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Review Insights · Google Play

Lidl Plus

Lidl · 1,781,554 ratings · ★ 3.3

3.3
★★★★★
1,781,554 ratings
5 ★
871,913 (49%)
4 ★
142,524 (8%)
3 ★
104,797 (6%)
2 ★
33,535 (2%)
1 ★
620,399 (35%)
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Top complaints - extracted from 46 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"lidl"
6 negative reviews mention this · 13% of all complaints
★★★★ "not worth anymore since change. I'm not spending nearly enough to get any benefits from the app anymore. used to go to lidl 2+ times a week. nie I almost forgot it exists. have other stores closer" - Catson
2
"system"
6 negative reviews mention this · 13% of all complaints
★★★★ "system kuponów jest żałosny" - Szmaarz Rsz

📋 All 46 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Carole Birtwistle 6/26/2026 v17.4.3
I can not load this app from my playstore.I have a galaxy A36 5g phone.all other apps download as they should.
★★★★ Miha Pretnar 6/26/2026 v17.1.3
1* zato ker se opcije Ne tiskaj računa ne da trajno izklopiti
★★★★ Charlie Ellis 6/26/2026
Scanned and got nothing after spending 32 euro.
★★★★ Mr Xperia 6/25/2026 v17.4.3
Forced update now I can't log in. You broke it so I uninstalled it. Thankfully the Tesco app still works.
★★★★ Catson 6/25/2026 v17.4.2
not worth anymore since change. I'm not spending nearly enough to get any benefits from the app anymore. used to go to lidl 2+ times a week. nie I almost forgot it exists. have other stores closer
★★★★ Nole 6/25/2026 v17.1.3
Uzasna usluga, slao sam vise puta zahtev da mi posljau na mail kod za promenu lozinke na aplikaciji, samo stigne odgovor da "nemaju kapacitete" ni za slanje na mail ni na telefon. Zadnji puta sam bio danas tamo i nikad vise.
★★★★ Vytautas kitazh 6/24/2026 v17.3.3
I don't get why this app needed, because it never suggest any discounts for products I usually buy in Lidl. Never :D Looks like this app created to spy what I buy daily and offer different things with discounts that I don't need. Imitation... Useless.
★★★★ Jason Robinson 6/23/2026 v17.3.3
map show no stores in northern ireland Rubbish app
★★★★ Jean Pierre Scicluna 6/23/2026 v17.2.8
Not good everytime telling to update
★★★★ Clare 6/23/2026
absolute garbage, needs account with email and phone number, can't just sign in with Google no garbage company, you don't need my phone number or my email or anything, I just want a discount code
★★★★ Mikołaj M 6/22/2026 v17.3.3
Nie mogę się zalogować na istniejące konto
★★★★ Szmaarz Rsz 6/22/2026 v17.3.3
system kuponów jest żałosny
★★★★ Sertan Arslan 6/20/2026 v17.3.2
The new loyalty point system is not good even though I can say very greedy. spend £100 and get £1 thank you guys you ruined it.
★★★★ Sharon 6/20/2026 v17.2.6
can't access the lidl plus app to use inshore.
★★★★ Ivan Dimitrov 6/20/2026 v17.3.2
Вече не работи с Android 8
★★★★ spud thedog 6/19/2026 v17.3.3
this app is amazing, the only place it doesn't work is in my local Lidl. what a fantastic experience I've had at the till with the shop assistant ramming my shopping down the two feet long checkout and having to go to a different checkout to get my carrier bags, only to come back with all my shopping squashed together. I might even take the kids next week
★★★★ John Nash 6/19/2026 v17.3.3
Deals on aisle seem never honoured at till.
★★★★ Marco 6/19/2026 v17.3.3
wieso gibt es keine Verfügbarkeitsprüfung für den Markt und Hinweise, wo der Artikel überhaupt ist ? Der hiesige Markt räumt ständig um und die Verkäuferinnen sagen auch oft nicht wo die Sachen nun sind. ich sehe nicht, dass meine Zeit hier geschätzt wird.
★★★★ Vanni Navi 6/19/2026 v17.3.3
ich hab App installiert weil ich will was sparen, und nicht weil ich will spielen für 1/2 Stunde, oder schließen pop up nach pop up bis ich kann benutzen. und die Coupons sind schön und alles, aber warum sind nichts bei Default aktiviert? Keep it simple, stupid
★★★★ Joanna Maryam 6/18/2026
worst app now after they have changed it to point system so stopped shopping on top you select no to meat & pet food still you get personalised coupon for it whats the point then local store removed middle isle too & kids food is always empty
★★★★ Tom Lilburn 6/18/2026 v17.3.3
Used to be amazing, but they've done away with the monthly rewards and the tool offering is rubbish. They even missed Father's day. 🤦‍♂️ Glad to see the majority of recent reviews have the same opinion, let's see if they care or if we get some generic AI response...
