12.11.30.542903
Completely worthless. Their security verification does not work so you cannot set up a profile.
★★★★ Andres Castillo 12/20/2025
It's an app that lacks a search function and whenever you try to look at a profile the videos are non existent and only seem to be visible in the apps website, which is weird furthermore the app itself seems to filled with predators.
★★★★ Luke Silkotch 12/19/2025
No search bar, you're just forcefed AI slop in arabic
★★★★ aoi 12/10/2025
fica baixando um monte de coisa toda vez q abre
★★★★ Nahi Vre 12/6/2025 v12.9.30.542206
My account is New and the withdrawal verification process is not working. I click the link sent via WhatsApp and it correctly redirects me back to Kwai, but once I return, nothing happens.The app doesn’t confirm the verification, doesn’t update the screen, and the withdrawal doesn’t go through. I’ve tried multiple times and it always gets stuck at this step. Please,This needs to be fixed as soon as possible.
★★★★ Nafiseh Danesh 12/6/2025
not good
★★★★ Marina 12/5/2025 v12.10.40.542604
It says my country is unavailable for wallet I'm assuming that's for cashing out I live in the United States can someone tell me if I can earn so yeah unless you fix this bc I want to earn
★★★★ Watt WK 11/23/2025 v12.10.10.542303
Why is it that all my suggested videos are in Malay? How do you change it to English? Tried to clear data, cache uninstall and reinstall it, but still it's in Malay.
★★★★ Felipe Neri 11/17/2025 v5.7.30.522409
this app is a scam. When you start sending invites to friends to gain some money, the gains will constantly get smaller, so you never reach the amount of money needed to cash out, and the timer ends. And don't get me started on the other quests! It gives too little, and when you get something to finally cash out, it always says "Error, please try again later". Don't waste your time with this.
★★★★ Max McGee 11/13/2025 v12.9.30.542206
has inappropriate content of what looks to be MINORS
★★★★ Devashees Thapliyal 11/9/2025 v12.8.30.541703
Not good
★★★★ 0 10/19/2025
weird, sucks
★★★★ Min Hyorie 10/4/2025 v12.8.40.541803
This app is horrible, why is there little kids in revealing clothing? Why is there lewd content with kids? not just that, you can't even close or delete your account. This is so gross and alarming. Authorities should look into people uploading videos in this app. This is beyond concerning.
★★★★ Bee Boo 10/3/2025 v12.0.10.541004
Como não pude atualizar o review, vou postar um novo. Não consigo converter o dinheiro que eu recebi e sacar. Tenha em mente que a plataforma te paga migalhas por ads que são no mínimo questionáveis. E ainda assim, às vezes eles não querem pagar. Uma lástima, plataforma vergonhosa.
★★★★ Daniel Batista de Oliveira 10/2/2025
lixo de aplicativo, tem 30000/60000 moedas de anúncios mas paga 2 ou 1 moeda pra cada anúncio🤬
★★★★ Arte e Criatividade Studios 9/26/2025
era bom,mas agora ta mais ou menos

+ 6 more in the clipboard copy

Sentiment summary

74%
Positive (4-5★)
5%
Neutral (3★)
21%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.