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Review Insights · Google Play

L'Osteria Amici Club

L'Osteria Pizza e Pasta · 0 ratings · ★ 0.0

0.0
★★★★★
0 ratings
5 ★
0 (0%)
4 ★
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3 ★
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2 ★
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1 ★
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Top complaints - extracted from 8 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"order"
3 negative reviews mention this · 38% of all complaints
★★★★ "Payment for order via credit card not possible. Same user experience as their website." - T. Wolters

📋 All 8 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Senna 7/19/2025 v1.13.0
Immer Ausreden in Restaurants, wenn man versucht, Punkte zu sammeln oder sie zu verwenden. schlechtes Treueprogramm. Auch kein Kundenservice bei Beschwerden.
★★★★ Harry High 7/13/2025
This App is not Working
★★★★ T. Wolters 4/30/2025 v1.10.7
Payment for order via credit card not possible. Same user experience as their website.
★★★★ Julien A 4/30/2025
Terrible app. Impossible to order. I go back to webpage
★★★★ Stefan Wagner 3/26/2025 v1.10.3
Trotz Scan der Kundenkarte, werden keine Punkte gutgeschrieben.
★★★★★ Brian Wright 4/19/2025 v1.10.5
This app is ridiculous: Gives an error trying to scan receipt QR codes. I'm not gonna hold my phone up to the cashier like a jerk. Can't view an order that you just made in the app. After ordering they want you to log in (even though you're already in the app) but the login doesn't work. Points can only be redeemed in the restaurant. Promotions are annoying. Waste of time and space!
★★★★★ jan kollar 3/22/2024 v1.2.0
I love L'Osteria. Unfortunately this app is a fail. Weiter in registration didn't do anything, couldn't finish it. After several restarts I've entered data marked as "optional" and it let me to main app, just to find out it's not in English or any other language (only German). For foreigners unusable... :'((
★★★★★ Julia Szmytka 1/7/2024 v1.2.0
Funktioniert teilweise überhaupt nicht. Wenn ich was in meinen Einkaufswagen hinzufügen will dann wird es nicht gemacht.

Sentiment summary

0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)

🎯 Significant negative sentiment - strong clone-and-improve target. Read the complaints above.