Review Insights · Google Play
LemFi
Pomelo Technology Inc · 60,371 ratings · ★ 4.5
4.5
★★★★★
60,371 ratings
🎯 Build a better version
Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
7 negative reviews mention this · 32% of all complaints
★★★★★ "please, i live in ghana, and I want to receive money from the UK. i have downloaded lemfi, but I can't set up my account because ghana was not on the country list. How do I receive money from this app" - Asare Obaa
2
"account"
5 negative reviews mention this · 23% of all complaints
★★★★★ "difficult to install existing account on a new device." - BOBOLA BABALOLA
3
"service"
4 negative reviews mention this · 18% of all complaints
★★★★★ "World pathetic service they have. I have been waiting for my money transfer and still in wait since four days." - Muhammad Abdul Basit
4
"advertisement"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Despite all your advertisement your app is not working in Nigeria you need to do possibility best to achieve" - Dapo John
5
"downloaded"
3 negative reviews mention this · 14% of all complaints
★★★★★ "please, i live in ghana, and I want to receive money from the UK. i have downloaded lemfi, but I can't set up my account because ghana was not on the country list. How do I receive money from this app" - Asare Obaa
6
"transaction"
3 negative reviews mention this · 14% of all complaints
★★★★★ "horrible experience. i called $90 from Nigeria and i am yet to receive the money in my bank account. this is such a waste time... i cant cancel the transaction cause the say the money has left" - osarodion efewedo
7
"sending"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I try 20 time to sending money but impossible to send money today ..before it's was great full..but today and yesterday not possible...and also not possible to add the bank card in this app...what happened with this aap ..." - Absar Ahmed
8
"customer"
3 negative reviews mention this · 14% of all complaints
★★★★★ "a fake assurance wireless customer service fb messenger page tried use this to say sending me a 450 credit when really trying to take $450 from me. cussed me and said I was a b u m If a friend couldnt add 100 to my debit card for me. told t…" - Shannon H
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
coudnt able to log in using google sign up it was saying 'Unable to complete your request, please try again'. I have tried this after 3 hrs but its still not working.
Despite all your advertisement your app is not working in Nigeria you need to do possibility best to achieve
difficult to install existing account on a new device.
World pathetic service they have. I have been waiting for my money transfer and still in wait since four days.
disappointed
horrible experience. i called $90 from Nigeria and i am yet to receive the money in my bank account. this is such a waste time... i cant cancel the transaction cause the say the money has left
This downloaded when trying to scan for drone app.
I try 20 time to sending money but impossible to send money today ..before it's was great full..but today and yesterday not possible...and also not possible to add the bank card in this app...what happened with this aap ...
a fake assurance wireless customer service fb messenger page tried use this to say sending me a 450 credit when really trying to take $450 from me. cussed me and said I was a b u m If a friend couldnt add 100 to my debit card for me. told them they could themselves if wanted me to have $. Said shut up to me. scammed using app to fake cared I hadn't gotten free government phone for low income. Exploiting the poor and disabled is criminal. may karma teach them soon.
Wrong Advertisement
Truly awful
fishing scam
I downloaded the app after seeing their advertisement. but the moment I read the latest reviews I deleted the app. so it's very necessary that you have good reviews and customer service to do well in competition. don't wanna try them after reading those scary views
Insane that I signed up for an account today, didn't use the app at all, and now when I ask to delete my account (which you can't even do yourself) and for them not to retain my data they want to schedule a time to call me. Just delete my account!
Scam app - avoid using it. I sent money from Canada to India via e-Transfer, but the transaction was canceled and the funds were returned to their wallet instead of my original payment method. Now I can't withdraw my money. Customer support has been unhelpful. Very frustrating experience.
Apps seems dubious.
I've never installed this app. stop sending emails
The app is cheating. It shows higher rate and gives lower rate when do transaction.
They allow scammers and don't do anything to help. A scammer stole money from me and apparently Lemfi couldn't get it back. it took them just one day to decide this. They allowed it to happen.
I sent the money on June 4 still the recipient hasn't received the money since then. Poor reliability. I want my money back please.
please, i live in ghana, and I want to receive money from the UK. i have downloaded lemfi, but I can't set up my account because ghana was not on the country list. How do I receive money from this app
your service is diminishing gradually. I founded my UK wallet and over an hour haven't reflected in my account so bad
Sentiment summary
88%
Positive (4-5★)
2%
Neutral (3★)
10%
Negative (1-2★)