Review Insights · Google Play
LEGO® Builder: 3D Instructions
LEGO System A/S · 249,187 ratings · ★ 4.8
4.8
★★★★★
249,187 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"sets"
8 negative reviews mention this · 26% of all complaints
★★★★★ "The new interface is awful. It's almost impossible to see what lego sets you own now." - Joshua Womble
2
"update"
7 negative reviews mention this · 23% of all complaints
★★★★★ "This app is trash. It was perfectly fine before the latest update. I used to be able to navigate my collection by theme, and now there is just a wall sets in no particular order. There is not even a search field. I have over 150 registered …" - Derrick Tucker
3
"list"
6 negative reviews mention this · 19% of all complaints
★★★★★ "Horrible new interface with the update. Hate the panning sets on the home screen. Can't see which ones I have points to redeem on or easily find new sets I own. Please go back! Edit: Appreciate the response. Looking forward to at least addi…" - Zachary Pederson
4
"awful"
5 negative reviews mention this · 16% of all complaints
★★★★★ "The new interface is awful. It's almost impossible to see what lego sets you own now." - Joshua Womble
5
"horrible"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Horrible new interface with the update. Hate the panning sets on the home screen. Can't see which ones I have points to redeem on or easily find new sets I own. Please go back! Edit: Appreciate the response. Looking forward to at least addi…" - Zachary Pederson
6
"screen"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Horrible new interface with the update. Hate the panning sets on the home screen. Can't see which ones I have points to redeem on or easily find new sets I own. Please go back! Edit: Appreciate the response. Looking forward to at least addi…" - Zachary Pederson
7
"lego"
4 negative reviews mention this · 13% of all complaints
★★★★★ "The new interface is awful. It's almost impossible to see what lego sets you own now." - Joshua Womble
8
"collection"
4 negative reviews mention this · 13% of all complaints
★★★★★ "This app is trash. It was perfectly fine before the latest update. I used to be able to navigate my collection by theme, and now there is just a wall sets in no particular order. There is not even a search field. I have over 150 registered …" - Derrick Tucker
9
"find"
4 negative reviews mention this · 13% of all complaints
★★★★★ "This app is trash. It was perfectly fine before the latest update. I used to be able to navigate my collection by theme, and now there is just a wall sets in no particular order. There is not even a search field. I have over 150 registered …" - Derrick Tucker
10
"hate"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible new interface with the update. Hate the panning sets on the home screen. Can't see which ones I have points to redeem on or easily find new sets I own. Please go back! Edit: Appreciate the response. Looking forward to at least addi…" - Zachary Pederson
11
"home"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible new interface with the update. Hate the panning sets on the home screen. Can't see which ones I have points to redeem on or easily find new sets I own. Please go back! Edit: Appreciate the response. Looking forward to at least addi…" - Zachary Pederson
12
"home screen"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible new interface with the update. Hate the panning sets on the home screen. Can't see which ones I have points to redeem on or easily find new sets I own. Please go back! Edit: Appreciate the response. Looking forward to at least addi…" - Zachary Pederson
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I can't even build baby yoda
keeps crashing
The new interface is awful. It's almost impossible to see what lego sets you own now.
This app is trash. It was perfectly fine before the latest update. I used to be able to navigate my collection by theme, and now there is just a wall sets in no particular order. There is not even a search field. I have over 150 registered sets and now it is impossible to locate certain set I may need to find. Please fix.
Horrible new interface with the update. Hate the panning sets on the home screen. Can't see which ones I have points to redeem on or easily find new sets I own. Please go back! Edit: Appreciate the response. Looking forward to at least adding a master list back in. Phone users need that scrolling list. I understand a cool view for kids but don't get rid of the list entirely.
awful home screen. I have no use for this app if I can't see a normal list of my sets
not opening after installing it
Been trying for more than 50 minutes to download a bricklink set and still not working on this stupid app. I can't even get the pdf version downloaded! Now packing up as I've lost the excitement of building it. Thanks for a great morning Lego, some advice - stop being cheap and send printed instructions!!
This is horrible all I want it a simple list of my collection. Hate it
it crashed please fix it angry 😠 😡 👿 😤
never works always glitching
every single build in progress will not open. it just shows pictures over the start build/continue building button. back to the booklets.
the new ui for my lego collection is ****
if you are a serious collector like we are (over 200 sets), this app is not for you. The new "fancy" list of sets is awfully bad at indexing. We take several minutes to find anything in this awfully bad design sets page. Bring the basic list back!
we kinda hate the new layout. slow, no good overview, no structure, the counters are totally off (counting the empty + tiles), etc. please revert. tnx
dosen't work
new update is terrible. the interface is not like it used to be. Navigating, browsing the different themes is such a hassle. app seems to run slower than before also. whoever made this update needs to be fired. I would give this update zero stars if I could.
Horrible update. No set listing by theme any more. A mess to use. Please fix this!
please help, not loading
What on earth has happened to the app? It's just awful! Now I can't search through my sets, unless I know the number. There's no obvious way to filter them into themes. The huge grid thingy is just atrocious and totally user UN-friendly.
New Update is TERRIBLE. The home screen is this horrible, cluttered, mess of a tile screen situation.. No longer can you scroll through your collection and it's all sorted by set theme. To make matters worse when I just went online to look at my account that way hoping it was still organized well, I saw that they also changed the website. I understand that programmers are always looking for the next best innovative thing, but this is an absolute disaster and ruins the aesthetic of the whole app
fun app but tell me why Lego uses weird and creepy AI generated background on their app. Incredibly disappointing and very distracting. I won't be using this again.
awful layout change! hate the new layout bubbles the list was so much better! Will no longer be using the app going back to the books.
horrible
can't open the app, stuck in a yellow screen
Update ruined the app. I can't even access the instructions anymore
New Home Screen is awful... Hard to locate things, no total piece count displayed front and center. No useful info, just pictures of your sets, spread in a way that makes them ridiculous to look through... With over 120 sets, the Home Screen is a useless mess! Who green-lit that design without testing it?! It's actually dreadful! Gave one extra star cause the rest of the app is great.
what did they do to this... the new design is torture. how can I get the list of my sets back?
Terrible new UI design, borderline impossible to find anything, it was 5* before the latest update, please revert this UI
used to work just fine, opened it recently to attempt to build a set. one of the updates must've broken it because I was given an error several times and I had to close and reopen the app three times before it let me see the instructions. Half of the pages would not load, though, so I ended up having to use the physical booklet anyways. wouldn't have been much of a problem if I didn't have nerve damage in my right arm that makes multitasking and holding down booklet pages difficult.
I don't know what to do
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)