★★★★ Josip Kovačić 6/17/2026 v17.3.3
every normally needed part of the app opens browser. In that case, there is no need for the app.
★★★★ Miroslav Stetsiuk 6/16/2026 v17.3.3
Not working via 4G from Vodafone UA
★★★★ Subir Mitra 6/16/2026
this app was loaded on my phone , now it says it cannot be upgraded!!!!
★★★★ Justin 6/16/2026
I don't know how these apps get such high ratings. This app sucks. It's annoying. The sign-up process is annoying. It's sharing your data with third parties. No thanks. I don't need this. I'll just pay for my shopping.
★★★★ Rebecca Lane 6/15/2026 v17.3.2
The new points system is not as good as the old loyalty spending targets. I used to go in all the time to get my free items and would end up buying more than I needed, but now I don't shop in Lidl as much anymore. The new self checkout tills also don't work properly. Very frustrating to shop here now. Seriously thinking to switch to Aldi.
★★★★ Robin Manoli 6/15/2026 v17.3.2
värdelös app, värdelös personal
★★★★ Markus 6/15/2026 v17.3.2
+1 on digital receipt search feature is desperately needed! Bring it back please and I'll update the review, thanks.
★★★★ Maurice Bunyan 6/14/2026
almost impossible to sign in, ye make things very difficult
★★★★ Ayhan Bey 6/14/2026 v17.1.3
Updated, logged out, account locked. I updated the app. Then it logged me out. My saved password did not work. Requested code(s) via e-mail and SMS. From the FIRST attempt we only got error saying "capacity exceeded". Tried e-mail code and SMS code several times. Then our account was locked. Terrible update experience. Now we can not use the app and we will not go to this place until they solve this problem.
★★★★ Thomas Steffen 6/14/2026 v17.0.5
Possibly the worst "bonus" app out there. Misleading, unintuitive, unstable, and rarely worthwhile.
★★★★ Volodymyr Novosad 6/13/2026 v17.3.2
Spatna appka. Nedoporučuji. Nelze jediným stisknytim aktivovat vse kupony. 4 minuty straveno v appce = 7 kc uspory. Asi cil appky conejdele držet člověka v appce. Nedoporucuji.
★★★★ ltlollo 6/13/2026 v17.3.2
SMS verification not working
★★★★ Graham pottingerjones 6/13/2026
rubbish, it gives you no information on items on sale.
★★★★ daniel carter 6/12/2026 v17.3.2
Can't login in. Oops and error. waiting on feedback. so discounts now no longer available to me
★★★★ Simon D 6/12/2026 v17.2.9
Used to be good, pre new lidl points system spent £10k per year in lidl, now tried Aldi and realise that they are actually cheaper! saved money every week since May.
★★★★ Sam 6/11/2026 v17.3.2
New points system complicated and reduces savings. Aldi here I come.
★★★★ E O 6/11/2026 v17.3.2
Estamos acima da capacidade, só diz isto quando tento iniciar sessão... já há dois dias.... em diferentes horários...
★★★★ . 6/11/2026 v17.3.2
Така и не получих код за потвърждение и съответно неуспешен опит за акаунт...
★★★★★ Kenneth Young 6/21/2026 v17.3.3
The app has been down the past few weeks. You can't see the offers or apply them. I have reported the problem, but still, the same
★★★★★ M J 6/19/2026 v17.3.3
Now with essentially full screen ads when opening the app. The loyalty program is worse than what we had before and the app feels much more like a pure advertising marketplace including sponsored spots, disney+, legoland and whatnot.
★★★★★ Cecilia (Inky) 6/19/2026 v17.3.3
Ora che l'app è stata rinnovata con i punti non mi piace più molto, nemmeno i volantini sono più come prima perché se zummo su un prodotto anche di poco è totalmente sgranato e sfocato, quindi con una scarsa qualità delle immagini dei prodotti...
★★★★★ Женя Грунт 6/19/2026 v17.3.3
Payments over creadit/debit card doesn't work (tried several cards). So in my case i cant by anything from online store.
★★★★★ dee Jones 6/18/2026 v16.45.5
This app was good but for the past week or so, I haven't been able to log in. I get notified that there is no internet every time I open the app even when there is. also I cannot access my coupons which have now all expired
★★★★★ Jan Vachousek 6/17/2026 v17.3.3
aplikace se zamozrejme vzdy musi aktualizovat pred pouzitim, samozrejme se odhlasi a samozrejme to trva vecnost. Neco co fakt potrebujete kdyz platite u kasy. Ostatni aplikace jinych retezcu se takhle hloupe nechovaji.
★★★★★ Oleg Kulikov 6/13/2026 v17.2.6
Requires Google Chrome on a phone to sign in. Why can't I use my main browser where my passwords are saved?!

Sentiment summary

57%
Positive (4-5★)
6%
Neutral (3★)
37%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.