Review Insights · Google Play
Life360: Family Safety & GPS
Life360 · 2,220,291 ratings · ★ 4.4
4.4
★★★★★
2,220,291 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"phone"
3 negative reviews mention this · 23% of all complaints
★★★★★ "All I want is to use some tiles, but this app is constantly trying to upsell me in a dozen different ways and get me to turn on phone services to drain my battery." - Devin Goble
2
"know"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Life360 is a good app for safety but it's not a good app for a wife who checks wherever you go and start accusing when you're not doing anything wrong. App is giving false status e.g. it tells me leaving my office but I was going out to the…" - Irwan Shufri
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
All I want is to use some tiles, but this app is constantly trying to upsell me in a dozen different ways and get me to turn on phone services to drain my battery.
it costs money when there are many other free apps like this that are better
After upgrading my device to Vivo V70 5G the app is not working on my device. When I launch the app, an error message to turn off background battery restriction, however this restriction is already off. I have tried to re-install, update and relaunch the app without success. I have reported this via all support, it has not been resolved.
I've been a tile user since its inception. I was horrified to find that I needed to provide all of my personal details to set up an account for the new app. Nor did I appreciate being condescended to in an email for replacing my old tile.
Life360 is a good app for safety but it's not a good app for a wife who checks wherever you go and start accusing when you're not doing anything wrong. App is giving false status e.g. it tells me leaving my office but I was going out to the smoking area for a smoke and wife suddenly texted me where are u going?!!! When I'm at the gym it tells me walking but I leave my phone on a bench. I'm doing certain workouts and shows different. I don't know how Life360 to improve this.
App stopped working about a month ago. Waited to see if there was an update coming or some gltch, but it still is not wot nothing happened. All the app shows is info about app itself.
tried getting a refund same day renewal but these people rely on AI for customer service which is sad
It worked great for a while but now when I try to use it, it says "Something went wrong". Very helpful. There doesn't appear to be any help available so I'll just get rid of it. Does anyone know of a similar thing that works?
This app sucks! Too bad they don't have a zero rating. I wouldn't even give it a twinkle of a star. it seldom gets it right. so what's the use of having it. it belongs at the bottom of a landfill.
I dont like how it automatically added a photo of me from another source without asking. I would like to know how it got the Pic from the time clock at work
I just got an alert to say friends in my circle (at the moment, that's me) are in a heatwave. We're nearly a week into it, and what am I going yo do? Switch the weather off? This was distressing and unnecessary interference - a step to far.
according to Life360, I'm an addict to the phone in my pocket, while hitting 120mph in an old truck that couldn't achieve 90 going downhill. Hopefully the inaccurate driving data isn't being sold.
Wants entirely too much info for a person who doesn't drive. be careful with the driving info. I've read that they report it to your insurance
Sentiment summary
86%
Positive (4-5★)
4%
Neutral (3★)
10%
Negative (1-2★)