Review Insights · Google Play
Lineage W
NC Corporation · 65,580 ratings · ★ 4.6
4.6
★★★★★
65,580 ratings
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Top complaints - extracted from 76 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
31 negative reviews mention this · 41% of all complaints
★★★★★ "Worst game ever" - Zitian Gong
2
"security"
19 negative reviews mention this · 25% of all complaints
★★★★★ "security setting always says error broken game" - Rusty Yandog
3
"play"
17 negative reviews mention this · 22% of all complaints
★★★★★ "very bad and poor to players experience" - Fault Scysonagi
4
"code"
14 negative reviews mention this · 18% of all complaints
★★★★★ "im not allow to enter the game before subscribing to the security service. it requires a phone number however im getting error and code is (1206, 40309:500)" - Nimer Khattab
5
"verification"
12 negative reviews mention this · 16% of all complaints
★★★★★ "verification code does not work. what a worthless piece of trash" - Glas SevenCounts
6
"play game"
10 negative reviews mention this · 13% of all complaints
7
"cant"
8 negative reviews mention this · 11% of all complaints
★★★★★ "why ph cant create a new account it always says not available in my country" - welter john aquino
8
"error"
8 negative reviews mention this · 11% of all complaints
★★★★★ "security setting always says error broken game" - Rusty Yandog
9
"number"
8 negative reviews mention this · 11% of all complaints
★★★★★ "im not allow to enter the game before subscribing to the security service. it requires a phone number however im getting error and code is (1206, 40309:500)" - Nimer Khattab
📋 All 76 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
why ph cant create a new account it always says not available in my country
Worst game ever
very bad and poor to players experience
security setting always says error broken game
security settings error... uninstalled matic
im not allow to enter the game before subscribing to the security service. it requires a phone number however im getting error and code is (1206, 40309:500)
Need to subscribe account security only can play such a hassle . Even if you subscribe not even the message able to receive in order get the code . Useless game waste of phone memory
"a temporary error has occurred, please try again later" (1206,40309:500) - this what I get to login.. even thou I already joining security settings.. fix this
mau main game aja ribet banget harus masukin no hp. harusnya masukin no hp kalau pemain itu sudah memastikan ingin lanjut main. belum juga mulai main, udah kendala di kode otp. nungguin kode nya lama banget engga dikirim ke nomor hp saya.
Absolute Trash. Cannot log in. cannot change OTP. Cannot register the device. 2 Factor Auth is not working.
Very bad. Account security system is not reliable. I'm going to uninstall and delete my account.
verification code does not work. what a worthless piece of trash
The movement control is so stupid, so slow response, controling my character movement enough to hurt my eyes... repetitive attack with unknown enemy HP bar... What a brainrot game.
Garbage
no SMS code received, many years still didnt fix. unable to login edit: Already email support and they just use AI customer support to tell me to keep retry for months. very funny, just like the developer response below. AI customer support wow
nothin good
Always crashes
GAME BURUK, saya menyesal install game ini. Setelah saya download source yang begitu besar hampir 9gb lebih. Setelah selesai saya tidak bisa masuk karena ketika saya mengisi nomor ponsel untuk security error yang berulang-ulang. SAYA SANGAT KECEWA DAN MARAH, kalian membuat saya membuang waktu untuk error yang gak jelas. JANC0K
I downloaded a lot of GB to play this game. But it's lagging, the movement appears with delay. And I don't really understand why they call it Lineage. I hope you will fix this lags, thanks
I don't received any sms confirmation pls fix ASAP
i can't play the game because im not receiving sms verification number. how to work around it?
2018 until 2025 same problem. SMS AUTHENTICATION. FIX THIS PROBLEM FIRST BEFORE YOU FIX OTHER ISSUES.. CAN'T PLAY THIS GAME NO MORE. AND ALL OF MY INBEST IS USELESS BECAUSE IN THIS SMS AUTHENTICATION PROBLEM
Can't log in due to not receiving SMS OTP I have been trying to contact every email and inquiry on NC official website. I can't seem to find a way to log in due to failure of receiving OTP
Malesin mau main harus ngasi nomer HP, ga usah installl ni game RIBET!!!!!!
I can't receive any sms code 😭
Always error with registration
Please fix you security setting, cannot enter the game ..keep saying error code..
Cannot log in
Can't enter the game because of the security setting. Every time I fill the phone number it said a temporary error occured. Please I really want to play this game.
I got back after a year, still the same problem, no real players, just bots. Real players cant get in due to long queues 600+ and disconneted mid-waiting. BS!!!!!!
Cabal Infinite combo made it in mobile! But Lineage 2 won't make it. Cabal infinite combo same graphics as the PC. Same skills same item same mobs and also same maps. What about Lineage? Would it be possible if you try it?
device registration and security settings doesnt work
cant play, not receiving OTP
I cant log in bcz of security code not recieving it
why I can't get my SMS code I can't enter in to the game anymore
cannot play
Already download the game but unable to received security verification code
Almost 3x 3mins waiting for OTP nothing arrive...
I hate the update system, you are at home finished updating then when you leave the house and try to play the game, it says there is another 2 or 3 GB to download....wth!!! Also the game is paid to win, every aspect of the game is about spending money to get the equipment, the raw material and even the good drops from the monsters is so pathetic. It is saying pay money to buy all the stuffs!!!
I have been waiting for the Security Settings Verification code for a long time but still no message is coming to me 🙄
It sounds like 👍 graphics, but actually worse than Diablo...
Waiting enough for 9GB of download data and your security measurr also I need to wait? already my 4th time asking to send me the freaking code... I will change this if I get it on until my 8th time else it will be the same I choose to delete it... Its not worth trying and spenind cash its not enjoying probably... And the developers not really want new players...
Not able to receive the sms verificatiom
I want to give it a try because of assassin's Creed. But I won't ever play a game that ask for personal information
Hi. I was charged daimond by this app in google play while I'm already uninstall this game .. can you help me with the refund.
Cant play bcos of security verification that doesn't send sms. Why not fix the security sms or remove it if its not working, if u dont want new ppl on your game just shut it down, 3 day still nothing
your game sucks can't even receive the sms verification and done all of the solution but npthing happened
Download resources cannot run on background, and after finished download, Phone number required for verification.
Cant recieve Security verification code been trying for forever
To every one out there pls dont play this game. Trash! The developer wont listen to all the issues about this game. Wait fir the ROM game. Same graphics
+ 26 more in the clipboard copy
Sentiment summary
87%
Positive (4-5★)
13%
Neutral (3★)
0%
Negative (1-2★)