Review Insights · Google Play
LINE Official Account
LINE (LY Corporation) · 30,812 ratings · ★ 4.1
4.1
★★★★★
30,812 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"line"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Very bad. Already unstable to line. Yet still back to refer line. For what purpose of this app ？" - ngee tat lau
2
"account"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Warning: Beware of Unjustified LINE Account Suspensions Many users, including me, have experienced abrupt and unwarranted suspensions of their LINE accounts, with little to no explanation or support from the platform. While official guideli…" - CraftFlat Solutions
3
"cannot"
4 negative reviews mention this · 11% of all complaints
★★★★★ "30/9/2025 Error and cannot chat what customer very bad App." - Peerapong Wangrotjanarat
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
how do you register with number
clipboard ใช้ไม่ไดใน samsung s23 ultra แก้ไขด่วนๆ เป็นแค่แอปเดียว
Nothing in English, only Thai language. remove it from the play store
そもそも開かないゴミ。一時的なエラーとかいうのがずっと出てて何も出来ない。
not working
30/9/2025 Error and cannot chat what customer very bad App.
Loading is very slow.
App won't load. It freezes on a plain white screen at launch.
notification not working
Very bad. Already unstable to line. Yet still back to refer line. For what purpose of this app ？
Warning: Beware of Unjustified LINE Account Suspensions Many users, including me, have experienced abrupt and unwarranted suspensions of their LINE accounts, with little to no explanation or support from the platform. While official guidelines suggest accounts can be suspended from one day up to a week, in practice, accounts remain inactive and blocked for an unknown period.
I'm in Ghana but can't register my number... but it wasn't so at first
always show temporary error cannot log in
good
「網路連線不穩定」 「有更新資料，請點選更新」
It sucks.
Can't registration
ToHARD
May I ask why I can't use Line on my Android phone and Android tablet at the same time? But I can on iPhone and iPad at the same time.
Can't login or register
worst app cannot be opened properly since 1 week ago. Even uninstalled and reinstalled, it didn't help. Only pure white screen. 🥲
Utter bollox. Whenever you install the app on a new device, it always asks for a transfer code from your old device. What if you don't have the old device? Absolute rubbish.
Jone vivo303 ND59320
I'm 10 years old line user but I can't open my old. I'd in new line version please help me I need to my old I'd please help me
Please fix, I can't create a account, it will not let me sign up. ???
Any from mine is very deceptive I recommend people stay away from this app it's very suspicious and don't ever put away any private information in it . The company behind this app are just collecting information about Americans to use against them . And the people behind this app are just weird .
Doesn't even work. It just says forbidden at login.
Yawe Chicken panchida lusaniya wandegeya market
Can't even get it to login. Terrible
whats rabbish no signup option only logon option open. where is signup option
I need help! I can't get ahold of anyone! My phone broke, I now have new phone, but can't sign onto my account without having access to my old phone. Other methods aren't working, says my phone number isn't registered 😕.
1. ใช้ยาก 2. ช้ามาก 3. Search ข้อความไม่ได้ 4. การใช้งานโบราณมาก 5. แย่มาก ไม่ควรบังคับใช้ 6. ควรพัฒนามากว่านี้ มากๆๆๆๆๆๆๆ 7. ใครที่ยังไม่ได้ migrate อย่าพึ่ง เพราะห่วยมากมากๆๆๆๆๆ Useless
It's a piece if trash. I cannot even create Line account with this.
It is a failed application, I try to log in but I do not receive the verification code and I have been blocked for 3 days from trying to log in ، Bad bad bad bad .
LINE Official Account is useful, but I have an issue- accounts I created can’t join groups, even after enabling the group join permission. This isn’t just for one account, but all the accounts I made. It’s frustrating since group access is important for business communication. I hope the developers fix this soon!
remove from phone and add laptop
Good 👍
Form of communication...
Sentiment summary
74%
Positive (4-5★)
9%
Neutral (3★)
18%
Negative (1-2★)